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Jollyes The Pet People - Congleton Reviews 

1,178
•
TrustScore 5 out of 5

4.9

Pet Store
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Congleton Retail Park, Barn Road, CW12 1LJ Congleton, GB

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01260 290871

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See what reviewers are saying

Rated 5 out of 5 stars

Would have given more stars if it was possible. Our daughter's very elderly Bulgarian rescue recently became very ill. We took her to our vet who prescribed three different types of tablets for her bu... See more

Rated 5 out of 5 stars

We got our first puppy, whenever we went in there was a woman named Leah who has and is very helpful when we were confused with things like food. We were a bit worried as some dogs can be funny with... See more

Rated 5 out of 5 stars

Andy went above and beyond tonight to find me a water feeder for my chickens in an emergency mission !!!! An absolute credit to your company !! There were non on the shelf but according to stock there... See more

Rated 5 out of 5 stars

Always greeted by friendly staff who have good product knowledge and are happy to help and chat. Especially Donna, who always recognises customers and pets names. She is extremely bubbly and frie... See more

Company details

  1. Pet Store
  2. also in
  3. Pet Groomer
  4. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.

Contact info

  • Congleton Retail Park, Barn Road, CW12 1LJ, Congleton, United Kingdom

  • 01260 290871

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,178)

6,282 reviews in the last 12 months

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Rated 5 out of 5 stars

Jolleys the Congleton Branch

JolleysThe Congleton, Cheshire branch. I will always go to this branch as the staff are fantastic. Very helpful in all areas . The shop it's self is kept clean and tidy and has a good range of items and this branch is always constant with always having excellent staff which is lovely and I would not go anywhere else. We are lucky to have such a fantastic pet shop and I can't give a Date of Experience because it is every time I go.

11 December 2025
Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent.
The Lifestyles wet food tray lids have change, not for the better, sadly
Lifestyles wet food salmon do not have a sleeve anymore, this is confusing when I feed 2 dogs 2 different flavours. I have to write on one, so I know which is which.

30 November 2025

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