JuveStore.com Reviews 3,593

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I wanted to gift my nephew some Juventus clothes, but the order never arrived. The courier was terrible (Poste Italiane) there was no direct tracking, no way to manage the delivery or make changes. A... See more

Rated 1 out of 5 stars

No answers from customer service. My order is over 1 month late from promised. Juvestore used to work but this is total crap. I can understand late deliveries but i cant understand that you dont an... See more

Rated 1 out of 5 stars

Order for three T-shirts and shorts placed and paid for on August 13, 2024 (WJUV33834) – birthday gift. And since then, nothing has happened. Declared delivery time – up to 8 days. Two weeks ha... See more

Rated 1 out of 5 stars

I ordered a jersey begin july, 2 weeks ago I recieved a mail from juventus store that the package has been delivered, it was not. UPS delivery is a complete nightmare. Supposed to be delivered today,... See more

Company details

  1. Media & Publishing

Information provided by various external sources

Lo store online ufficiale della Juventus


Contact info

1.3

Bad

TrustScore 1.5 out of 5

4K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Away jersey problem

I had ordered the away Juve jersey along with other stuff, after a week I received a notice that it was not available any more (I had already ordered it a week ago), then they told me I will have to wait. So they first sent a package with the other stuff and the second one only for the delayed Juve away jersey. I had to pay national tax and shipping for 2 packages instead of one.

I am an excellent costumer, every year I order all 3 Juve jerseys!

Thank you!

3 September 2015
Unprompted review
JuveStore.com logo

Reply from JuveStore.com

Dear customer,

we agreed upon the whole matter through our Customer Service and you well know the second shipment wasn't charged with any shipment cost.

Regards.

Juvestore

Rated 5 out of 5 stars

Awesome

T-shirt I ordered is amazing - I had some issues with UPS but it has nothing to do with Juve Store so all good :)

3 September 2015
Unprompted review
Rated 5 out of 5 stars

The One And Only.

A Honest team at JuveStore, the best people working on this area, they're fast, have sympahty, humble, always have a minute for juve fans to explain whatever the question his. Amazing People, Amazing Store, And Amazing Team.....PROUD OF JUVENTUS.

3 September 2015
Unprompted review
Rated 5 out of 5 stars

The Absolute BEST!!!

In one word "Excellent" I have purchased before and will continue Again & Again! Product is GENIUNE and My Son LOVES everything we have gotten! Quality is "A-1"! And Customer Service is the BEST!!!

3 September 2015
Unprompted review
Rated 5 out of 5 stars

Quick delivery and great merch!

The item was easy to select from the website and was a hassle-free transaction and reached me in Dubai in matter of days (much quicker than specified) in well packaged way.

Very efficient work and I'm very happy with my buy. Will surely be doing more of these for the Juve boy I've married :)

3 September 2015
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchase.

I ordered a customized shirt and shorts from the store. It came the way I expected it. The quality is very good and my eleven year old son is very pleased with his present. We have washed the Tricot several times and it is still the same. I would definitely order again.

3 September 2015
Unprompted review

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