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Rated 5 out of 5 stars

Quality products, used for 2 yrs now, good prices and the customer service team is top notch, probably the best I've ever dealt with. Hudson always responds very fast and takes care of business!

Company replied

Rated 5 out of 5 stars

Hudson R. was quick to respond, no runaround, everything handled smoothly. You can tell Hudson R. actually cares about resolving the issue, not just replying. THANK YOU. Rare level of professional... See more

Company replied

Rated 5 out of 5 stars

I have similar concerns. No one replies to emails and weeks goes by. Customer service is awful and shameful. I have been using this product for sometime now but will be switching to a different produ... See more

Company replied

Rated 5 out of 5 stars

I reached out to Maneup for some shipping questions, and Hudson was awesome...so responsive, friendly and kind! Thanks Hudson! I have ordered Maneup 4-5x now and I am very impressed. My hair is supe... See more

Company replied

Company details

  1. Hair Product Store

Written by the company

Maneup Labs is a peptide-powered hair restoration brand on a mission to give people a better option — one that actually works with your biology instead of against it. Most hair loss treatments on the market either don't work or come with a list of trade-offs: hormonal side effects, lifelong dependency, unnatural ingredients. We built Maneup to be different. Our protocols are rooted in regenerative science — using peptides and natural compounds that act as biological signals, telling your body to do what it was already designed to do. Restore blood flow. Reduce inflammation. Reactivate dormant follicles. Protect against the root causes of hair loss without disrupting your hormonal balance. Every formula is developed with leading experts in peptide science, dermatology, and trichology, manufactured in an FDA-registered, GMP-certified facility in the USA, and third-party tested for quality and purity. No fillers, no hormone disruptors, no shortcuts. We stand behind everything we make with a 150-day risk-free trial.


Contact info

4.2

Great

TrustScore 4 out of 5

28 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

this product is working and i like the…

this product is working and i like the fast delivery. thank you

11 April 2026
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

Thank you for your wonderful review! We’re so glad to hear that the product is working for you and that you were happy with the fast delivery.

We truly appreciate your support!

Rated 5 out of 5 stars

Quality products, Great Service

Quality products, used for 2 yrs now, good prices and the customer service team is top notch, probably the best I've ever dealt with. Hudson always responds very fast and takes care of business!

5 April 2026
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

WoW, thank you so much for this amazing review! 🙌

Two years with us means a lot, and we truly appreciate your continued trust. Hearing that you value both the product quality and our customer service means everything.

Thank you again for your support! 💙

Rated 5 out of 5 stars

Outstanding Customer Service

Hudson R. was quick to respond, no runaround, everything handled smoothly. You can tell Hudson R. actually cares about resolving the issue, not just replying. THANK YOU.

Rare level of professionalism these days.

26 March 2026
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

Thank you so much for your wonderful 5-star review! 🌟

Hudson will be absolutely delighted to read your kind words. It means a lot to know your experience reflected that.

Feedback like yours inspires us to keep delivering the highest level of service.

Thanks again! 💙

Rated 5 out of 5 stars

Great customer Service, Great product!

I reached out to Maneup for some shipping questions, and Hudson was awesome...so responsive, friendly and kind! Thanks Hudson!
I have ordered Maneup 4-5x now and I am very impressed. My hair is super fine and has been thinning for most of my life. Maneup helps stop excessive daily shedding, and it gives my hair natural body and shine. It is so easy to apply, 1x a day on the scalp. I even get hair compliments, which is huge....since my hair was always so limp and fragile.

23 March 2026
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

Thank you so much for this 🙌

We’re thrilled to hear Maneup has helped reduce shedding and added body and shine to your hair and those compliments are the best reward!

We truly appreciate your continued support. 💙

Rated 5 out of 5 stars

I have similar concerns

I have similar concerns. No one replies to emails and weeks goes by. Customer service is awful and shameful. I have been using this product for sometime now but will be switching to a different product with verifiable company information. I have changed my ratings since the company did reach out to me and help solve the problem.
Thank you

12 March 2026
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

Thank you for updating your rating, we truly appreciate you giving us the opportunity to make things right. 🌟

We sincerely apologize for the earlier frustration you experienced, and we’re glad our team was able to step in and resolve the issue. Your satisfaction means a great deal to us.

Thank you again for your patience, trust, and continued support! 💙

Rated 3 out of 5 stars

I have been using Scalp Juice for close…

I have been using Scalp Juice for close to a year and have been diligent with the daily applications. The result has been minimum growth.

