I received a messy bun and just got a long ponytail from Juvabun, both in silver grey and both match my hair beautifully! The ponytail is a clip on and wraps around my mini ponytail and a swatch of h... See more
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Company details
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At JuvaBun, we focus on enhancing your natural beauty rather than altering it. Our aim is to create products that encourage you to see yourself as beautiful at any age or form. We spent two years developing JuvaBun hair extensions with the goal of helping women who struggle with hair thinning. Through this process, we learned that many solutions were inadequate, time-consuming, and damaging to the hair.
Contact info
United States
- juvabun.com
Replied to 100% of negative reviews
Typically replies within 1 month
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If I could give it no stars I would
If I could give it no stars I would. Worst customer service. I've been waiting for 3 weeks for my refund on a return. Only get excuses...... beginning to wonder if this is a legit business. Don't order from them, there are plenty of other sights that sell these products.

Reply from Juvabun
Beautiful and so easy
I bought the small messy bun and couldn’t be happier. It’s an exact match to my natural hair and is very easy to use. It makes me feel beautiful and has given me a lot of confidence!
So easy to use and the color match was…
So easy to use and the color match was perfect. I can use it to dress up or to just hang out. So happy I ordered these. (Small buns, light blonde)
Messy bun …
I own about 6 messy buns probably alittle more. Except for the fact after wearing the bun numerous times the hair gets wrapped around the band and it's difficult getting the hair off even so I loved the product. But my last 2 orders I have been disappointed. The messy bun is half the size of all the previous ones I purchased and costing the same money. I contacted them when I received my last order I sent pictures comparing but never heard back. I tried again to order thinking it was a mistake but I just received my order and the buns are much smaller. I loved the product they were the only ones that made the color that matched my hair but I don't have disposable income.

Reply from Juvabun
The most impressive part of Juvabun was the customer service
The most impressive part of Juvabun was the customer service. I am a redhead and finding the correct match was a challenge. Most of the buns were too dark, so I contacted them for additional colors. Finally I found a color close to my strawberry blond. My hair is also very thin, after affects of chemo, so I was pleased that it worked as a pony tail wrap that I could tie up to look like a messy bum. Happy about the natural look it gives me while keeping my hair under control. Thank you!
DO NOT BUY FROM JUVABUN!!!!
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DO NOT BUY ANYTHING FROM JUVABUN!!!! THIS COMPANY IS A SCAM!!!!
THEY DO NOT COME ONTO THEE ONLINE CHATS, NO RESPONSE TO EMAILS AND THERE IS NEVER AN ANSWER ON THE CUSTOMER SERVICE PHONE NUMBER!!!!
JUVABUN IS A SCAM!!!
BUYER BEWARE!!!!
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The hairpiece hair color did not match…
The hairpiece hair color did not match my hair,which is tough to match.
However, my complaint is with the refund policy and procedure. Two months later and I am yet to get a refund although I followed all steps required for a refund.
I would not recommend using this company as they are very deficient on customer service.
Great Hair Fix For Camping!!!!
I am very pleased with my JuvaBun Claw Clip Straight Ponytail in medium brown! My hair is fine textured and chin length…the claw clip holds it securely in place. This is the PERFECT solution for looking groomed while RVing and enjoying the outdoors!!! Customer Service is very good too! Thank you JuvaBun for keeping prices affordable to the retired community!
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. IF YOU NEED TO RETURN AN ITEM THEY WILL DENY RECEIVING IT. THEY ARE UNETHICAL AND DISHONEST. DO NOT ORDER FROM THIS COMPANY, YOU WILL REGRET IT !!!!
Happy Customer
I have multiple pieces from Juvabun and am happy with all of them, they all work well for bad hair days, the color match is close enough as I am not quiet all total gray yet, but they blend well. There is lots of faux hair in each piece and the ponies come with good clips that hold very well, I am very pleased I order them all and they arrived in good time, and I will probably order again if I find a style I like that I don't already have.
I would not give this company one star
I would not give this company one star! Do not order from them!! I ordered in August and tomorrow is October 1 and still yet to receive my order! I wrote them many many times and they tell me the same old story! They took my money and sent me nothing! Scammers
I was skeptical but made the purchase…
I was skeptical but made the purchase anyway. So glad I did. The color I chose looks natural and matches my current color well. I wear pony tails alot at work, but they just look plain. Putting on the Juvabun gives me a more polished look and I think it gives me a nicer all over appearance. Very happy
I absolutely love the Messy Bun!
I absolutely love the Messy Bun!! I have been buying this product for over a year and it has saved me from the heat and working out. I put a quick bun in and off I go. I get loads of compliments on it as well and people ask if I had my hair done by a salon.
I came across Juva Bun by accident…
I came across Juva Bun by accident watched the video on how 2 wear them bought them started wearing them & absolutly love ❤️ them. I intend 2 order more matched myself up 2 my perfect color. My favorite is the messy bun but I highly recommend Juva Bun
I love my messy Bun
I love my messy Bun. It matched my hair color , and I am very happy with it !!!
I ordered a beach blonde juva bun but…
I ordered a beach blonde juva bun but the color is too dark and too white. I need a more golden color
Exceptional customer service I had a bit of difficulty choosing a…
I had a bit of difficulty choosing a colour for my messy bun. When received, I realized my mistake and felt strongly (although wonderful colour selection and product) sadly, it wasn’t going to work. Much to my surprise, everything was resolved in such a quick,generous and professional manner. I simply can’t thank this company enough.
Voila … Instant new do!
Good color match. New do in 30 seconds. Brushes out well before attaching. Hold’s it’s curl. Price is right can’t go wrong.
two of three are 5 star!
I bought a braided headband in silver LOVE IT, a short clip on ponytail LIKE IT VERY MUCH, and a small bun WAYYYYY TOO LONG TO GET IT Even with supply chain issues, this was too much. That’s why I rated a 4 instead of 5. I really like these products
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