Knowing and helping people with different tasks, companionship, or transportation is flexible and work at your own pace. The company won with the job being flexible for others, so they can care for th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health. Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
78 SW, 7th Street, 33130, Miami, United States
Replied to 18% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was rewarding to be able to assist others who truly need the assistance.

Reply from Papa
The company provides an opportunity to own your time and work when you can. The program is easy and clear.

Reply from Papa

Reply from Papa
The ability to help people in need and make some money

Reply from Papa
Very great experience. Look forward to more jobs in the future to come

Reply from Papa
I do not like chatbot. I would much rather speak to a human being. I do not like all the confusion on setting up stripe to get paid.

Reply from Papa
The member I was working with was great. The travel time was a bit excessive. I just wish I got paid travel time going and going home. It was pretty expensive covering gas and tolls before picking them up and after dropping them off.

Reply from Papa
Overall, great gig job. There are customers who will be rude and treat you like a slave.

Reply from Papa
My papa pal match was incredible she was great to be around and I enjoyed her so much !

Reply from Papa
Papa is easy to use with plenty of resources for help. Chat help was quick and answered my questions.

Reply from Papa
It's nice to help others and they seem vwey happy to have our help as well. Meaningful job. 👍

Reply from Papa
My first job was very pleasant and they was friendly. I enjoyed the ride and conversation.

Reply from Papa
My 3 visits were canceled in RI because not enough Papa Pals in my area and also they were supposed to be here today to do my lighthouse keeping but again they canceled at the last minute without my permission so they don't even try to full fill their visits in Rhode Island anymore now after I year I feel like firing them permanently because they don't work in Rhode Island now.
It works. Be patient. Reach out to tech support if you need to, they'll make sure to get the app working for you. The member I visited today seemed really lovely, it was actually awesome to talk with her, the chores didn't feel like chores because it was a nice family, glad to help them.

Reply from Papa
Papa is a great program for people in need, they offer, rides to doctor appointments, cleaning, and rides to run errands plus companionship . They also offer help with pet help, tech help, child care and yard work. It all depends on what your needs are.

Reply from Papa
My first day visit with my members were welcoming and the communication was great. This is a good way of how to meet and interact with people on a daily basis.

Reply from Papa
Wonderful app. Great way to be of service to Seniors in their time of need. Many just want companionship and some need a little helping hand. The only heads up I would give is come prepared for anything. Make sure you bring at minimum gloves with you when you see a task that says cleaning. You don't know all the task details until you get to the location. Otherwise, even with a surprise here and there, I enjoy it. I am unemployed at this time, and I have found myself to enjoy my time while I am on a shift.

Reply from Papa
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.