13 February 2026
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

Thank you for your honest feedback and I’m really sorry to hear the results haven’t met your expectations after such consistent use. We truly appreciate the commitment you made.

Hair regrowth can vary from person to person depending on factors like genetics and stage of hair loss, but we’d really like the chance to review your case more closely.

Please reach out to our support team with your order details so we can look into this and see how we can help.

Rated 5 out of 5 stars

I am on my second order from Maneup…

I am on my second order from Maneup Hair Restoration Serum. I’ve been very impressed with both the Hair Restoration Serum and the customer service behind it. The product itself is easy to use, but what really stood out was the support. I had a small shipping issue when my order first arrived, and it was corrected quickly and without any hassle. On top of that, every question I had was answered promptly and clearly. It’s refreshing to deal with a company that stands behind its product and treats customers well. I would absolutely recommend them based on the service alone, and the serum has been a great so far.

22 January 2026
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

We’re thrilled to hear that you’re enjoying the Hair Restoration Serum and that your experience with our support team stood out. Taking care of our customers is just as important to us as the product itself, so it truly means a lot to hear that reflected in your experience.

I’m also glad we were able to resolve the shipping issue quickly and make things right without hassle that’s always our goal.

Thank you again for the recommendation and for being part of the Maneup community. We’re excited to continue supporting you on your journey 💪

Rated 5 out of 5 stars

Works for me!

No scalp irritation like I got from other topical stuff, easy application, and after 3-4 months I noticed better coverage on my crown area after. I use Maneup as part of a hair care routine and it’s all worked for me so now I’m a monthly Maneup subscriber.

15 January 2026
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

Thank you so much for sharing this 🙌

We’re really glad to hear you had no irritation and are seeing better coverage around the 3–4 month mark that’s awesome.

Appreciate you being a monthly subscriber and part of the Maneup community 💪

Rated 5 out of 5 stars

Fast shipping and discount codes

22 December 2025
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

Love to hear it 🙌

We’re glad the fast shipping and discount codes made your experience even better. Thanks so much for the 5 stars, we appreciate you! 💪

Rated 5 out of 5 stars

Customer service was prompt and so…

Customer service was prompt and so helpful! I’d recommend them

5 January 2026
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

Thank you so much for the kind words 🙌

We’re really glad our support team was able to help quickly, that means a lot to us.

Appreciate the recommendation and for being part of the Maneup community 💪

Rated 5 out of 5 stars

Great treatment and Great care.

The staff always answer my questions and the product has been a staple of my self care regime.

29 December 2025
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

Thank you so much for this 🙌

We’re really glad to hear our team has been helpful and that Maneup has become part of your self-care routine, that truly means a lot.

We appreciate you being with us 💪

Rated 1 out of 5 stars

Failed to honor cancellation, ineffective product.

Manually cancelled my subscription in September. Then I received a notice of a recurring shipment so I emailed to cancel this order and reconfirm subscription cancellation. Customer service indeed confirmed that it was now cancelled. Fast forward 2 months later and there’s a recurring shipment on my doorstep. Now they aren’t responding at all. Turn and run. This crap will dry TH out of your hair anyway (duh, leaving salicylic acid in your hair will do that. I mistakenly overlooked it on the ingredient list.) AND subsequently, you will have a hell of time getting rid of your subscription. What an absolute sham.

*Note 03/13: I did finally get a response and refund shortly after posting this review. I’ve received no further shipments, thankfully. However, the fact remains that the product itself was drying and ineffective and that on two separate occasions I was assured that my request to cancel my subscription was honored when indeed it had not been.

29 September 2025
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

We take this seriously and would like to review what happened. Subscriptions do not reactivate on their own, so we’ll need to check the account history to see what occurred.

Please contact us directly with your full name, order number(s), and the email used on the account so we can investigate properly. If anything was charged in error, we’ll address it.

We’re happy to look into this - we just need your details to do so.

Rated 5 out of 5 stars

I haven't had the chance to use the…

I haven't had the chance to use the product yet us my parcel was delayed due to courier issue. However after reaching out or support the matter was resolved quickly. Thank you, Hassan for your professional and prompt assistance.

9 November 2025
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

Thank you so much for sharing this! 💙 We’re really glad we could get the delivery issue sorted quickly for you. Your patience means a lot, and we’re here for you every step of the way as you get started with the product.

