I am extremely satisfied with my purchase on JoyBuggy. I bought "The Last Campfire" at a fantastic discount. The process was smooth, and I received my Steam activation key instantly on the confirmatio... See more
Company replied
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Ordered 2 Monster Hunter Wilds keys. One of the keys couldn't be activated in steam in a country where the website said it could be. Tried contacting support through email twice but zero reply so f... See more
Company replied
The first time I shopped here there was a minor problem with the site in Firefox. I used the little chat support window and was instantly put in contact with the web dev, which was surprising. I've... See more
(Updated) Tried ordering Shadow of the Erdtree. Payment was taken, confirmation and invoice received, but game hasn't appeared in my account. Have tried emailing support twice, but no response. Pr... See more
Company replied
Company details
About JoyBuggy
Written by the company
🎮 Welcome to the Gaming Revolution with JoyBuggy 🚀
Welcome to JoyBuggy.com, the digital playground brought to you by JoyBuggy ApS.
Step into a world brimming with adventure and excitement. We offer an expansive library of PC games, ensuring there's something for every gamer's taste.
🕹️ Instant Delivery: Why wait when you can play? Get instant access to your games, no waiting required.
💸 Transparent Pricing: We believe in honesty and transparency. What you see is what you get - no hidden fees, prices, or subscriptions.
🇩🇰 Local Danish Webshop: We're proudly rooted in Denmark, offering a local touch to the global gaming community.
📞 Customer Support: Our dedicated Danish support team is always ready to assist you, making your gaming journey smooth and enjoyable.
🎉 We're thrilled to invite you to our brand new JoyBuggy universe, launching in March 2021. Get ready for a gaming experience that's out of this world!
JoyBuggy - We're not just a store, we're your trusted partner in the digital gaming world.
Join us and experience the JoyBuggy difference today! 🌟
Contact info
Nupark 51, 7500, Holstebro, Denmark
- support@joybuggy.com
- joybuggy.com
4.0
Great
649 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Preordered Cities: Skylines II, and I am satisfied.
No problems, the key was sent a day before, so I could preload the game.
24 October 2023
Unprompted review
I preordered Lords of the fallen and I…
I preordered Lords of the fallen and I did not got preorder bonuses. I contacted them via live chat and got them in under 10 minutes. Thanks! Reccomented :)
13 October 2023
Unprompted review
They don't give you a product key or…
They don't give you a product key or don't redeem your game with Steam! It's just scam.
Update: they have solved it quite fast. So thumbs up.
6 October 2023
Unprompted review
Reply from JoyBuggy
Hey Kurtulus
Update :
Thanks for the update, we hope it's worth more then the 1 star 😉
Old :
Seems we had a bit of a rogue NPC moment with your order. No worries, your game's waiting for you on the My Games page at [www.JoyBuggy.com/keys]
We apologize for any speed bumps on your gaming highway. Remember, anytime you're in a tight spot or just want to swap some cool game tales, we're here, controller in hand, ready to assist.
Happy gaming, and may you always land those epic loot drops!
Martin - Your Gaming Ally at JoyBuggy 🎮
Smooth purchase
Really straightforward and there's no extra service fees paying with credit card. Game codes directly from the publishers which is awesome. Highly recommend!
27 September 2023
Unprompted review
I want to send a massive THANK YOU!
25 September 2023
Unprompted review
Reply from JoyBuggy
Hey there!
🌟 WOW, a 5-star raid victory! 🌟 Massive shoutout to you for dropping that awesome feedback. Your support means the world to us, and it fuels our quest to keep delivering epic gaming experiences. Here's to many more adventures together! 🎮
Keep on gaming and always roll natural 20s,
Martin
Was hesitant about using this website
Was hesitant about using this website, but it worked seamless. The only complaint I have about the site is trying to use the search bar at the top, for some reason I couldn't search No Man's Sky. I had to find it by going through searching the game developers company name. So far so good. Thanks.
22 September 2023
Unprompted review
Reply from JoyBuggy
Hi there!
Firstly, thanks a ton for dropping us that stellar 5-star review! It's feedback like yours that helps us keep our engines fired up and running smoothly.
Regarding the hiccup with the search bar – that's puzzling. We just ran a quick test and "No Man's Sky" appeared as expected. It's possible there might have been a transient issue or something specific to your browsing session. We'd really appreciate it if you could get in touch directly with us about this. Your insights could be the key to ensuring a smoother voyage for other fellow gamers.
Once again, thanks for trusting us and for bringing this to our attention. Safe travels across the gaming universe!
Best,
Martin 🎮🌌
Reply from JoyBuggy
Hey there!
Awesome to hear your quest for games was glitch-free! 🎮 If you ever need a co-op buddy or have any game-related queries, hit us up. Game on!
Cheers,
Martin
Simple and efficient + good customer support
Simple purchase with efficient redeem on steam.
Good customer support through chat, responds immediately - I asked about how the purchase/redeem process worked.
