Kamado Kings Reviews 

1,350
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery service, noting that orders arrive promptly and in extremely secure packaging. Consumers frequently highlight the exceptional build quality of the barbecues, mentioning how wonderful it is to cook with them. People also appreciate the helpful and knowledgeable staff who provide expert advice and make the entire buying process completely smooth. Some reviewers were not happy with occasional transport damages, such as marks on the outer shell, and issues regarding the replacement of scratched components. A few consumers also mentioned that shipping communication and delivery time tracking could sometimes be improved.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional build quality and superior craftsmanship... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting the solid build and superior... See more

Service

Customers had positive experiences with service, highlighting helpful staff and smooth interactions from... See more

Order

People report positive experiences with order, highlighting a simple and easy ordering process alongside very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered on pallet securely. Packaging in logical order and undamaged. Two persons required to lift main base into home garden. The Kamado is a great product. All family members have used it produc... See more

Rated 5 out of 5 stars

Excellent service from Kamado Kings. We visited their store in Peterborough and they were very helpful and knowledgable. When I decided which grill I wanted I emailed to ask if I could have delivery o... See more

Rated 5 out of 5 stars

I visited the shop beforehand to look at the build quality as I had looked online previously. I was curious to see how it looked in terms of quality vs the Kamado Joe etc Giedrius was super helpf... See more

Rated 5 out of 5 stars

Order placed on 25.12.2025 during the festive period, so I didn’t even expect it to arrive before the New Year — but it did! Such amazing service ✨ Today we also visited the physical shop and picke... See more



Company details

  1. Grill
  2. Barbecue area
  3. BBQ Area
  4. Grill Store

About Kamado Kings

Written by the company

Kamado Kings is a Kamado Bono grill brand ambassador in the United Kingdom. Kamado Bono is one of the most successful, reliable and fastest-growing companies in Europe (according to the Financial Times Report 2022), with operations in 19 countries such as Italy, Great Britain, Germany, Sweden, Norway, Ireland, Hungary, Poland, Denmark, Finland, Latvia, Estonia, and others.

 

Kamado BONO is more than a grill. It's an entire grilling philosophy, incorporating a solid united grilling communities and positive lifestyle and valuable knowledge. The vast range of Texas Club range of barbecue accessories are constantly upgraded, and we provide recipe books put together by our staff, the exceptional warranty conditions and prompt customer service, and the promotion of the BBQ culture is what we live every day and share with our customers.

 

Kamado BONO is also the organiser of Twinsmoke, the largest annual grill festival in the Baltics and the International BBQ championship under KCBS rules.

 

Our mission is to teach our customers how to grill well and demonstrate the process's fun. We believe that being a good griller is easy and can be done by anyone.

Kamado BONO - easy to be perfect!
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Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,350)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

From selecting the model and…

From selecting the model and accessories from the web site,it was so easy to follow everything through to paying. Then all the communication about delivery was very prompt. Excellent service.

9 July 2025
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Reply from Kamado Kings

Thanks for the fantastic review! We're happy to hear you're satisfied with our product/service.

Rated 5 out of 5 stars

I had wonderful customer service and…

I had wonderful customer service and couldn’t recommend this company highly enough. I was very grateful my many questions were all answered so clearly and promptly by email and when I ordered the product I wanted it was delivered quickly .

3 July 2025
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Reply from Kamado Kings

Your support makes all the difference. Thank you for sharing your experience with us!

Rated 3 out of 5 stars

Had to return item because wrong one…

Had to return item because wrong one was sent out. But soon replaced with the right part.

7 July 2025
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Reply from Kamado Kings

Thank you for your understanding. We sincerely apologise for the inconvenience caused by sending the wrong item. While we strive to provide quick and accurate service, human errors can occasionally happen, and we regret any trouble this may have caused. Please be assured that we are continuously working to improve our processes to prevent such issues in the future. We truly appreciate your patience and thank you for choosing to shop with us.

Rated 5 out of 5 stars

Easy to order

Easy to order, quick and seamless deliver, and good service when wrong size grill sent

23 June 2025
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Reply from Kamado Kings

We’re grateful for your review and excited to continue providing you with great service.

Rated 5 out of 5 stars

Good quality charcoal

Well packaged and delivered quickly

30 June 2025
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Reply from Kamado Kings

Thank you for your wonderful feedback! We’re so happy to hear you’re pleased with your purchase.

Rated 5 out of 5 stars

enquired about a cracked upper ceramic…

enquired about a cracked upper ceramic ring on my 5 year old Bono, expecting to get a price (that I wouldn't have had a problem with), but they sent me a new one, free of charge once I showed them the original sales receipt. Top service!

25 June 2025
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Reply from Kamado Kings

We appreciate your support and kind words. Thank you for being a valued customer!

Rated 5 out of 5 stars

Kamado Kings? Yes I think I agree

Really impressed with everything from ordering, delivering and the product itself. The Kamado Bono is a lovely bit of kit which goes together really well. We’ve cooked pizza on it so far which cooked perfectly.

20 June 2025
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Reply from Kamado Kings

We’re so pleased to hear you’re satisfied! Thanks for sharing your experience.

Rated 5 out of 5 stars

Was quick to arrange delivery

Was quick to arrange delivery. Great product looks so much more expensive than other BBQs . I had been looking at other products but they were so much more money! The only thing I would say is although delivery is secure there is no option to deliver on a weekend and because they couldn’t give a time slot other than saying 8-5 you have to make fire someone is home
Have only used once so far but very impressed with it . Also love the colour -red it’s a lovely deep colour not a bright red

19 June 2025
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Reply from Kamado Kings

Thank you for your continued support.

Rated 5 out of 5 stars

We are very satisfied

We are very satisfied, this is our second purchase, the first one we bought for ourselves, and the second one was a wedding gift

19 June 2025
Kamado Kings logo

Reply from Kamado Kings

Thank you for your trust and support. We’re grateful for your kind words.

Rated 5 out of 5 stars

quick service

quick service, fantastic products, faultless delivery, everything I expected, their charcoal is brilliant, nice big chunks and burns for ages.

17 June 2025

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