– The Maneup Team

Rated 5 out of 5 stars

Try It! Customer service is amazing

Customer service is amazing, and the product truly works!! 👍

10 November 2025
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

Thank you so much for the review! ⭐️
We’re thrilled to hear that you’re loving the product and the customer service — that truly means a lot to us.

If you ever need anything, whether it’s routine guidance, subscription help, or product tips, I’m always here for you.

Thanks again for being part of the Maneup family! 💙

Rated 5 out of 5 stars

Great service

10 November 2025
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

We love hearing this! 💙 Thank you so much for your kind words. Our team is always here to make sure you’re taken care of — thank you again for your trust and support!

– The Maneup Team

Rated 5 out of 5 stars

Makeup is a great company with…

Maneup is a great company with excellent customer service. A representative by the name of Hasan just took care of my account with speedy resolution.
Thank you Hasan!

7 October 2025
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

We love hearing this! 💙
Thank you for taking the time to share your experience. Our team is always here to help, and it’s wonderful to know we could resolve things quickly for you.

We truly appreciate your trust and support!
– The Maneup Team

Rated 3 out of 5 stars

Giving it a couple more months

Used for a few months; zero results.
UPDATE: I had a dispute over the moneyback guarantee. The company reached out and offered to make it right. Giving it another couple months.

28 September 2025
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

We’re very sorry to hear about your frustration and disappointment.

For our 150-day Money-Back Guarantee, photo documentation is required each month to verify consistency of use and eligibility this is how we can fairly and accurately review each case. We understand this can feel like an extra step, but it’s an important part of making the guarantee process reliable for all customers.

That said, we don’t want you to feel unsupported. We’ve already reached out to you directly to review your case again and see how we can best resolve this for you.

We truly appreciate your feedback and will keep working to make our guarantee process clearer and easier going forward.

Best regards,
The Maneup Team

Rated 1 out of 5 stars

This company is a scam

This company is a scam. No manufacturing information, no employees, no corporate information, no costumer service (besides AI responses), and no company history. The product is exactly the same as “Fleava”, a company that is also a scam (look it up). Website is fake. I have concerns that the product itself is unsafe as we have no idea of what the true ingredients are. It could be carcinogenic. The VC that created this “company” should be ashamed of themselves for preying on vulnerable people who are experiencing hair loss.

14 September 2025
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

We’re truly sorry to hear about your concerns, and we’d like to clear things up.

Our Peptide Powered Hair Regrowth Serum is proudly manufactured in the USA in facilities that follow strict quality and safety standards. All of our ingredients are transparently listed on our website, and the formula includes clinically studied actives like 0.5% GHK-Cu Copper Peptide, Adenosine, Caffeine, and Niacinamide. Nothing in our formula is carcinogenic — safety and transparency are non-negotiable for us.

We are not affiliated with “Fleava” or any other company. Although they also sell a similar GHK-Cu Copper Peptide formula, their ingredient list is very different from ours, and unlike us, they do not provide Certificates of Analysis (COAs) to verify product safety and authenticity.

Our small customer support team (yes, real humans 😊) replies directly to customer emails and chats, we never rely on AI alone for service. I’ve also reached out to you privately to share further details and documentation if you’d like.

We hope to rebuild your confidence in us and address any questions you may still have.

Best regards,
The Maneup Team

Rated 1 out of 5 stars

Unfortunately it hasn't worked for me

Unfortunately it hasn't worked for me, still losing hair. I'm into my 4th month and have noticed no benefit at all. Also customer service is not helpful in returning my last auto ship. Was told I would be sent a return label but never arrived. Emailed asking for the label 3 times with no response. Very unfortunate

23 August 2025
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

We’re very sorry to hear this and for the frustration with your return. I can confirm your last order has already been refunded, and we’ll use your feedback to improve both our product journey and support process.

Best,
The Maneup Team

Rated 4 out of 5 stars

Hasan was very helpful

Hasan was very helpful. I would suggest a more prompt response from an actual human instead of the back and forth with a bot at the onset of an issue.

11 August 2025
Unprompted review
Maneup Labs logo

Reply from Maneup Labs

Thank you for your feedback and for your kind words - I’m glad we could help. We use AI at the start of conversations so customers can get immediate answers 24/7 without waiting in a queue, which helps keep our response times fast. That said, we completely understand the value of speaking to a real person right away for certain issues, and your feedback will help us fine-tune that balance.

We appreciate your support and look forward to serving you again.

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