Just Tyres - Chesham Reviews 

192
TrustScore 5 out of 5

4.9

Severalls Avenue 190, HP5 3EN Chesham, England, GB


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Rated 5 out of 5 stars

I have used this outlet a few times for various reasons and every time have left feeling 100% satisfied. Their tyres are very reasonably priced and appointments booked are always on time. Their staf... See more

Rated 5 out of 5 stars

"White gloves" customer care. Tyre fitter was waiting for us, directed to bay and was super friendly and pleasant. Left him the keys and came back all complete and also got a tip on how to stay cool d... See more

Rated 5 out of 5 stars

I had pre booked to have 2 new rear tyres fitted as my MOT said they were slightly perishing. When they got the car on the ramp they informed me I definitely didn’t need these tyres changing they coul... See more

Rated 5 out of 5 stars

I had a puncture which I managed to temporarily repair. Ordered a replacement tyre online (really competitive price via Just Tyres. It was fitted next day promptly and service was first class. Manager... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Severalls Avenue 190, HP5 3EN, Chesham, England, United Kingdom

  • 01494840413

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(192)

3,846 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy online purchase and tyres…

Very easy online purchase and tyres ready to fit on time.
Service was second to none staff very friendly and professional and gave helpful advice and no marks on the wheels or any issues after fitting.
Would highly recommend to all.

14 September 2022
Rated 5 out of 5 stars

Friendly, helpful, and honest

The guys at Just Tyres were amazing. My friend has recommended then as being friendly, helpful, and honest without trying to oversell. I had a deflating tyre and when they couldn't help as my car was missing a part, they called around dealerships and other local garages to ensure I would be able to get back on the road safely. I cannot overstate the level of service they provided.

17 September 2022
Unprompted review
Rated 4 out of 5 stars

Good Service

Ordered online then got a call saying they could not transfer the tyres but offered a replacement with only a slight increase. Arrived for appointment friendly staff got on with the job in a nice timely manner.

20 July 2022
Rated 3 out of 5 stars

My appointment was booked for 9.00 but…

My appointment was booked for 9.00 but the work didn't start until 10.15 due to unforeseen issues there. However, the Manager also helped to fit the tyres as well, resulting in a speedy turnaround once things got underway. He was very pleasant and their prices are good so I will return.

6 April 2022
Rated 1 out of 5 stars

Poor fitting service

I ordered 2 tyres on-line which were delivered to my local centre in Chesham for fitting however the centre was unable to remove my wheels because they didn't have an air-gun. The staff were as helpful as they could be but their suggestion of 'find somewhere to loosen the wheels nuts and come back was not really very helpful. In the end I took the tyres with me to find somewhere else to fit them.

5 December 2021
Just Tyres - Chesham logo

Reply from Just Tyres - Chesham

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer service and so it was disappointing to receive a one star review. Whilst we appreciate your frustration, the reason for not using airguns is exactly for the reason you have found, it is very difficult to remove them by hand (for example replacing a tyre at the roadside) when they are over tightened by an airgun. We only hand torque to ensure that we understand the amount of pressure applied when putting the wheel nuts back on the tyres to ensure that they can be undone by hand in the future if needed. I am sorry that you had to take the tyres somewhere else to be fitted and thank for your sharing your concerns with us.

Rated 5 out of 5 stars

Amazing customer service and fitting…

Amazing customer service and fitting knowledge. Kyle from Chesham branch was thoroughly professional and a credit to the company. Will be using you for future tyres and so will all my friends and family too from now on, great prices and service. Thanks

21 September 2021
Rated 5 out of 5 stars

4 new tyres

Bought 4 new tyres from just tyres on-line, and also booked fitting day. The following day James called to advise the tyres were already in and I was welcome to go earlier and get them fitted. James is very friendly and helpful and Goodyear All Season tyres were cheaper at just tyres than anywhere else. Thank you.

29 August 2021
Rated 5 out of 5 stars

The guys at Just Tyres in Chesham did a…

The guys at Just Tyres in Chesham did a great job for me today, rapid assessment and change of two rear tyres (which visually were much worse than I'd appreciated, makes me wonder about the dealer who checked them in the last service). TJ and James were quick, friendly and changed both within half an hour, and gave me a choice of options. No messing about or appointment, can't fault it. Have used before and will use again. Thanks guys!

10 August 2021
Unprompted review

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