Kamado Kings Reviews 1,258

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their exceptional quality, versatility, and the joy they bring to cooking. Many consumers are particularly impressed with the ease of ordering, the prompt and reliable delivery service, and the overall excellent customer service provided. People frequently mention the outstanding build quality and the value added by included accessories. However, some customers also noted issues with delivery, specifically regarding the kerbside drop-off of heavy items, which caused inconvenience and physical strain for some. A few other people also felt that the firebox might be too small for certain grill sizes, and there were isolated reports of damaged or contaminated products upon arrival, leading to dissatisfaction with the resolution process.

What people talk about most

Product

Reviewers mention positive feedback about product quality and performance. Customers consistently praise the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed of delivery, with... See more

Quality

People report positive experiences with quality. Customers consistently praise the outstanding quality of... See more

Service

Consumers find service to be positive. Many reviewers highlight the helpfulness and efficiency of the service... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

One of the accessories I ordered came ever so slightly damaged, so slight I didn’t t even ask for a replacement. After being prompted for feedback on my order I mentioned the slight defect, making it... See more

Rated 5 out of 5 stars

The Kamado bono is the best grill I have ever bought hands down. I have probably bought around 15 traditional BBQs over the last 30 years. I realised now I have just been throwing my money away on the... See more

Rated 5 out of 5 stars

Hard to fault my experience. Easy to follow website, ordering a breeze and quick, safe delivery to Northern Ireland. The kamado itself was straightforward enough to build with the help of online video... See more

Rated 5 out of 5 stars

Order placed on 25.12.2025 during the festive period, so I didn’t even expect it to arrive before the New Year — but it did! Such amazing service ✨ Today we also visited the physical shop and picke... See more

Rated 3 out of 5 stars

Order process and delivery were great. Grill is of good quality although firebox and fire ring placement need some tinkering as they wobble a little bit. Also firebox looks a bit too small for the 21... See more

Company replied

Rated 1 out of 5 stars

A very suspicious team with a very poor customer care. The price is much a higher than other sellers, so carefully Google it for the best price. Never ever trust what they put on the delivery poli... See more

Company replied

Rated 5 out of 5 stars

It's a fabulous BBQ and dealing with Kamado Kings was a pleasure. One thing to note: the courier will deliver kerbside on a pallet and you need to be ready with a pallet truck or at least one stron... See more

Rated 5 out of 5 stars

After alot of research I decided to go to Komado Kings and purchase a Komado Bono. I personally went to their warehouse and was shown around by Giederious. He explained what the grills were capabl... See more

Rated 5 out of 5 stars

I purchased the Kamado Bono 25" and I’m extremely happy with the whole experience. The delivery was smooth and the after-sales service has been excellent. I’ve used it 4~5 times now, and the qual... See more

Rated 5 out of 5 stars

Kamado Bono - Ash Basket For 20” (Media) Compatible with the Dobbies Urban Chef medium kamado grill. I had been struggling for a couple of months to find a ash/coal basket to fit my Urban Chef medi... See more

Rated 5 out of 5 stars

Great staff, really helpful, amazing product, can’t stop using it, opened up a whole new world of cooking, I’ve done grilling, smoking, reverse sear, meat has never tasted so good

Rated 5 out of 5 stars

I bought the kamado bono rotisserie for my Aldi egg BBQ and I must say it’s perfect 👍🏼 Already done spicy chicken wings on it and they were delicious! Super quick delivery too, I will definitely u... See more

Rated 5 out of 5 stars

enquired about a cracked upper ceramic ring on my 5 year old Bono, expecting to get a price (that I wouldn't have had a problem with), but they sent me a new one, free of charge once I showed them the... See more

Company replied

Rated 5 out of 5 stars

Was quick to arrange delivery. Great product looks so much more expensive than other BBQs . I had been looking at other products but they were so much more money! The only thing I would say is altho... See more

Company replied

Rated 5 out of 5 stars

Five stars! I emailed the company first to ask if they can deliver on a certain day. They promptly replied and provided me with instructions & deadlines. The delivery was smooth and everyth... See more

Rated 5 out of 5 stars

I placed my order for the limited version and didnt know what to expect as im a first time kamado user. I ordered at 3pm the bbq was at my house by 12pm the next day. It took about 40 minutes to build... See more

Rated 5 out of 5 stars

I had wonderful customer service and couldn’t recommend this company highly enough. I was very grateful my many questions were all answered so clearly and promptly by email and when I ordered the... See more

