I've purchased items for click and collect online and in store. It's always a seamless experience! Absolutely lovely staff and good prices
Company replied
Location
Switch locationJollyes Petfood Store, Unit 9B, West One Retail Park, M501ZD Eccles, GB
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See what reviewers are saying
I'm a regular at Jolleys and love it there! It's like a toy shop for pet lovers. The staff give you time, are very passionate and they absolutely deserve a good review. I'm in there every other da... See more
Store close to work. Doesn't seem to stock Royal Canine urinary care any more so was a little disappointed. Usually a pleasant experience spoiled on this occasion by teenagers running round the store... See more
We took our seven month old puppy to get fitted with a harness. The young lady who served us (sorry I didn’t get her name) was amazing, so patient and lovely with Beryl who is a big strong girl at a... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Unit 9B, West One Retail Park, M501ZD, Eccles, United Kingdom
- 0161 707 5256
4.7
Excellent
863 reviews
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Great store
I've purchased items for click and collect online and in store. It's always a seamless experience! Absolutely lovely staff and good prices
23 April 2026
Reply from Jollyes The Pet People - Eccles
We're happy to hear that your online and in-store click and collect purchases have been seamless! We appreciate your kind words regarding our staff and prices; thank you for your positive feedback.
Fabulous
Absolute pleasure dealing with Owen
And another young lady. I didn’t get her name. However they are both a credit to this store.
Thank you both so much
27 March 2026
Unprompted review
Reply from Jollyes The Pet People - Eccles
We appreciate you taking the time to share your positive experience. We're so glad to hear that you were pleased with the service you received. Thank you for your kind words.
Always happy to shop here, never had any negativity.
Staff always happy to help even when you can see theyre busy.
I even had a coupon for £2 off that I couldnt access but the guy that served me found it & used it.
23 February 2026
Great customer service generally
Great customer service generally, depending on staff member. Loads of offer but very expensive and when compatibility it is expensive
6 February 2026
Reply from Jollyes The Pet People - Eccles
We appreciate your feedback. We're always aiming to provide excellent support and value, and we'll review our pricing and service consistency. Thank you.
Very helpful staff
Very helpful staff. Preferred the pick and mix section. The pre packed biscuits are OK but I can no longer get their peanut butter ones..
3 February 2026
Happy and helpful staff.
6 February 2026
Found everything we needed
Having just recently taking on a new puppy since our last dog died. This was our second visit to our local jollyes to purchase puppy raw food. Once again found everything we needed at either the same price or cheaper. Anything you can't find, just ask the helpful staff. Yes we will be returning.
26 January 2026
Value for money on top brands helpful…
Value for money on top brands helpful and pleasant staff salford branch
8 January 2026
Very nice people
When I asked about dogs food they looked it up if they sold it are where going to it was called Marley bone dog food
11 January 2026
Excellent customer service
9 January 2026
Great store
Staff always helpful and the store carries some great products. My dog knows when we’re going and heads straight to the door.
30 December 2025
Found what I required,good selection of…
Found what I required,good selection of dog treats.Staff are always pleasant.
29 December 2025
Very good service and the staff are…
Very good service and the staff are brilliant and knowledgeable
30 December 2025
This shop provides great value with…
This shop provides great value with excellent products our dog loves the frozen meats.
26 December 2025
Someone used my email to purches goods
23 December 2025
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