Judge.me Reviews 

Their support answers even on weekends and within minutes! Very pleased with the app :)

Great customer service! Fin not only answered my question but also the fix suggested has totally changed the value of my reviews on my website. A small reference to an overlooked feature has been great for my SEO and my Google Merchant feed. This app is worth every penny for my company Ginger's Breadboys.

Always helpful! Relatively easy to use. Integrations are great

took me to the page, made it super easy

Even is more features in the update plan, this free one has a great options too and always answer my questions in timely manner, always helpful, glad I add to my store.

I've tried a lot of review systems and this one is the most user friendly with the most features.

Their responses are super fast, I think it might have been AI answering because it was so fast, but it was super accurate, so it made me feel like it might be a person.

This is literally a nightmare. This app will cause you so many issues.

1. Your reviews will lose “verification”
We used the app for a long time. It was very limited, so we decided to migrate away. Now we wanted to migrate back, and almost all reviews lost their “verified” status because of this app. Even the native app wouldn’t approve reviews originally collected through their own system.

2. Completely messed up coding and customization
The app claims they provide full customization. Their templates are extremely poor, so we requested a basic, minimalistic widget. We waited 3 days while support kept saying the same thing: “we escalated it” and “we’re doing everything possible.”
When they finally completed it, we ended up with both the old and new widgets showing on product pages at the same time. Collection reviews became impossible because it constantly showed JavaScript support errors.
Support provides false promises and doesn’t react properly

3. We reported the issue as urgent to understand what was happening, but customer support was completely useless. First they said everything would be resolved within 2 hours. Then they claimed the issue was affecting all websites using the app and had been escalated. After that, they told us everything was fixed — while the exact same issues were still there. No one cared to actually investigate or resolve anything.

I have honestly never seen a more unprofessional app that creates this many problems, damages your brand image, and causes you to lose money.

Customer support was knowledgeable. Easy to understand and follow.

Very clear instructions

Love these guys!

they are always helpful and prompt with their responses to questions and with help

Great customer service to pinpoint address our problem in the exact specific steps

Our company and our customers really appreciate the integrity and assistance from this company!

Wonderfully efficient and helpful customer service and always a pleasure to deal with.

I reached out with an issue with updating DNS records for the sender email and they were able to solve my problem within minutes. Thanks for the great customer service!

Super helpful customer service. Fixed my problem in seconds.

Quick response, accurate and helful