Company replied

Rated 5 out of 5 stars

I ordered charcoal and smoking blocks from Kamado Kings. I was impressed with the speed of delivery, next day. The charcoal, Texas Club and smoking wood, also Texas Club was fairly priced and excel... See more

Rated 5 out of 5 stars

Really impressed with everything from ordering, delivering and the product itself. The Kamado Bono is a lovely bit of kit which goes together really well. We’ve cooked pizza on it so far which cooked... See more

Company replied

Rated 5 out of 5 stars

Without a doubt, this purchase ranks among the finest I've ever made. The service provided was outstanding, and the packaging exceeded expectations. Most importantly, the product itself is exceptional... See more

Rated 5 out of 5 stars

Great product at a very fair price. Rapid delivery. Exemplary customer service- I had o message them a couple of times to make sure I’d assembled the Kamado correctly. Response was quick, helpful and... See more

Rated 5 out of 5 stars

Honestly this is one of the best things I’ve ever bought…. The service was excellent the packaging was excellent and best of all the product is well made looks stunning… it was worth the upgrade from... See more

Rated 5 out of 5 stars

Really helpful on the phone helping me answer questions and choose the right product. It arrived quickly and well packaged. Del driver helpful too. Overall good service would recommend.

Rated 5 out of 5 stars

Lovely selection of products. I ordered a number of herb salts. They weren't very well packaged so one arrived broken. I contacted the company and they immediately replaced the broken one. Great cust... See more

Rated 5 out of 5 stars

Purchased Kamado Bono Maxi. Great communication and feedback with company when I had questions. Fast delivery and as for the product it’s a thing of beauty. Great advice on different benefits of vario... See more

Rated 5 out of 5 stars

Made a call for a particular item. They gave the answer. Ordered my minimo along with the separate stand. Product arrived in perfect condition and 1 day earlier than expected.

Rated 5 out of 5 stars

I ordered some charcoal and it arrived very quickly. There was good contact regarding the delivery. I tried analog cook with the Namibian Hardwood charcoal and it was the best I’ve ever used. I’ve ord... See more

Company replied

Rated 5 out of 5 stars

This company is fantastic somehow I received my bbq order less than 24 hours after the order was placed! The bbqs are also fantastic well built peices of kit.

Rated 5 out of 5 stars

Great delivery service, on time. Easy to understand assembly instructions and a fantastic piece of kit - so versatile and gives you great control over your BBQ, grill and smoking options.

Rated 5 out of 5 stars

From the initial look at their website to checking previous recommendations I was drawn to using this company and I was right to Great service, good communication delivery as stated and the product w... See more

Rated 1 out of 5 stars

I had previously purchased items from Kamado Kings with no issues. However, the most recent purchase of a two-zone grilling system when delivered and unpacked in my kitchen had anima... See more

Company replied

Rated 5 out of 5 stars

I couldn't locate the right size replacement heat deflector online, customerservice responded within the hour after looking and confirming the Kamodo size I brought and provided a link for the item... See more

Rated 5 out of 5 stars

DPD lost my charcoal order 5 days before I needed it for a big party. Kamado King arranged for it to be redelivery and it arrived within 2 day. Great service.

Rated 5 out of 5 stars

Easy to choose exactly what I wanted from the online store. Ordering was very straightforward with no hidden costs. Delivery was on the day and time as per communication.

Rated 5 out of 5 stars

Brilliant service and product. Bought the Bono Limited and various extras. Delivered quickly, and great comms throughout. Could not recommend highly enough!

Rated 5 out of 5 stars

Took a long time to decide what type of charcoal barbecue to buy after having a gas barbecue for a few years I really wanted to go back to charcoal I’m glad I chose a kamado a versatility was perf... See more

Rated 5 out of 5 stars

From selecting the model and accessories from the web site,it was so easy to follow everything through to paying. Then all the communication about delivery was very prompt. Excellent service.

Company replied

Rated 5 out of 5 stars

Ordered my Kamado over the phone, had a dodgy phone connection but they called me back a few times and could not fault the Service, very accomodating and did exactly what they said they would do.

Rated 5 out of 5 stars

Items arrived quickly and were as advertised. All fit my kamado bono grande limited well. Ash basket and grill extender are great

Rated 5 out of 5 stars

Fantastic communication, fast service and delivery, great price and most of all, great product! Thank you. I will be using it regularly. Love it.

