The medicine has not affected me as of yet, but am hopeful it will, soon. Communication has been great. Shipping took some time, but glad it came as quickly as it did. Some concerns with quality as it... See more
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Email updates, access to articles and information I gave 4 stars because I would like to see more communication with a clinician. The check-ins are static and very limited.
Company replied
Finally, a company that makes it affordable to continue my weight loss journey! I'd plateaued with my weight loss so I decided I truly needed help. Levity has been that help. I'm 3+ weeks into treatme... See more
Company replied
Hi haven't placed an order yet ans ive had an awful experience with another provider who will not refund or respond to emails as my meds have run out and no video call available for three weeks. Anyw... See more
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Company details
About Levity
Written by the company
Lose weight and keep it off.
Levity is an evidence-based, online weight loss management service.
We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.
In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)
In stock in the UK: Mounjaro and WeGovy.
Together, we're here to help you achieve your weight loss goals.
________________________________________
How the Levity program works
1. Take our online consultation. Based on your answers, we'll recommend you the right medication.
2. Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability.
3. We review and issue your prescription. It's all included in the cost of our program.
4.
Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey.
________________________________________
Contact Information
🇬🇧 - Email / +44 20 7046 0307
🇺🇸 - Email / +1 (855) 644-0928
Contact info
United States
- joinlevity.com
4.1
Great
2K reviews
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Reply from Levity
Hello Rocky,
Thank you for taking the time to provide feedback on your experience. We're glad to know it was great for you!
If you ever need any additional support, don't hesitate to contact us. We're here to help!
Kind regards,
Levity Support Team
i’ve been on this journey with this…
i’ve been on this journey with this company for a little over a month and lost 16 pounds. i eat less and exercise and i’ve had no side effects. and this place is great about giving extra meds on your purchase incase they are a little behind for you next dose . i give a five star
4 March 2025
Unprompted review
Reply from Levity
Hello Hope,
Thank you for taking the time to provide that wonderful feedback on your experience. We’re thrilled to hear about your 16-pound weight loss in just over a month. That’s an incredible milestone! It's great that you're seeing results, feeling good, and that our team was helpful in keeping your treatment on track.
If you ever need anything else, please don’t hesitate to contact us.
Kind regards,
Levity Support Team
I needed my medication week early…
I needed my medication week early since I was going out of town. It didn’t come as early I expected. I followed everything that was explained so, when I called the person helping me did everything he could on his end and my medication was overnighted by Strive. I also did call them.
7 April 2025
Unprompted review
Reply from Levity
Hello Teri,
Thank you for sharing your experience and for taking the time to leave a review! We're glad to hear our team and Strive were able to get your medication to you in time. We appreciate your patience.
For any further assistance, feel free to contact our customer support team at care@joinlevity.com or use the chat option on our Levity app for immediate response. We're here to help!
Kind regards,
Levity Support Team
Reply from Levity
Hello Deborah,
Thank you for taking the time to provide that feedback on your experience. We're so glad to know you've had a smooth experience with check-ins and timely deliveries.
If you ever need anything else, please don’t hesitate to contact us.
Kind regards,
Levity Support Team
They're actually easy to work with…
They're actually easy to work with great experience. Medicine is overnighted once it's approved, and it has really helped my weight loss journey.
16 April 2025
Unprompted review
Reply from Levity
Hello Denise,
Thank you for taking the time to share your feedback! We're glad to hear that the process has been smooth and that your treatment has been helpful on your weight loss journey.
We’re here to support you and appreciate your kind words!
Kind regards,
Levity Support Team
Excellent communication
Excellent communication, product education and prompt shipping.
25 March 2025
Unprompted review
Reply from Levity
Hello Ginger,
Thank you for taking the time to provide that thoughtful feedback! We're glad to hear you've been pleased with our services. Your support means a lot to us!
If you ever need anything, please don’t hesitate to reach out.
Kind regards,
Levity Support Team
So far eveything is good
So far eveything is good , I also needed to pause then they let me startt back
14 April 2025
Unprompted review
Reply from Levity
Hello Bridget,
Thank you for taking the time to provide feedback on your experience. We're glad to know things are going well and that pausing and restarting your treatment was handled smoothly.
