Kaabatours Reviews 

78
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional helpfulness, detailed itinerary explanations, and highly professional guidance throughout the entire pilgrimage journey. Travelers note that booking travel packages is exceptionally smooth, well-structured, and completely stress-free from start to finish. Some reviewers were happy with the clean accommodations and seamless shuttle transfers provided during their stay. Consumers also highlighted the remarkably quick response times, ongoing check-ins, and constant communication maintained by the agents. People deeply appreciate the personalized attention, valuable package options, and continuous support offered during the planning process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep appreciation for their exceptional... See more

Service

Users describe positive interactions with service, highlighting the supportive staff who made trips... See more

Customer service

Consumers find customer service to be positive, highlighting polite and responsive staff who provide helpful... See more

Holidays

Customers had positive experiences with holidays, expressing deep satisfaction and describing their family... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting helpful representatives... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very competitive rates offered for Umrah package and the customer service from Abdullah was excellent. During the enquiry stages, Abdullah went through the itinerary in detail. He took into account t... See more

Rated 5 out of 5 stars

I'm really impressed by the package he gave me. He shared many options to me which proves his expertise. I wanted ten days package including my visit to Riyadh city and you know it's all covered in j... See more

Rated 5 out of 5 stars

Firstly would like to thank Abdullah for the amazing service he gave our family. It was truly stress free experience as he had organised everything for us and kept in touch. Would definitely recommend... See more

Rated 5 out of 5 stars

Alhamdulillah, I just returned from my Umrah and couldn't be more grateful for the service provided by Haider from Kaabahtours. From the visa processing to the flights and ground transport, everythi... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

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4.9

All reviews

(78)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

I dealt with Hadi

I dealt with Hadi, he was super helpful and got my tailored package processed in no time, very professional and efficient agent, Jazakom Allah Kheir

2 November 2026
Unprompted review
Rated 5 out of 5 stars

We have just completed our Umrah…

We have just completed our Umrah journey with Kaaba Tour, and we couldn’t be happier with the experience. A special mention goes to Brother Mohsin, who was an outstanding organiser throughout our journey. His guidance, kindness, communication, and constant reassurance made us feel comfortable, supported, and at ease every step of the way.

The arrangements for our hotels, flights, and transportation were absolutely excellent — truly 7-star service! Everything was handled professionally and smoothly, allowing us to focus on our spiritual journey without any worries.

We are genuinely amazed by the exceptional service provided by Brother Mohsin and the entire Kaaba Tour team. His dedication, care, and professionalism made our Umrah experience even more special and memorable.

We highly recommend Kaaba Tour to anyone planning their Umrah. Thank you, Brother Mohsin, for making our journey so beautiful and stress-free. May Allah reward you for your kindness and efforts. Ameen! 🤲

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful, stress-free Umrah experience with Kaaba Tours!

We chose Kaaba Tours for our Umrah, and rharvthwy made the entire journey beautiful, smooth, and completely stress-free from start to finish — Alhamdulillah! �💚

A very special, heartfelt thank you to Umar especially — he was with us every single step of the way, throughout the whole journey. His care, guidance and support meant the world to us, and we always felt looked after and in safe hands.

They handled all our hotel bookings perfectly in both Makkah and Madinah, and whenever any small matter or complication arose, it was addressed quickly and efficiently — no delays, no hassle. Alhamdulillah, everything was resolved smoothly.

If you’re looking for a reliable, caring team to make your Umrah peaceful and memorable, Kaaba Tours is the one. Highly recommended! 🤲✨

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish – highly recommended

I would like to thank Kaabatours, and in particular Mr. Khaled, for the outstanding service I received. From the very beginning, Mr. Khaled guided me through every step of the process and arranged my flights, hotel accommodation and visa with great care and efficiency. He also secured a two-year multiple-entry visa for me, which I truly appreciate.

What stood out most was the professionalism and kindness of the team. Mr. Khaled was always polite, patient and responsive, and he made the entire process smooth and stress-free. I am very happy with the service and would not hesitate to recommend Kaabatours to anyone planning their journey.

Thank you once again to Mr. Khaled and the Kaabatours team.

MD Saiduzzaman Sajib

26 September 2026
Unprompted review
Rated 5 out of 5 stars

I’d like to say a big thank you to…

I’d like to say a big thank you to Sabra at Kaaba Tours Ltd for her exceptional professionalism and attention to detail. Although I didn’t ultimately book the package, Sabra was incredibly helpful, knowledgeable, and thorough throughout the consultation. She took the time to explain everything clearly and answered all my questions without any pressure whatsoever.

A real credit to Kaaba Tours Ltd. Excellent customer service and a genuinely professional approach. Highly recommended!

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Foyjul hoque

Me and my family, the 5 of us attended umrah and we received amazing service from Kaaba tours. Special thanks to Zohaib for navigating our first time going. He is very friendly and makes sure he is doing the best he can for his customers. He had excellent communication throughout our umrah trip when it came to flights, hotels and taxis. He guided us successfully as he sorted out everything for us. Highly recommend his service and the companies service and will book again with Zohaib.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

A heartfelt thank you to Fakher Yasmin & team for their outstanding support throughout the process. I truly appreciate your professionalism, prompt responses, and the valuable information you provided regarding Umrah and visiting Makkah Al-Mukarramah and Al-Madinah Al-Munawwarah.

Your kindness, patience, and dedication made everything so much easier. I highly recommend your services to anyone planning their Umrah journey.

Thank you & jazak Allah kel kheir.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Lovely company!!

I couldn’t recommend this company enough. I went on Umrah mid July with my family and everything was perfect. The hotels were nice and clean and there services were great. The company made sure to keep in touch throughout the trip. Everything was perfect from the flights to the transfers and hotels it was a well thought out experience. I would definitely use Kaaba tours again in the future. Thank you.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Company!

Lovely company I would recommend to everyone looking to go on pilgrimage. I went to Umrah in July with my family and everything was perfect. The hotels were all clean and very comfortable and close to the masjid.

Brother Shazaib and Abdul were very helpful throughout the booking process and made sure the trip was tailored to mine and my family’s needs. All the details of the trip were well thought out including the transfers.

Thank you so much for everything.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

The umrah had been a great experience

The umrah had been a great experience. Brother Umar was true to his words. Even when there was a bit confusing he was available almost all hours and dealt with the difficulties directly. May Allah help brother Umar in his endeavours.
Amazing service Kaabatours!

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Thank you very much Umar and Kaabatours…

Thank you very much Umar and Kaabatours for providing excellent service! Alhamdulillah we completed our family umrah tours including ziyarah smoothly. A special thanks to Umar again for checking with us while we were in Makkah and Madinah. I recommend Kaabatours for their excellent service. JazakAllahu khaier for your great job!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. I had a issue with my first hotel when getting to Makkah. Abdullah kindly sorted everything out for me to the best of his ability. When I got to Madinah my hotel was perfect 👌 Thank you Abdullah!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company!!

We went on Umrah as a family it was an amazing experience. Everything went smoothly and all the details of the trip were given with plenty of notice.

The communication with the company was amazing and Shazaib and Abdul were exceptionally helpful. Throughout our trip the company made sure to check in with us and make sure everything was going smoothly.

I would highly recommend Kaaba Tours to anyone who is looking to go on pilgrimage.

14 July 2026
Unprompted review

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