Stock info on joybuy.fr is accurate. I have ordered my product and I physically received it within 24 hours. A solid achievement! I also really liked the published packing/warehouse tracking data.... See more
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I bought an appliance online from Joybuy - a 4 litre electric kitchen composter. It arrived within 24 hrs of placing the order! The packaging was very sturdy and the appliance is good quality. I tried... See more
Order number 1441976366 非常满意你们的产品和运送服务。只是收到两瓶辣椒是过了有效期的。 I am very satisfied with your product and delivery service. However, the two bottles of chili peppers I received were expired. Je suis très... See more
Great experience. JD.com is a great company well-known in China, and it seems to have brought the service standard to Europe with its same-day or next-day delivery. Very good service; the package... See more
Company details
Written by the company
Chez Joybuy, nous proposons une expérience d’achat agréable, axée sur des produits de qualité, une livraison rapide et fiable, des prix attractifs et un service client réactif et à l'écoute. Nous collaborons avec des marques de confiance, expédions les commandes directement depuis nos entrepôts localisés au Royaume-Uni et au sein de l’Union européenne, et utilisons notre savoir-faire technologique en matière d'automatisation pour livrer rapidement nos clients. Joybuy est actuellement disponible en version test au Royaume-Uni, aux Pays-Bas, en Allemagne, en France, en Belgique et au Luxembourg, en préparation de son lancement complet au Royaume-Uni et en Europe. -- Don't just buy, Joybuy.
Contact info
4.7
Excellent
6K reviews
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I received a different product to what…
I received a different product to what I wanted. delivery super fast but wrong products. I
wanted vindaloo paste and HOT lime pickle !!!! Company has refunded my incorrect purchase. in light of this I shall give them another chance.
delivery was super impressive.....keep it up guys.
25 February 2026
Reply from Joybuy
Hi Robert,
Thank you for your feedback. We understand how disappointing it can be when an item does not match the description, and we truly appreciate you bringing this to our attention.
We can confirm that your order has been refunded. You should see the amount returned to your original payment method within 3–5 business days. We have also shared your feedback with our product team to review and improve the product information moving forward.
Thank you for your patience. If there's anything else we can do, feel free to contact us at support@joybuy.com.
Warm regards,
Claire
Joybuy Support Team 🌟
Love it
Have been buying since some time already - rice, sésame oil, fourniture. Really good
9 February 2026
Ultimate logistics experience!
Ultimate logistics experience!
Amazing experience, I ordered at 19:40 at the evening and the delivery was at my door next morning at 9:00. The parcel was carefully packed with custom scotch and airbags to prevent any type of damage. Price wise, most of the products were at a discounted price, really great value for money!
17 February 2026
Parfait ………
19 February 2026
Great experiences!
I was extremely happy with the experiences. It was delivered on the same day with all tracked details and great care. Thank you JoyBuy!
15 February 2026
IMPOSSIBLE DE FAIRE FIXER UNE VIS.
11 February 2026
Reply from Joybuy
Bonjour Carole,
Merci d'avoir contacté notre service concernant votre commande. Nous comprenons combien cela peut être frustrant lorsqu'un article ne fonctionne pas comme prévu.
Pour vous aider à résoudre cela rapidement, veuillez nous écrire directement à support@joybuy.com en indiquant votre numéro de commande et les détails pertinents. Nous travaillerons personnellement avec vous pour trouver la meilleure solution. Vous pouvez également soumettre une demande après-vente via l'application Joybuy si cela vous convient mieux.
Nous avons également transmis vos commentaires à notre équipe produit afin de continuer à améliorer nos contrôles qualité.
Merci de nous donner l'occasion de vous aider.
Cordialement,
Claire
Joybuy Support Team 🌟
Goooooddd!!!!!!
5 February 2026
AAA+ would order again
Easy order. Item had good pricing and was delivered next day. AAA+
4 February 2026
Great price and super fast delivery…
Great price and super fast delivery with a functional product, all what i can ask for
3 February 2026
Une superbe application on y trouve de…
Une superbe application on y trouve de tout et la livraison est super rapide, tout arrive très bien emballé.
4 December 2025
All good
All the products were well wrapped and intact -- which is rare in France--, so I am very glad to see that because there were a bottle of soy sauce and a bottle of oyster sauce. The delivery was fast and the delivery guy knocked on my door after I missed his calls which is also rare and should be complimented. Thanks for bringing the Chinese standards to France, et c'est top!
31 January 2026
Excellent
I love the product and the delivery was smooth, the delivery man brought it all the way up to my house, he was very nice
27 January 2026
Fast and efficient
Orders through Joybuy was easy and delivery was fast, only took one day. I managed to find most of what I want, primarily Asian food and sauces.
26 January 2026
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