After finding out I had a subscription ,I repeatedly sent emails to stop it. With no change. But Kenny somehow got it right to end my subscription and are going to refund me. For that I am eternally g... See more
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See what reviewers are saying
I have received a rapid answer to my emails offering a good solution to my questions. This is difficult to find in other ecommerces. Congrats.
Payment has been unsuccessful according the website, but on my bank account the payment has been processed, so the money has been taken! Their online bot / on site support was not a good expe... See more
Kay was most helpful in sorting out my problem. I commend her. She managed to resolve my problem very quickly after her predecessors failed! Thank you Stuart
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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eugene helped me a lot
They respond with immediate effect and…
They respond with immediate effect and they are friendly.
I haven't received my cash back
Payment error
Payment has been unsuccessful according the website, but on my bank account the payment has been processed, so the money has been taken!
Their online bot / on site support was not a good experience (reason for rating).
I contacted them via email as well, which has been thankfully responsive and so far really helpful.
I hope the refund will be provided.
Phoebe contacted me, issue addressed.
Very transparent team and…
Very transparent team and understanding. Good job
You charge my card without using the…
You charge my card without using the services
Very helpful in sorting my query out
Very helpful in sorting my query out
Excellent service,
Excellent service,
Thank you Anne for great support
Problem addressed.
Great customer service.
Edith contacted me and gave great customer service. Thank you for taking the time to make sure your customers are happy.
Very good communication and friendly…
Very good communication and friendly staff.
Good communication and helpful advice
Good communication and helpful advice - guaranteed to encourage trust!
Thank you Emarald
All products and all financial…
All products and all financial transfers was correct.
good work keep it up
Website is a total scam
Website is a total scam. Signs you up to a membership instead of purchasing the item you want. Went through a Facebook ad, should have known it was a scam for that reason alone. Was told wouldn't get my item and won't get refunded. SCAM!!
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