Just Love Gifts Reviews 

176
TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

Waiting almost 5 weeks for a hat i ordered.. emailed the company to find out what was going on. I did get a response back. Seemed like some sort of computer generated answer however. Luckily my credit... See more

Rated 1 out of 5 stars

Don’t ever order from website - just love skulls. I’ve been waiting since July for a Bluetooth skull speaker. Paid and got burned $75. Repetitive AI artificial intelligence email replies assure me I w... See more

Rated 5 out of 5 stars

Ordered from them before and always a real pleasure as it goes seemlessly This time overlooked something and withing few hours they texted me to point out my mistake, which they then sorted for me... See more

Company replied

Rated 5 out of 5 stars

Ordered a personalised cheese board with knives for my grandson and his partner. Delivery was a little longer than expected but under current circumstances understandable. I contacted the company and... See more

Company replied

Company details

  1. Gift Shop
  2. Hobby Store

Information provided by various external sources

Just love Gifts is an online store specialising in Personalised Gifts For Him & Her. We sell an extensive range of Personalised Wedding & Anniversary Gifts.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

176 reviews

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No recent history of asking for reviews

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2.3

All reviews

(176)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceeded my expectations

Website was easy to navigate, great variety of gifts, both products & delivery exceeded my expectations as I was kept up to date every step of the way. Delivery was perfectly on time & both recipients of my gifts were extremely happy with them. Would definitely recommend & will definitely be ordering again soon.

6 July 2020
Unprompted review
Just Love Gifts logo

Reply from Just Love Gifts

Thanks for a great review and we are glad your happy

Rated 5 out of 5 stars

Great item

Great item. I actually ordered it wrong and was called to check the details. Great customer service.

6 July 2020
Unprompted review
Just Love Gifts logo

Reply from Just Love Gifts

thanks for a great review

Rated 5 out of 5 stars

It was simple to order and quick…

It was simple to order and quick delivery. Our key ring is amazing and made a fab present. 😊

6 July 2020
Unprompted review
Just Love Gifts logo

Reply from Just Love Gifts

Thanks for a great review and we are glad your happy

Rated 1 out of 5 stars

Awful customer experience... not recieved item even after paying..

Awful customer service.placed an order for a keyring and mug for fathers day.the keyring turned up a few days before fathers day however the mug didnt. when i emailed them complaining i got a call back straight away but the person on the phone was really rude and started lecturing me about how a mug takes time due to quality checks and i should have paid the next day delivery rather than standard to recieve it in time for fathers day. It has been nearly 3 weeks and i have still not recieved it. I asked for my money back and got no response.

6 July 2020
Unprompted review
Rated 1 out of 5 stars

Very unhappy customer

Extremely unhappy with this company and even 1 star is to many 😠
I placed an order on 24/05/20 for 2 items, received 1 after 3 weeks after emailing to get and update and still waiting on the other which I was told had to be redone due to quality control after I finally got a response on Facebook messenger.
I do not hold out much hope and believe the item was never and has never been sent.
After waiting for over a month for my second item I decided enough was enough so made an appeal for a refund to PayPal.
I now have a refund for my missing item and I will NEVER use this company again and will advise all my friends/family who I told about this company to Avoid them.
Their customer services are shocking, you only have to look at their reviews on Facebook to see how bad they are.
AVOID!

5 July 2020
Unprompted review
Rated 5 out of 5 stars

fathers day present

Really great service, the ordering process Was really simple. I ordered a keyring for fathers day and it is really well made and the kids loved it and so did daddy. Thank you so much I will definitely be ordering again.

27 June 2020
Unprompted review
Just Love Gifts logo

Reply from Just Love Gifts

Thanks for a great review

Rated 5 out of 5 stars

Perfect keepsake

Ordered a keyring with stars for my mum, excellent customer service, quality product and quick delivery. Perfect pick me up keepsake from my kids to their granny ❤️

26 June 2020
Unprompted review
Just Love Gifts logo

Reply from Just Love Gifts

Thanks for a great review and we are glad your mum like it.

