JUDE | LLOW Reviews 

296
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, noting the soft leather and excellent craftsmanship. Many appreciate the trendy, versatile styles that complement various outfits and occasions. The service is frequently highlighted as exceptional, with many people commending the staff for their professionalism, helpfulness, and quick communication. Reviewers often experience speedy delivery, with many items arriving quickly, sometimes even next day. However, some customers also noted issues with delivery, experiencing missing parcels and delays in receiving their orders.

What people talk about most

Product

People report positive experiences with product, often praising the top quality, style, and comfort of the... See more

Quality

Customers consistently express satisfaction with the quality of the products, often describing them as... See more

Delivery service

Customers had positive experiences with delivery service, often praising the speed and efficiency of their... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the helpfulness and professionalism of... See more

Service

Reviewers highlight positive aspects of service, with many describing it as unbelievable, superb, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always excited to receive my purchases from Jude LLow, trendy smart / casual trainers for all occasions - good quality at a reasonable price! Their reasons just keep getting better! My vint... See more

Rated 5 out of 5 stars

Professional company run by top people, quality of the products is very high along with comfort. Delivery was next day and all packaged with extra places and dust bags. Highly recommend and think the... See more

Rated 5 out of 5 stars

Received my black Nico trainers this morning and all I’m going to say is you need to get onto Jude Llow. They fit like a glove, quality is top tier. Was hesitant at first but I kept seeing them on spo... See more

Rated 5 out of 5 stars

Superb company. Superb shoes. I’ve spoken to the owner via social media a few times and he always goes above and beyond to get me the right shoes the next day. I recently spoke to him again about some... See more


Company details

  1. Clothing Store

Written by the company

A luxury footwear brand


Contact info

4.1

Great

TrustScore 4 out of 5

296 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(296)

65 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid buying shoes from this company…

Avoid buying shoes from this company ordered 3 pairs 1st pair turned up lovely, was impressed with trainer so ordered a different colour that took over 5 weeks still hadn’t arrive then took another 3 months to get refund, silly me thought I’d try again only to be sent the wrong trainer for the director to say he sents out other pair to replace with never turned up I held the wrong pair back till new ones arrived cause knew how this company run so I’ve been stuck with wrong trainer that was cheaper than what I ordered and no one what to do anything about now no reply

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish! I’d ordered a size 10 ready for a holiday and they were to big, Jonny, one of the directors quickly informed of the process for return and ensured a replacement pair were sent out on next day delivery ensuring I received them before my trip. Brilliant communication from start to finish and the product is amazing too! Would highly recommend!

20 November 2025
Unprompted review
Rated 4 out of 5 stars

Need to make half sizes.

Love the trainers and style I think there comfortable too.
But think you should try and get them in half sizes. As you say in your description they come up half size bigger in our normal size. So I bought a pair in size 8 bit tight and second pair in size 9 witch is my size. Come up a bit big. So if you had 8 half would fit me perfect.
Apart from that they are a decent.

10 November 2025
Rated 5 out of 5 stars

Superb Shoes & Superb Customer Service

Superb company. Superb shoes. I’ve spoken to the owner via social media a few times and he always goes above and beyond to get me the right shoes the next day. I recently spoke to him again about some samples he had available and both pairs arrived the next morning, there is no service out there like this and the quality of the shoes is phenomenal. Lovely guy and these will be the only shoes I’ll be buying going forward.

27 September 2025
Unprompted review
Rated 1 out of 5 stars

Returned order - No response

Returned order - No refund or response, had a email back to say it had been dispatched which wasn’t my query, my query was where my refund was, I replied, no response, have chased again so we will see

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality trainers

Excellent quality trainers – so comfortable, and very well made. Great Communication from Jude Loww and fast delivery couldn’t recommend enough 👌

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Bought my first pair when the brand has…

Bought my first pair when the brand has just started I think and now have five or six pairs. I’ve loved every pair of the trainers I’ve had, the box, bag etc just adds an extra. Top quality trainers and a genuine nice bloke. Always helped if needed anything.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional company run by top people

Professional company run by top people, quality of the products is very high along with comfort. Delivery was next day and all packaged with extra places and dust bags. Highly recommend and think the leather/suede is of a higher calibre to brands such as Arne and Cleens.will definitely purchase in the future.

3 September 2025
Unprompted review

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