If you ever need anything, please don’t hesitate to reach out.
Kind regards,
Levity Support Team
Excellent
Honestly, I am so pleased with Levity. The process is smooth and just the right amount of medical oversight. The medication and supplies are well packaged to my home direct from the pharmacy. I am very happy that I found Levity. There are no hidden fees which I greatly appreciate.
15 April 2025
Unprompted review
Reply from Levity
Hello Sara,
Thank you for taking the time to provide that wonderful feedback on your experience. We're so glad to know that you've found the process smooth and the level of care just right. It's great that the packaging, transparency, and overall support have met your expectations.
If you ever need anything, please don’t hesitate to reach out.
Kind regards,
Levity Support Team
Reply from Levity
Hello Jessica,
Thank you for taking the time to provide feedback on your experience. We're very happy to know that you found our service easy to use and that the shipping met your expectations!
If you ever need anything, please don’t hesitate to reach out.
Kind regards,
Levity Support Team
Was charged on 4/3 today is 4/15 still no medicine
I got an email saying my RX was approved on 4/3, and that it was dispatched on 4/4. Never got meds I’m a week past due. Now I got an email Sunday saying it’s been approved again. No email ever saying that first one canceled, then yesterday saying my RX was approved. My meds updated on site but I’ve gotten very little explanation. I’ve learned more reading the FB page than I’ve read in my acct or via email. Yall took my payment without delay and I understand things happen but the lack of heads up and advance notice leaving me wondering. I emailed you guys and was told my prescription needed to be replaced. Today is 4/15 but card again was charged on 4/3. Still no meds and I am 2 days past my shot day. I was told in stay in my system for up to 2 weeks. And that I still have to wait another 5-7 days. If I do not recieve my meds by this week. I will definitely be going with Mochi or Fridays I heard great things about them as well. This is impacted and all I’ve been offered for my inconvenience in the matter is a $20 credit. Ridiculous customer service is no longer with these companies they take our money and let us have to figure it out. I need a rush on my medicine as it was not my fault this happened on the first place.
2 April 2025
Unprompted review
Reply from Levity
Hello Lazelle,
Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services.
We understand how important it is to have clarity and consistency with your treatment and communications. For help reviewing your account and ensuring your prescription is on track, please our customer support team at care@joinlevity.com or use the chat box on our website for immediate response. We're here to help!
Kind regards,
Levity Support Team
The product is very effective
The product is effective and reasonably priced. If you ever have any issues, a quick email is all it takes and customer service responds very promptly.
My only issue has been with the shipper, FedEx, who doesn't seem to realize/care that the product must be refrigerated and if there is a delay, the product arrives warm. So far, I have not noticed any lessening of efficacy, but it's still a detail that any reasonably decent shipper ought to pay attention to.
8 April 2025
Unprompted review
Reply from Levity
Hello,
Thank you for sharing your feedback and for the kind words about your experience with Levity. We're so glad to hear the treatment has been effective and that you’ve felt supported by our team. We continue to work closely with our shipping partners to support timely deliveries and maintain product quality throughout transit.
For any further assistance, feel free to contact our customer support team at care@joinlevity.com or use the chat option on our Levity app for immediate response. We're here to help!
Kind regards,
Levity Support Team
Levity has been great to work with
Levity has been great to work with. My product has been easy to manage. The shipping has been on time for the 2 months I have been with the company. The instructions and information has been very easy to understand.
15 April 2025
Unprompted review
Reply from Levity
Hello Angela,
Thank you for taking the time to provide feedback on your experience. We're so glad that your treatment has been easy to manage and that everything has been clear and timely. It's great to know your first two months with Levity went smoothly.
If you ever need anything, please don’t hesitate to reach out.
Kind regards,
Levity Support Team
Everything is working great
Everything is working great. Going into week seven and I have lost 15 pounds.
15 April 2025
Unprompted review
Reply from Levity
Hello Dana,
Thank you for taking the time to provide feedback on your experience. Congratulations on your 15-pound weight loss in just seven weeks. That’s a fantastic achievement! We're so glad to hear everything is going well on your journey.
If you ever need anything, please don’t hesitate to reach out.
