JPL Plumbing & Heating Ltd Reviews 

353
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its professionalism and efficiency, often noting that work is completed quickly, on time, and to a very high standard across various jobs. Many people highlight the staff as friendly, polite, and incredibly helpful, making every interaction pleasant and easy. Reviewers frequently mention the reasonable and competitive pricing, appreciating the excellent value received. The company's reliability and clear communication are also highly valued, with customers consistently kept well-informed throughout the entire process, contributing to a smooth experience.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising the efficiency,... See more

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Price

Clients share positive opinions on price, consistently finding it competitive and reasonable. Many reviewers... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting good communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic job done, very professional from start to finish. No problem with booking, came when they said they would, installed everything superbly, invoice was the same as the quote. Very tidy when wo... See more

Company replied

Rated 5 out of 5 stars

I cannot give enough appreciation for JPL. From the beginning the team have always been super friendly, professional, helpful. Always on hand to help, whether in person or over the phone, you always g... See more

Company replied

Rated 5 out of 5 stars

Jason and his son have done a few jobs for us now .They are very friendly, brilliant at their work and give you good advice. Marianne in the office who answers your calls is also very friendly and hel... See more

Rated 5 out of 5 stars

JPL Plumbing and Heating provided me with outstanding service recently. Their work has ranged from gas checks and a new boiler installation to a toilet cistern change. Every single job was completed q... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Written by the company

JPL Plumbing & Heating offers a full professional plumbing and heating service.  Based in Waltham, Grimsby, we have over 25 years experience in the industry and as a family run business we pride ourselves on having created longstanding, trusting relationships with our customers, many of whom feel like our extended family. Give us a call today for a hassle free, no worry service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

353 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(353)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect Duo

Jason and his son are very professional, lovely natured, respectful of your property and has a fantastic PA (his wife), he goes above and beyond always. Would highly recommend.

3 December 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thankyou for your very kind review, even though we are a small, family business we always strive to give an excellent service.

Rated 5 out of 5 stars

Great customer service

Great customer service and prompt action when required .
Five star service

2 December 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thanks Marilyn, it easy when we have great customers too :)

Rated 5 out of 5 stars

So efficient x

Booking and completion seamless.

4 December 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thankyou so much for your kind review

Rated 5 out of 5 stars

Very relatable and very good at what…

Very relatable and very good at what they do

4 December 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you so much for your kind words! 😊 We're thrilled to hear you had a great experience. Looking forward to working with you again! 🌟🏡

Rated 5 out of 5 stars

Great company

Great company. Easy to book and very reliable. 5 stars

4 December 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you so much for your kind words! 😊 We're thrilled to hear you had a great experience. Looking forward to working with you again! 🌟🏡

Rated 5 out of 5 stars

Friendly service always arrives when…

Friendly service always arrives when they say

4 December 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your lovely review! 😊 We pride ourselves on providing reliable and friendly service. Looking forward to working with you again! 🌟

Rated 5 out of 5 stars

Very efficient

Very efficient, always on time, keeps you informed, would definitely recommend

3 December 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your lovely review! 😊 We pride ourselves on providing a reliable and friendly service. Looking forward to working with you again! 🌟

Rated 5 out of 5 stars

Would highly recommend this firm top…

Would highly recommend this firm top jobs he done for us a great bloke nothing is too much trouble and Jason is a top bloke

3 December 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you so much for your kind words! 😊 We're thrilled to hear you had a great experience. Jason always goes the extra mile to make sure everything is perfect! 🔧🏡

Rated 5 out of 5 stars
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your 5-star review! ⭐ We’re glad to hear you appreciated our prompt and clean service. Looking forward to helping you again in the future! 😊

Rated 5 out of 5 stars

Great job and fantastic service

Great job and fantastic service

3 December 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

I have used JPL for 3 years for my…

I have used JPL for 3 years for my drain down and re open on my static and the service is excellent.
Everything done on time. Friendly and efficient.

2 December 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Excellent service …

We use this company regularly when needed ,excellent service and communication ,jobs done quickly and efficiently,would highly recommend

22 November 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Professional honest and reliable

Professional honest and reliable

19 November 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Very courteous and efficient

Very courteous and efficient. Will definitely use again.

13 November 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Always friendly

Always friendly, great job, great team x

19 November 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Very professional

Very professional, very informative.

19 November 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

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