Stock info on joybuy.fr is accurate. I have ordered my product and I physically received it within 24 hours. A solid achievement! I also really liked the published packing/warehouse tracking data.... See more
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I bought an appliance online from Joybuy - a 4 litre electric kitchen composter. It arrived within 24 hrs of placing the order! The packaging was very sturdy and the appliance is good quality. I tried... See more
Order number 1441976366 非常满意你们的产品和运送服务。只是收到两瓶辣椒是过了有效期的。 I am very satisfied with your product and delivery service. However, the two bottles of chili peppers I received were expired. Je suis très... See more
Great experience. JD.com is a great company well-known in China, and it seems to have brought the service standard to Europe with its same-day or next-day delivery. Very good service; the package... See more
Company details
Written by the company
Chez Joybuy, nous proposons une expérience d’achat agréable, axée sur des produits de qualité, une livraison rapide et fiable, des prix attractifs et un service client réactif et à l'écoute. Nous collaborons avec des marques de confiance, expédions les commandes directement depuis nos entrepôts localisés au Royaume-Uni et au sein de l’Union européenne, et utilisons notre savoir-faire technologique en matière d'automatisation pour livrer rapidement nos clients. Joybuy est actuellement disponible en version test au Royaume-Uni, aux Pays-Bas, en Allemagne, en France, en Belgique et au Luxembourg, en préparation de son lancement complet au Royaume-Uni et en Europe. -- Don't just buy, Joybuy.
Contact info
4.7
Excellent
6K reviews
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Super fast delivery
Super fast delivery! I ordered my products on Friday night and received it the next morning. Very impressed with their speed.
17 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My package was not delivered on the…
My package was not delivered on the address its 20 km from my house
15 January 2026
Reply from Joybuy
Hi Fatmir,
Thank you for your feedback.
We understand that the delivery didn’t go as planned, and we’re here to help. Your parcel is currently being held at a pickup location, available for you to collect at your convenience.
If picking it up isn’t an option for you, please don’t hesitate to reach out to us at support@joybuy.com. We’ll be happy to work with you to find the best way forward.
We appreciate your understanding and are here to support you every step of the way.
Warm regards,
Claire
Joybuy Support Team 🌟
Thanks to the Joybuy community for the…
Thanks to the Joybuy community for the amazing service and best prices really happy with Joybuy I have just downloaded and ordered many items highly recommended
13 January 2026
Recommended seller very good products…
Recommended seller very good products and well protected the bag is also inside. Thank you Sela recommend the website.
12 January 2026
Good services
The fast shipping and good price selling,i but discover Joybuy newly and I will continue to be one of their trust costumer, I have other things to shop always.
12 January 2026
The service was really good
The service was really good, fast delivery. I ordered the morning and get the skettle that evening. 10/10
9 January 2026
Bravo
La livraison a été rapide. Le produit est conforme à la description et le prix était excellent. Bravo !
1 January 2026
I have ordered from this shop many…
I have ordered from this shop many times since its previous name. The products are good and exactly as described. The delivery is fast, and the packaging is very good.
30 December 2025
Super choice!
Super choice of culinary things I just can't find in France locally. Super fast delivery. Will definitely use again and have already recommended to friends.
30 December 2025
Fast delivery and good products.
29 December 2025
Reliable and fast delivery and…
Reliable and fast delivery and communication. Good product!
21 December 2025
Mauvais Service Client
05/12/2025
Arrivé à temps avec un pot cassé. Envoyé 4 Emails et photos... PAS DE RÉPONSE !!!
23/12/2025
LE PIRE SERVICE JAMAIS !!!
Aucun e-mail reçu et aucun remboursement.
Cela aurait été bien de remplacer le produit.
Mon conseil : N'utilisez PAS ce service !!!
5 December 2025
Reply from Joybuy
Bonjour George,
Merci de nous avoir signalé ce problème. Nous comprenons sincèrement combien il est décevant de recevoir une commande endommagée.
Nous vous avons également envoyé un e-mail à ce sujet — veuillez vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables si vous ne l’avez pas encore reçu. Le remboursement de l’article endommagé a bien été traité et devrait apparaître sur votre moyen de paiement d’origine dans un délai de 3 à 5 jours ouvrés.
Nous travaillons avec nos partenaires logistiques pour améliorer nos emballages et éviter que ce genre de situation ne se reproduise. Nous espérons pouvoir vous offrir une expérience bien plus fluide lors de votre prochaine commande.
Si vous avez besoin d’aide supplémentaire, n’hésitez pas à nous contacter à support@joybuy.com.
Merci pour votre patience.
Cordialement,
Claire
Équipe d’assistance Joybuy 🌟
Very easy to order at a great price and…
Very easy to order at a great price and super fast delivery. Excellent service, highly recommended
8 December 2025
Excellent stock
Excellent stock, mostly there. I just hope next time you have (gulong pork with mushroom.)
8 December 2025
Le produit est très bon
Le produit est très bon. Je suis ravi.
The ordering process was straightforward.
Thanks.
7 December 2025
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