Rated 1 out of 5 stars

I ordered a personalised photo frame and Keyring

I ordered a personalised photo frame for Fathers day and when this was received the glass was cracked, they offered my an urgent replacement and refund which I am still waiting for. I also ordered Little stars personalised key ring with 2 names, I received a key ring with 3 names one had been duplicated. It is now 5 days and I have not heard from the company. Poor customer service

25 June 2020
Unprompted review
Just Love Gifts logo

Reply from Just Love Gifts

Please contact customerservice@just-love-gifts.co.uk and they will be more than happy to help you.

Rated 5 out of 5 stars

Great service and great product

Bought a gift for Father’s Day, great service, very quick delivery and the quality of the gift was a lot better than I was expecting. Will definitely use this company again.

24 June 2020
Unprompted review
Rated 5 out of 5 stars

Great gift

Such a beautiful, well made gift for Father's Day. Fast delivery. Will definitely be purchasing from you again.

21 June 2020
Unprompted review
Rated 5 out of 5 stars

Great service and products

Ordered a gift for father's day present. Came very quickly and really happy with the product. I definitely won't hesitate to order again.

21 June 2020
Unprompted review
Just Love Gifts logo

Reply from Just Love Gifts

Thanks for a great review

Rated 5 out of 5 stars

Lovely Father's Day gift

Am Really happy with the father's day key ring that I ordered. Can't wait to give it to him in the morning. Well made, lovely quality. Good service. Fast delivery.

20 June 2020
Unprompted review
Just Love Gifts logo

Reply from Just Love Gifts

Thanks for a great review and we hope he loves it

Rated 5 out of 5 stars

Brilliant Father’s Day key ring

Ordered a photo key ring for my husbands first Father’s Day, it was delivered super fast even with corona post and it’s exactly what I was looking for! Communication from the company is excellent even checking up afterwards to make sure the item had been delivered, it’s little touches like that which set businesses apart from the rest thank you xx

20 June 2020
Unprompted review
Just Love Gifts logo

Reply from Just Love Gifts

Thanks for a great review and we hope he enjoys his first fathers day

Rated 5 out of 5 stars

Photos on canvas

Absolutely fantastic item's. Speedy delivery and very well wrapped.. I was worried about how they would look, but I had know need to be.. Would definitely recommend and order again. First class service..

18 June 2020
Unprompted review
Just Love Gifts logo

Reply from Just Love Gifts

Thanks for a great review and we are glad your happy with the canvas

Rated 1 out of 5 stars

Terrible company!

Terrible company!! Most of my emails just went ignored!!

I did receive what I can into describe as horrendous and found it shocking it was even posted to me, if it had been looked at by anyone they would have seen it couldn’t possible be right!!!!

I sent pictures and was told it would be replaced, nothing ever came and my last 2 emails went ignored again - not surprised at all!

I wouldn’t order again, shame coz the idea of the gift it was fab! Customer service is shocking!!

18 June 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service and would…

Absolutely fantastic service and would highly recommend!! Ordered our bespoke items and they came quickly and just as described!! Thank you so much for helping to make my Dad’s birthday even more special!! Will definitely order again! 💖

16 June 2020
Unprompted review
Just Love Gifts logo

Reply from Just Love Gifts

Thanks for a great review

Rated 5 out of 5 stars

Ordered a personalised keyring for…

Ordered a personalised keyring for Father’s Day, it arrived quickly and it’s very well made absolutely perfect. Will definitely order from this company again.

16 June 2020
Unprompted review
Just Love Gifts logo

Reply from Just Love Gifts

Thanks for a great review and we are glad your happy

Rated 5 out of 5 stars

Keyring

Ordered a keyring for fathers day it was delicered sooner than I expected under the circumstances, lovely keyring and well made cant wait for my partner to see it thank you very much and i will be ordering again soon

16 June 2020
Unprompted review
Just Love Gifts logo

Reply from Just Love Gifts

Thanks for a great review and we are glad your happy

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