Joolca…. You are so helpful & fantastic at replying, I had a problem with my battery piece & they replaced it no hassles and have followed up with me to ensure I’m happy, incredible service, 10/10!!!
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When I contacted about product issues they were quick to resolve the issues free of charge and went the extra mile to check that everything was sorted.
We purchased a Joolca GottaGo toilet, and have since added a second cartridge for the unit. Love the comfort/height, and the convenience of emptying. I cannot speak highly enough for the p... See more
The support and speed of it was just wonderful, although it was high camping season and no doubt may requests there was no waiting for a reply. Replacements parts were on there way immediately althou... See more
Company details
Written by the company
Welcome to the Great(er) Outdoors. The outdoors is incredible. But there are things that get in the way of making the most of it. The cold shower. The lack of a toilet. The missing privacy. The gear that's too complicated to bother setting up. These are the things that cut trips short, limit where you can go, and stop you from bringing the people you love along. Joolca exists to solve them. We design gear that lets you go further, stay longer, and actually enjoy every moment out there. That's what we mean by The Great(er) Outdoors.
Contact info
Australia
- joolca.co.nz
4.7
Excellent
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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my bad and the support sorted it promptly :D
I made mistakes with the connections and the support service was quick and super helpful.
28 January 2025
Unprompted review
Joolca GottaGo toilet purchase experience;
We purchased a Joolca GottaGo toilet, and have since added a second cartridge for the unit.
Love the comfort/height, and the convenience of emptying.
I cannot speak highly enough for the personalised, prompt responses to our queries, and particularly their support when a minor item needed a simple repair. Much appreciated.
Highly recommended. We will certainly be choosing Joolca over other brands, for any future camping related purchases.
All items received promptly upon placing orders, and all were packaged well.
21 January 2025
Unprompted review
Bestest experience ever
Thinking it was going to be a issue turned out to be the best experience I have ever experienced with a company. Quick to respond and even quicker to sort it out. So thank you team. Highly recommend Joolca!!!
19 December 2024
Unprompted review
great product and awesome product support
we bought a nomad hot water system, works great and super easy to set up and operate. we had an issue with pump and contacted Joolca and with a couple of days we had a pump delivered under warranty.
this is how all companies should operate!!!
Great work Joolca team
22 November 2024
Unprompted review
Great service replaced part straight…
Great service replaced part straight away and system is up and running mint
7 October 2024
Unprompted review
excellent communication and quick…
excellent communication and quick responses
Plus enjoyed the humorous email exchange :)
10 September 2024
Unprompted review
Joolce GottaGo problem solved
We had a very minor issue with our new GottaGo toilet, Joolca couldn’t have been more helpful, super quick to respond and friendly. Great customer service and gives us confidence they stand behind there products.
2 September 2024
Unprompted review
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