Just Eat España Reviews 

DO NOT ORDER from just eat MALLORCA. I have been messed around 3 times in the last 5 weeks due to them “ not having couriers”. They also play a little trick where you are told the time of delivery will be say, 30-45 minutes BEFORE YOU PAY, but then AFTER you pay, this is bumped up to 1.5 hours ….. and then it gets cancelled. Just awful. Don’t waste your time

So, I placed an order, eagerly anticipating its arrival, only to be met with disappointment as it never showed up. Despite reaching out to Just Eat's customer service, all I received were empty promises. They assured me the restaurant would contact me, but I was left hanging. I've sent countless emails and made numerous calls, only to be met with more excuses and delays. It's been an agonizing two months of frustration and I'm still no closer to receiving my refund. This level of incompetence is beyond belief!

Ordering food from this app was a pure nightmare. It took two and a half hours from the time we ordered until we got the food. Couldn't contact the restaurant to cancel the crap either. When the food arrived, it was ice cold and half was missing. We did not dare to eat the food considering the time it had been out of control. When we contacted Just eat, it was a miserable experience, they didn't understand the problem at all and could only offer us a compensation of 5 euros for the delay. This 5 euros would be deposited into our account at Just Eat. It was like a mocking laugh. We will NEVER EVER use this crap app again and we will definitely write cv reviews inform our friends about this extremely poor service at Just Eat

Excelente ❤️

If I could rate it zero stars, I would have done so. This delivery experience and customer service were the worst I've ever had. Despite confirming delivery to my address, the order was delayed. When I contacted the restaurant, they refused to deliver it to my address. Funny thing, as the app allows the delivery within this area since I managed to place an order, unfortunately, Just Eat declined to issue a refund, insisting the restaurant must authorize it. Even though the restaurant confirmed they had authorized it several times and requested Just Eat to call them back, the support team kept closing the chat without resolution, claiming they couldn't initiate a refund. It's clear they are cheaters, thieves, and scammers. I've found thousands of reviews describing similar situations online. Do not use this app!

Se niegan a dar ticket o factura que necesito para justificar gastos ante mi empresa

I have ordered two hamburgers on the app, It said it was delivered but I didn’t receive it. We waited two hours and we tried to call but they said it was up to the restaurant. Never again

Always on deliver on time and the choice of products and services continues to grow. There have been a couple of occasions where my food orders have been later than scheduled, but all in all the service is very good.

Gggggggggg

Ordered a 30 Euro hamburger which arrived an hour late and of course, cold. Started chatting to one of their customer representatives who offered a 3 Euro compensation. Never again, Just Eat?? change it to a more appropiate "Just Sh#t".

Perfecto ... recomendable

Worst service possible.
The app fails to select restaurants that do deliver to the area, the customer service is beyond bad and extremely unhelpful.
Won't use it again

No es just eat es los restaurantes que han bajado su nivel

Mc Donald's no envió dos hamburguesas del pedido.

Bad experience, bad customer service! I wouldn’t recommend it

Very poor customer service, kept waiting on chat for over half an hour only to be cut off, went back on and the same person Daniel ad would not even reply to me.
Avoid at all costs my problem not resolved I have cancelled my account.

Very bad service tried to blame me for not picking up the phone when the food did not even arrive. in the end they took my money and I still had no food

They stole my Money and dont take any responsibility at all. No service at all