Rated 5 out of 5 stars

I have not opened the charcoal yet, but it was delivered nicely packaged, and when I moved them there was no dust leaking from the bags

Rated 5 out of 5 stars

Really happy with my new kamato. This was my first kamato and I spent a lot of time searching for the perfect one for me. There are so many options when it comes to these, but I made the right call wi... See more

Rated 5 out of 5 stars

I’m a returning customer for good reason….. my kamado is awesome as is the charcoal and rubs etc available….. good work kings

Rated 5 out of 5 stars

Very satisfied with the purchase. The taste of the meat is completely different. We have already cooked it 5 times and the whole family is surprised by the taste

Company replied

Rated 5 out of 5 stars

“Great experience with Kamado Kings. Luke was incredibly knowledgeable and gave expert advice on choosing the right barbecue and how to get the best out of it. Really helpful service from start to... See more

Rated 4 out of 5 stars

Great service, delivery on time, good large chunks of Texas charcoal! Box did somehow get damp whilst with the courier, but charcoal bag soon dried out

Rated 5 out of 5 stars

We are very satisfied, this is our second purchase, the first one we bought for ourselves, and the second one was a wedding gift

Company replied

Rated 5 out of 5 stars

Purchased a rotisserie for my Kamado Limited 25". Delivery was quick and the product is excellent. I cooked the Christmas turkey on the rotisserie. Probebly the best turkey yet. Highly recommended.

Rated 5 out of 5 stars

Great company, great product, top service. They gave me a sale price for product even after Christmas sale was finished. Great delivery, good packaging. Thank you

Rated 2 out of 5 stars

There was nothing on there website to tell you how to id your particular grill. My grill is 21 inches so i ordered a 21 inch grill extender. It didn’t fit so then i am saddled with a £10 charge to sen... See more

Company replied

Rated 1 out of 5 stars

Extremely Disappointed – No Consideration for Customer Well-being I’m very unhappy with my experience ordering from Kamado Kings BBQ. The product itself may be fine, but the delivery process w... See more

Company replied


Company details

  1. Grill
  2. Barbecue area
  3. BBQ Area
  4. Grill Store

About Kamado Kings

Written by the company

Kamado Kings is a Kamado Bono grill brand ambassador in the United Kingdom. Kamado Bono is one of the most successful, reliable and fastest-growing companies in Europe (according to the Financial Times Report 2022), with operations in 19 countries such as Italy, Great Britain, Germany, Sweden, Norway, Ireland, Hungary, Poland, Denmark, Finland, Latvia, Estonia, and others.

 

Kamado BONO is more than a grill. It's an entire grilling philosophy, incorporating a solid united grilling communities and positive lifestyle and valuable knowledge. The vast range of Texas Club range of barbecue accessories are constantly upgraded, and we provide recipe books put together by our staff, the exceptional warranty conditions and prompt customer service, and the promotion of the BBQ culture is what we live every day and share with our customers.

 

Kamado BONO is also the organiser of Twinsmoke, the largest annual grill festival in the Baltics and the International BBQ championship under KCBS rules.

 

Our mission is to teach our customers how to grill well and demonstrate the process's fun. We believe that being a good griller is easy and can be done by anyone.

Kamado BONO - easy to be perfect!
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Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 87% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

DELIVERED IN GOOD TIME, WELL MADE GRILL

The delivery was well handled on a date of my choosing. The crate containing the grill ( 25") is extremely heavy but the delivery driver placed it in my garage without any issues. I have put it together, but not yet used the grill. The trolley stand is fairly easy to construct, but you will need two people to lift the grill pastry onto it.

17 March 2026
Rated 5 out of 5 stars

What a fantastic product.

What a fantastic product.
Had spent most of the winter looking for the right one and I have to say could not be happier.
Top BBQ.. supper package.
And 20 percent of on the Easter
Promotion.
Happy Days.

28 March 2026
Rated 5 out of 5 stars

Impressed

I ordered charcoal and smoking blocks from Kamado Kings. I was impressed with the speed of delivery, next day. The charcoal, Texas Club and smoking
wood, also Texas Club was fairly priced and excellent quality.
Kamado Kings will be my go to supplier for my bbq needs.

16 March 2026
Rated 5 out of 5 stars

“Great experience with Kamado Kings



“Great experience with Kamado Kings. Luke was incredibly knowledgeable and gave expert advice on choosing the right barbecue and how to get the best out of it. Really helpful service from start to finish—highly recommend!”

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Very fast delivery and everything arrived just as expected. I’m very satisfied and would definitely order again.

24 February 2026

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