1 September 2023
Unprompted review
Reply from JoyBuggy
Hey there, Gamer! 🎮
Huge thanks for dropping us that 5-star rating and the stellar review! We're beyond thrilled to hear you found our Steam redeem process a breeze and our chat support up to snuff. 😎👌
Your kind words are like getting that legendary drop after hours of grinding—totally worth it! And hey, if you've got more questions or just want to chat about the next big game release, we're all ears. Hit us up anytime! 🎧🎤
Wishing you countless crits and epic wins in all your gaming adventures. 🌟🎉
Power up,
Martin - Your Support Carry 🛡️🎮
Helped me when i didnt get the code!
At first i thought this website was a scam as i dint get my code. The payment had already went through and i still didn't get my game. I contacted customer support and they helped me all the way through it. They understood what had gone on and gave me a code.
I couldn't be more happy with the support.
24 August 2023
Unprompted review
ISSUE FIXED - provide your id if you want access to the key...
such disgussting behaviour from such websites where you buy the game and after they take the funds out of your bank they just block your access to the game and then you have to provide you identification just to access the game...
and now i have to contact support been waiting since the past 15 mins and most likely the whole day because of the time zones now till i can access the game easily 5 days will be wasted since today is a weekend...
Edit: after 30 mins of waiting the support eventually did unlock the games without me having to provide any details or an id its still annoying since i dont know why even lock the games in the first place if you are just going to unlock it after contacting support and make me wait 30 mins the support said that i bought 10 games and that was a unusual ammount and then unlocked the games..
Edit: i am not going to lie the second i saw i couldn't access the games i became angry and thought that i will have to provide my id which got leaked in the past from another website and i just stopped doing it but in the end i am reciving fast responses from the support and the games did indeed get unlocked after the support reached back to me, will buy again definitly appologies for just getting mad and assuming you are just like other websites.
19 August 2023
Unprompted review
Reply from JoyBuggy
Hey there,
First off, massive GG for reaching out. It’s like finding a hidden item in an RPG – super valuable and helps us level up!
So, respawn timer on our support was longer than we’d like. 30 minutes? That’s almost like waiting for a late teammate in a raid. Our bad! Usually, we're more of a "speed-run" support kind of crew.
About that ID thing? Nah, we don’t roll like that. Think of it as an in-game security check. When we see someone looting – I mean, buying – in bulk, especially new players, we like to do a quick party chat. But seeing you in the waiting room, we thought, "Hey, let's just unlock this level for them!"
Caught your message in-game (well, on Trustpilot), and I’m stoked you’re part of our guild now. If ever you need a co-op partner, or just wanna chat about Easter eggs and lore, slide into our DMs.
Hope those 10 games are like epic loot drops for you. And if you ever fancy a raid or just want to trade gaming tales, you know where to find us.
Keep on gaming, and may your frame rates be high and your in-game enemies forever noobish!
Cheers,
Martin - The Guild Master 🎮
Very nice!
Good prices, easy to redeem and good layout to find everything.
17 August 2023
Unprompted review
Everything perfect & one of the BEST
Everything perfect, better than most websites, nothing to complain about.
Thank you!
PS: AWESOME SUPPORT
9 August 2023
Unprompted review
Extremely great experience
Extremely great experience. The service is extremely fast and competent. I am more than happy.
29 July 2023
Unprompted review
Reply from JoyBuggy
Hi Tony
Thanks for your review.
As we are approved reseller of Ubisoft, we have to enforce the Direct entitlement system witch will be seen more and more when you shop with approved resellers.
Feel free to contact us if their is anything we can help with ☺️
Again thanks for your review.
I cant tell you how great this is!
Hi i would just like to tell you that this was the greatest purchase site and i think Im gonna buy from you again someday very good! First i thought i got scammed but i checked my email and there it was! Thank you so much JoyBuggy! ps. I bought Pirate warriors 4!!!!
25 July 2023
Unprompted review
It was smooth as sail!
25 July 2023
Unprompted review
JoyBuggy review
the buying process was fast, i haven't had my credit card stolen yet, my only issue was the fact that i needed to log into my ubisoft account to claim my game
24 July 2023
Unprompted review
Reply from JoyBuggy
Hi Tuna,
Thanks for your review, we really appreciate your taking the time to write it.
We might just have a question. Do you expect your card to get stolen ? 🤔
In terms of the Ubisoft part, it’s nothing we can do about, this is set as a rule by Ubisoft in order to be approved reseller. So we can’t really do anything about that 😔 On the plus side, you get the game instant into your account without using keys.
Feel free to contact us, if there’s anything.
Hope we can get an upgrade to 5 ⭐️ soon 🤞🏻
Have a great evening
First site I've used where the…
First site I've used where the recommended items before after adding something to the cart are actually related. Everything is fairly priced on the site and this is probably the only 'key' site I've used with no card payment charge. After purchasing my items were instantly accessible and all keys were valid, which is a huge step above other sites I've personally used. Overall pretty great and will most likely use again!
20 July 2023
Unprompted review
Great and fast.
I didn't receive 1 game at first that I bought, but it was quickly resolved and got it like I was supposed to.
10 July 2023
Unprompted review
Quick help and short waiting time
Quick help and short waiting time, Good Job
2 July 2023
Unprompted review
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