Ka'Chava Reviews 

232
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the plant-based meal replacement drinks very convenient for their daily routines and appreciate the wide variety of delicious flavors currently available on the market. Many people truly enjoy the pleasant taste and smooth texture, especially when blending the powder with different ingredients like fresh fruit or plant milk. However, some customers also noted that the items are quite expensive for daily long-term use, making it harder to maintain consistently. Additionally, several reviewers experienced issues regarding subscription terms and customer service responses when seeking assistance for problems.

What people talk about most

Product

Customers had ambiguous experiences with product, often praising the delicious taste and smooth texture of... See more

Quality

Reviewers highlight ambiguous aspects of quality, as many consumers praise the delicious taste, smooth... See more

Order

Users describe ambiguous interactions with order processes, as many reviewers highlight how easy it is to... See more

Price

Reviewers mention negative feedback about price, noting that the items are quite expensive and on the high... See more

Customer service

Clients share negative opinions on customer service, with reviewers frequently describing support as... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Its hard to access page with your subscription like when you want to skip a month or something. It feels almost purposeful and I wish I could get a reminder or something before they place my order.

Company replied

Rated 3 out of 5 stars

I ran out of protein powder earlier than my subscription came. I ordered 2 large bags of K'chava, and then after I received them, I received a 3rd bag which must have been on the subscription . N... See more

Company replied

Rated 3 out of 5 stars

The quality of service is great! You all are excellent with the marketing and advertising of your products. However, I am struggling to drink the strawberry shake I purchased. I'm not en... See more

Company replied

Rated 5 out of 5 stars

Deliveries are on time. I have been using Kachava Meal Replacement drinks for two meals a day for many years. I am in excellent health and have no physical problems. My weight has been within a 5 poun... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. also in
  3. Health Food Store
  4. Vitamin and Supplements Store

Written by the company

Ka’Chava is an all-in-one shake to simplify your daily nutrition. It’s packed with protein, fiber, greens, superfoods, vitamins, minerals, probiotics, omegas, adaptogens and more, designed to fill nutrient gaps, support energy, focus, digestion, gut health, muscle strength and recovery, and control cravings. Ka’Chava is more than just a protein shake, a meal replacement, or a greens/superfood powder: it’s the best of all of them. While other products provide a single nutrient or incomplete blends, Ka’Chava takes a holistic approach, providing whole body nutrition in every serving. We believe that the best nutrition comes from whole foods, not nutrients taken in isolation. By providing your macronutrients together with micronutrients, you get better absorption and effectiveness due to the synergy of how each ingredient works together. Ka’Chava simplifies your life by combining everything in one shake, rather than needing to piece together your nutrition from multiple products. If you want the ease and convenience of having Ka’Chava sent to your door every month, subscribe to your favorite flavors at kachava.com.

Our Love-It Guarantee

Try any Ka’Chava product for 30 days. If you don’t love it, we’ll issue store credit to your account so you can try something else you may enjoy more!


Contact info

3.6

Average

TrustScore 3.5 out of 5

232 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(232)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

i mix the chocolate one with almond…

i mix the chocolate one with almond milk every morning and it actually tastes good instead of chalky

2 August 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Thank you so much for being a member of the Ka'Chava Community and for your feedback!

Rated 5 out of 5 stars

Love it

Love it ! Drink it everyday and it keeps me satisfied until dinner !

24 October 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Thank you so much for being a member of the Ka'Chava Community and for your feedback! We're so grateful to be a part of your daily routine!

Rated 1 out of 5 stars

Dishonest and scummy

Says subscription deliveries are honest and straightforward so you don't have to worry about forgetting, they never do. Won't refund the order but offered to give in store credit for the 2 bags that are allowed 2 bags per year regardless, the store credit is only good for 2 or 3 days. They didn't apply the store credit to the order I made even though it said it was applied. Wouldn't cancel the order. Had to make yet another order that actually used the store credit. Overall awful stressful experience.

