I'd like to say a huge thank you to the staff at Scunthorpe Jolleys who helped me when my great granddaughter had a massive tantrum in store and could not be consoled despite everyone's efforts! The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lovely shop and staff. They have a range of goods to choose from. Just got my dog a new bed and she absolutely loves it 😍 the only downside is no longer having animals or fish like the other competit... See more
Jollyes is my pet store of choice and the service is usually good and the staff are always friendly. However, many times have I had to ask to have the water bowl at the entrance to be replenished be... See more
I love this shop lots of different toys, clothing for my dog. Value for money. The colleagues are all animal lovers and make a fuss of my dog when we come in. The jollies dog groomers are AMAZING too... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Doncaster Road 2, DN15 8GR, Scunthorpe, England, United Kingdom
- 01724514550
4.8
Excellent
706 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality and always good variety
Great quality and always good variety. The prices could be better.
11 November 2025
Jollyes is just an easy plwell done Jollyes ace to shop, helpful and knowledgeable staff, also the club side gives you good discounts as well.
Jollyes is just an easy
1 November 2025
The shop is set out lovely the staff…
The shop is set out lovely the staff are so polite and helpful. I love how they are collecting food to help small local dog rescues. The range of products stocked is great . My dogs love a visit to our local scunthorpe store.
29 October 2025
Friendly staff
24 October 2025
I love this shop lots of different…
I love this shop lots of different toys, clothing for my dog. Value for money. The colleagues are all animal lovers and make a fuss of my dog when we come in. The jollies dog groomers are AMAZING too so good with my dog she loves going and always smells wonderful and looks gorgeous after. Would definitely recommend them
18 October 2025
I have found you now supply Lillie…
I have found you now supply Lillie Kitchen and bakers biscuits so I am a happy bunny now I have no need to shop around
17 October 2025
The offer of help goes a long way
You had what I needed but staff were less than helpful. Ordinarily I have always been asked if I needed some help but on the one time I actually did till staff just watched me struggle.
11 October 2025
Helpful polite staff
7 October 2025
Good value
There are some good prices and deals for members, friendly and knowledgeable staff
21 September 2025
Polite you don't feel rushed just a…
Polite you don't feel rushed just a nice experience when shopping.
20 September 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.