JPL Plumbing & Heating Ltd Reviews 

353
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its professionalism and efficiency, often noting that work is completed quickly, on time, and to a very high standard across various jobs. Many people highlight the staff as friendly, polite, and incredibly helpful, making every interaction pleasant and easy. Reviewers frequently mention the reasonable and competitive pricing, appreciating the excellent value received. The company's reliability and clear communication are also highly valued, with customers consistently kept well-informed throughout the entire process, contributing to a smooth experience.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising the efficiency,... See more

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Price

Clients share positive opinions on price, consistently finding it competitive and reasonable. Many reviewers... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting good communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic job done, very professional from start to finish. No problem with booking, came when they said they would, installed everything superbly, invoice was the same as the quote. Very tidy when wo... See more

Company replied

Rated 5 out of 5 stars

I cannot give enough appreciation for JPL. From the beginning the team have always been super friendly, professional, helpful. Always on hand to help, whether in person or over the phone, you always g... See more

Company replied

Rated 5 out of 5 stars

Jason and his son have done a few jobs for us now .They are very friendly, brilliant at their work and give you good advice. Marianne in the office who answers your calls is also very friendly and hel... See more

Rated 5 out of 5 stars

JPL Plumbing and Heating provided me with outstanding service recently. Their work has ranged from gas checks and a new boiler installation to a toilet cistern change. Every single job was completed q... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Written by the company

JPL Plumbing & Heating offers a full professional plumbing and heating service.  Based in Waltham, Grimsby, we have over 25 years experience in the industry and as a family run business we pride ourselves on having created longstanding, trusting relationships with our customers, many of whom feel like our extended family. Give us a call today for a hassle free, no worry service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

353 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(353)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Very good service and we will be…

A Very good service and we will be using you again thank you 😊

15 November 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Jason always does a great job

Jason always does a great job

14 November 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Very happy.

Been putting off getting a new boiler for years, our 42yr old boiler finally gave up this year and Jason came out to replace it. Very happy with the service I received. Arrived on time. Clean and tidy. Gave good advice. Friendly guys. Most importantly, I have a lovely warm house as I now have a new working boiler as winter starts and for a reasonable price.
Highly recommend!

13 November 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you so much for your fantastic review! ⭐ We're so glad we could get your home warm and cozy just in time for winter. It was a pleasure helping you, and we really appreciate your recommendation! 😊🔥

Rated 5 out of 5 stars

Great service

Great service

6 November 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Reliable service

Reliable service. I use Jason to do my landlord gas safety check every year as well as any repairs and plumbing updates on the property. Happy with all work done.

5 November 2024
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Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words and for coming back to us every year! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Reliable service

Reliable service, very helpful and friendly, reasonably priced.

30 October 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Prompt service

Prompt service

4 November 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

a kind and friendly service

a kind and friendly service, more workmen should be this way.

23 October 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! 😊 We pride ourselves on providing a friendly and reliable service. Your support means a lot to us! 👨‍🔧👏

Rated 5 out of 5 stars

There very efficient I called needed a…

There very efficient I called needed a boiler service ASAP and they fitted me in straight away great service and well recommended.

30 October 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! 😊 We pride ourselves on providing an efficient and reliable service. Your support means a lot to us! 👨‍🔧👏

Rated 5 out of 5 stars

Highly recommend this reliable local family business

I’ve been using JPL for all my plumbing and heating services for 7 years now, and can’t recommend them enough.
Always really helpful, reliable, trustworthy, friendly, and competitively priced. I’ve recommended them to friends and family, who now use them too.
A family business you can actually rely on.

18 October 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Wow, thank you for your continued support over the years! 😊 We're so grateful for loyal customers like you. It means the world to us that you've recommended us to family and friends. We're always here to help! 🔧🏡

Rated 5 out of 5 stars

Excellent .

A 5 star company I would highly recommend, leading by example keep up the good work Jason, Marianne and last but not least Connor .

23 September 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Reliable efficient approachable and…

Reliable efficient approachable and friendly

9 September 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! 😊 We pride ourselves on providing a friendly and reliable service. Your support means a lot to us! 👨‍🔧👏

Rated 5 out of 5 stars

The way they help you out and the…

The way they help you out and the friendly advice great work very genuine ppl would highly recommend

22 August 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, and a lovely chat about dogs too! Recommend highly.

20 May 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Boiler service

As always, brilliant service, clean and on time.

30 April 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Annual boiler service following it's installation in 2021.by JPL.

As usual, a very reliable and friendly service. Nothing is too much trouble for them. We highly recommend Jason and Marianne for all plumbing needs etc. We remain very satisfied with the extensive work they did for us 3 years ago.

29 April 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thankyou so much for your great review, we look forward to seeing you again next year.

Rated 5 out of 5 stars

Recommrnded

No problems, quick and efficient and reliable. Recommended.

18 April 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thanks so much Lorraine, glad we could help

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