30 September 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Thank you for sharing your feedback with Ka'Chava, and I'm sorry for the frustration. We send an email 7 days before each subscription order ships, but some email providers filter it out of the main inbox. If you haven't been seeing it, check your spam or junk folder, along with any Promotions or All Mail tabs.

I'm also sorry about any miscommunication around store credit. Our store credit does not expire. You placed two orders on October 1, and I've confirmed the credit was applied to one of them. A manager will reach out to you directly to make things right with the other.

Rated 2 out of 5 stars

I thought I would start feeling better…

I thought I would start feeling better after drinking this drink and I felt nothing. You marketed that this shake would make a positive change in your life. Not happy at all

12 October 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Hi there, thanks for sharing your feedback, and we’re sorry Ka’Chava hasn’t given you the results you were hoping for yet. Everyone’s body is different, so results can vary. Some people notice a difference within the first month, while others may need 3+ months of daily use. If you’d like, reach out to our team, and we’d be happy to help however we can!

Rated 5 out of 5 stars

Best 1 for me !!

Honestly I have been using many different protein shakes and tried other meal replacement products over the years and I think I’ve finally found the best one for me. I love the taste and the texture but most of all the way I feel after I make it. A banana, a tablespoon of peanut butter, ice , cold water and 2 scoops makes the absolute perfect afternoon meal that just feels so good and satisfying. Good stuff. I’m going to subscribe and get it regularly. Oh, BTW I,m 75 years old and I golf 2x a week.

23 October 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Thank you so much for this wonderful review! We’re so glad Ka’Chava is a part of your wellness routine. Sounds like you found your hole-in-one!

Rated 5 out of 5 stars

I just love this product

I just love this product. Daily w a handful of spinach and frozen banana. Or, I even add it to baked goods! I've been at it a few years.

22 October 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Thank you for sharing! We love hearing about all the creative ways you enjoy Ka'Chava, from smoothies with spinach and banana to baked goods. We truly appreciate your continued support!

Rated 5 out of 5 stars

Mistakes can happen and it’s all about…

Mistakes can happen and it’s all about how you handle the mistakes. Ka’Chava was top notch. First my order didn’t ship by some fluke, and they sent a new bag. Then, once it arrived, I realized I couldn't drink it because of an ingredient I cannot eat. They were very gracious and refunded the money.

19 October 2026
Unprompted review
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Reply from Ka'Chava

Thank you for your feedback on our customer support. We're sorry to hear about your experience and that our shakes are not the right fit for you, but we truly appreciate your kind feedback!

Rated 5 out of 5 stars

I purchased the chocolate flavor but…

I purchased the chocolate flavor but due to my reflux, I couldn’t drink it. I was given a store credit within minutes, it was so incredibly easy. Your customer support is amazing and your products are delicious. I am glad I chose to be a subscriber.

12 October 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Thank you for being a part of the KA'Chava Community! We are so happy to hear your positive feedback about your experience with our Support Team!

Rated 5 out of 5 stars

quick delivery

I like the expediency of the delivery of your great product.

20 October 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Thank you so much for your feedback! We're thrilled to have you in the KA'Chava Community!

Rated 5 out of 5 stars

Ka'Chava Protein Powder

I've tried every plant based protein powder out there and this is hands down my FAVORITE!!! I researched, googled and tried them all - Ka'Chava kept coming up in my google searches for the best vegan/plant based option. I hesitated committing to an entire bag in case I didn't like it, that's happened to me too many times. However, I was able to buy a single serving pack at Whole Foods which I appreciate. I honestly wish I had tried it sooner and saved myself from lots of bad, grainy smoothies. Bonus: I received the box of assorted flavors free with my order and much to my surprise found that I really like some flavors I otherwise never would have tried, thank you!!! I LOVE my daily smoothie now, I look forward to having it. My husband even requests them now = win!

17 October 2026
Unprompted review
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Reply from Ka'Chava

Thank you so much for your wonderful feedback! We're so glad you are loving your daily smoothies!

