JSB Furniture Reviews 

127
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Ordered wardrobes was assured no delay, however still not received ordered in September. Don't buy from this shop been told that there will be another 3 week delay. requested a refund which we are fu... See more

Rated 5 out of 5 stars

Very happy with the customer and delivery services we received from JSB Furniture. The sales man was very professional, knowledgeable and patient. He showed us all the different options available for... See more

Rated 5 out of 5 stars

I'm really happy with the product which I've bought from JSB, they have offed me competitive price, also delivery time was very good! Delivery was well before expected date and many thanks! Only... See more

Rated 1 out of 5 stars

I am writing to request my refund of my deposit paid to this useless company. I have been calling and sending emails no reply, you are not serious company therefore, irresponsible acts like this... See more

Company details

  1. Bed Shop
  2. also in
  3. Furniture Store
  4. Mattress Store

Information provided by various external sources

JSB Furniture is a fast growing independent bed, mattress, sofas and furniture retailer, selling some of the best brands including Sleepeezee, Sealy Beds, Mammoth, Millbrook Beds, Salus, Slumberland, Rauch, La-z-boy, Italia Living and many more.. We carry an extensive range of beds and mattresses in stock for express delivery anywhere in the country. Our showroom is open 7 Days a week with free customer parking at rear.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

127 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(127)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

New mattress

Really pleased with my new Shakespeare mattress, just what I wanted. It was despatched promptly and arrived in good condition and at the time stated. The only reason I didn’t give 5 stars was I wasn’t able to choose my delivery date but apart from that perfect! Thank you JSB.

6 December 2021
Rated 1 out of 5 stars

Poor service when delivered.

Poor service when delivered.
Received my mattress and requested it be placed upstairs in a room of my choice. Delivery drivers clearly couldn’t be bothered. Wanted to leave it in the hallway. Made a half hearted attempt claiming it wouldn’t fit up the stairs. I have 2 other mattresses the same size already upstairs and so simply didn’t make sense. They didn’t even turn the mattress the correct way to try! I was told this would take 3 men but they clearly couldn’t be bothered. I’m a single mum and myself and my 11 year old daughter then proceeded to get it upstairs when they left.. that says it all really!

13 November 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Spoke to them ahead of time and they were helpful and polite, received mattress a week earlier than expected - very happy!

6 September 2021
Rated 3 out of 5 stars

The produce was great and very pleased…

The produce was great and very pleased with the new mattress we purchased .
We weren't so pleased with the delivery, I two man delivery team were not very polite and when they took the mattress upstairs they hit it on the stairs light causing it to pairs to break of and fall onto me as I was standing at bottom of stairs . When I wrote on invoice light had been broken one of the delivery team wasn't very pleased I had written the comment and was quite cross about it .

25 August 2021
Rated 5 out of 5 stars

Had just what we needed

Had just what we needed. Arrived 2 weeks after order and within the time scale quoted, in fact a week earlier. Took old mattress and left us with a very comfortable new one. Will definitely use again

23 August 2021
Rated 5 out of 5 stars

Great service

Great service , was called to say the website was saying a two week wait for delivery which I was happy with , But they actually had it in stock and that it would be arriving in 2,3 days . Which it did . great delivery team , put it exactly where I wanted it .

8 August 2021

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