JuveStore.com Reviews 3,593

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I wanted to gift my nephew some Juventus clothes, but the order never arrived. The courier was terrible (Poste Italiane) there was no direct tracking, no way to manage the delivery or make changes. A... See more

Rated 1 out of 5 stars

No answers from customer service. My order is over 1 month late from promised. Juvestore used to work but this is total crap. I can understand late deliveries but i cant understand that you dont an... See more

Rated 1 out of 5 stars

Order for three T-shirts and shorts placed and paid for on August 13, 2024 (WJUV33834) – birthday gift. And since then, nothing has happened. Declared delivery time – up to 8 days. Two weeks ha... See more

Rated 1 out of 5 stars

I ordered a jersey begin july, 2 weeks ago I recieved a mail from juventus store that the package has been delivered, it was not. UPS delivery is a complete nightmare. Supposed to be delivered today,... See more

Company details

  1. Media & Publishing

Information provided by various external sources

Lo store online ufficiale della Juventus


Contact info

1.3

Bad

TrustScore 1.5 out of 5

4K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent !!

As a first time buyer i was truly satisfied with my purchase ....excellent service, object arrived much more before than it was scheduled and packed really well. Moreover there was no difference between object ordered and that shown on picture...no gimmicks or whatsoever !!! Highly recommended...... and thanks again for the excellent service.....

13 September 2015
Unprompted review
Rated 2 out of 5 stars

poor service

Purchased a match home kit with the Champions League patches, never got them and when e-mailing customer care they never sent anything or tried to compensate!

11 September 2015
Unprompted review
Rated 5 out of 5 stars

simply every day better than yesterday

It's looks like you are in the exact shop of juve store..
But i wana request something..
1 - for those customers which buying from your website usually & always give some special facility.
2 - i asked you before in customer-care that i do like to have a marchisio or buffon jersey with their signature.. I love to have one but i don't no how.
Thats it...
Thank's & regards
Arsalan
Fino Alla Fine Forza Juve

9 September 2015
Unprompted review
Rated 5 out of 5 stars

Juvestore

I have purchased from Juvestore for a few times so far. I can tell you that I am more than satisfied with the efficiency of the staff and the quality of the goods.
I will continue to purchase for as long as there is Juve, that means forever.
Forza Juve, Fino Alla Fine.

8 September 2015
Unprompted review
Rated 3 out of 5 stars

Fast delivery, defective product

Shipment arrived from Italy very fast. Upon close examination of the jersey I can see one side is closer to the sleeve edge than the other. Compared to photos and believe that they should have removed this type of jersey material from inventory. Still didn't return because season was on and needed to support in my custom jersey.

6 September 2015
Unprompted review
Rated 1 out of 5 stars

A joke, never again.

Purchased my shirt 3 days before Pogba changed to number 10, offered nothing by the company in return. We see the big clubs have exchanges after transfers or kit changes all the time. Thanks for nothing.

4 September 2015
Unprompted review
Rated 4 out of 5 stars

Good experience!

I am happy that to shopping on JuveStore!
If sometime have some promotion,for example:free shipping or price discount!
I think I will buy more on JuveStore!!

4 September 2015
Unprompted review

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