Rated 5 out of 5 stars

My first thought was that I would not…

My first thought was that I would not like this product made with just water. My first try was with 12 ounces of water and I used an immersion blender to make sure it was well blended. I could drink that every day but knew I would prefer it in other ways. Second try was with some frozen banana, peanut butter and three ice cubes blended in my nutri bullet. That was absolutely wonderful so my plan is likely to at least blend it with ice and experiment with other additions without adding too many calories.
I was concerned about stomach upset and had absolutely none. I hated to share, but gave a serving to a friend and a serving to a relative.
I am looking forward to ordering my next flavor in the near future.

13 October 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Thank you for your feedback! Ka'Chava shakes are delicious with just water, but customers can customize their experience to get even more out of them. So happy to hear you are enjoying your Shake while experimenting. We appricate you being a part of the Ka'Chava community!

Rated 5 out of 5 stars

Mom support when we need it most!

I tried Ka’chava from target first and fell in love with the chocolate. I love how rich and creamy it is. I initially bought it because I am breastfeeding and wanted to make sure my baby and I were getting all the nutrients we needed. I mix it with oat milk to help boost my milk output while making sure my nutrition is being looked after. I also like to add a scoop of strawberry and a scoop of chocolate, to make a chocolate covered strawberry, DELICIOUS! Highly recommend Ka’chava to all moms! I love the subscription delivery service so I can set it and never run out. Ordering easy and promo codes are everywhere.

1 October 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Thank you so much for your wonderful feedback! We love to hear that you are customizing your subscription to try different flavor combinations. We appricate you being a part of the Ka'Chava community!

Rated 5 out of 5 stars

Sunshine

Great customer service, quick delivery. I had to update my address, no problem whatsoever.

10 October 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Thank you so much for your feedback on our customer support!

Rated 5 out of 5 stars

The flavor is so much better than any…

The flavor is so much better than any one the market. The strawberry is like real strawberries not chemical like the other I have tried. Worth the price. I feel great !

17 October 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

So happy to hear you are loving your Ka'Chava experience!

Rated 5 out of 5 stars

I enjoy baking with Kachava as well as…

I enjoy baking with Kachava as well as the convenience of mixing in 12 oz of water while traveling

5 October 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Thank you so much for your feedback! We're so happy to hear you're enjoying baking with your Ka'Chava powder as well!

Rated 1 out of 5 stars

I did not receive my order last month

I did not receive my order last month. I called customer service and gave them 2 addresses..first, to my post office box for USPS (which is how you have always shipped and secondly, my street address for ground, door to door. You reshipped my order and I didn’t receive it either. I love your product but something has happened with your shipping and I am not receiving my auto ships. Help! Linda Jamison, Liberty, TX. 77575. 936-334-5813

15 September 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Hi! Thank you so much for your feedback. We are very sorry to hear you have had issues receiving your order. This is not the experience we want you to have, and we would be happy to help further. To better assist you with your order, a Customer Support team member will reach out via email.

Rated 2 out of 5 stars

Bag is not resealable

I ordered one bag of chai protein, and one bag of strawberry protein. When attempting to open both bags, the tabs ripped off. I cut off the top carefully above the bag, zipper, and upon opening, the zippers do not work. It appears there is a default with the bag manufacturing process, and one side of the zipper is not attached to the bag. Because of this, I have to use a rubber band around the bag to close it and it is not fully sealable.

10 October 2026
Unprompted review
Ka'Chava logo

Reply from Ka'Chava

Hello! Thank you for your feedback regarding your experience opening the Ka'Chava bag. We sincerely apologize for any frustration this may have caused. Here’s a helpful tip: with the back of the bag facing you, use your fingertips to lift the pull tab. Once it is lifted, you’ll notice a small opening where the tab was. Firmly grip the tab at that opening and pull it to the right to reveal the zipper and open the bag. This method will provide you with the best leverage for a clean tear. If you need any further assistance with your order, please feel free to contact Customer Support!

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