Kind regards,
Levity Support Team
Recent delays lack notice
I got an email saying my RX was approved on 4/3, and that it was dispatched on 4/4. Never got meds I’m a week past due. Now I got an email Sunday saying it’s been approved again. No email ever saying that first one canceled, then yesterday saying my RX was approved. My meds updated on site but I’ve gotten very little explanation. I’ve learned more reading the FB page than I’ve read in my acct or via email. Yall took my payment without delay and I understand things happen but the lack of heads up and advance notice leaving me scrambling to a FB page to ask other strangers why they think my meds never showed isn’t awesome. I’ve been otherwise happy with you guys but the fact that I paid weeks ago and I still have no idea what day this week my meds may show is disappointing. I am excited to try new B vitamin version, just hope my side effects aren’t too rough because I’m a week late.
15 April 2025
Unprompted review
Reply from Levity
Hi Melynda,
Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services.
We’ve reached out to you via email regarding your concerns. Please check your inbox and spam/junk folders when you have a moment.
For any further assistance, feel free to contact our customer support team at care@joinlevity.com or use the chat box on our website for immediate response. We're here to help!
Kind regards,
Levity Support Team
This is a diet that works
The combination of diet, exercise and Semaglutide is working great.
14 April 2025
Unprompted review
Reply from Levity
Hello Scott,
Thank you for taking the time to provide feedback on your experience. We're glad to know everything has been working well for you. If you ever need anything, please don’t hesitate to reach out.
Kind regards,
Levity Support Team
The service itself is great
The service itself is great. The results from the medication, not so much. On the bright side I've had 0 side effects. However, 3 months in and I haven't lost a single pound.
13 April 2025
Unprompted review
Reply from Levity
Hello RJ,
Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services.
We're glad to hear that you've had no side effects, but we understand your concern about not seeing weight loss results yet. Everyone’s journey with semaglutide can be different, and factors such as diet, exercise, and individual metabolism can all impact the results. For more personalized guidance, our customer support team would be happy to assist you in reviewing your progress and offering any further suggestions.
Feel free to contact our customer support team at care@joinlevity.com or use the chat box on our website for immediate response. We're here to help!
Kind regards,
Levity Support Team
Easy to deal with.
14 April 2025
Unprompted review
Reply from Levity
Hello Amy,
Thank you for taking the time to provide feedback on your experience. We're glad to hear that you've found us easy to work with. Making the process smooth and straightforward is always a priority for us.
If you ever need anything, please don’t hesitate to reach out.
Kind regards,
Levity Support Team
This has given me life back
This has given me life back. My clothes are getting loose and I have more energy!
14 April 2025
Unprompted review
Reply from Levity
Hello Geri,
Thank you for taking the time to provide feedback on your experience. We're so happy to know that you're feeling more energized, noticing real changes and seeing progress. We're rooting for you!
If you ever need anything, please don’t hesitate to reach out.
Kind regards,
Levity Support Team
I keep asking them to up my dose and…
I keep asking them to up my dose and they haven’t. They are super good at being on time with their orders. I have lost 14 pounds in 5 months which isn’t a crazy about but it’s something!
14 April 2025
Unprompted review
Reply from Levity
Hi Meagan,
Thank you for sharing your experience, and congratulations on your progress! Losing 14 pounds in 5 months is definitely something to be proud of.
We understand that you’re looking to adjust your dose, and we’re here to support you. We recommend reaching out to our customer support team to review your treatment plan and discuss the next steps with you. Sometimes, small adjustments can make a difference, and we want to make sure you're getting the support you need.
Feel free to contact us at care@joinlevity.com or use the live chat on our website. We're here for you!
Kind regards,
Levity Support Team
I have been with Levity for several…
I have been with Levity for several months! I can honestly say I haven’t lost much weight with them. I thought that I would keep trying it but after changing what I eat, etc it’s not working! Now this month when I ordered they said they have to change the compound and use it with B12 and glycerin! I’m not good with that I’m canceling and going with another provider
11 April 2025
Unprompted review
Reply from Levity
Hello Kassity,
Thank you for taking the time to provide feedback on your experience. Here at Levity, we value the feedback we receive. We take it seriously and are always looking for ways to improve our services.
We have reached out to you via email regarding your concerns. Please check your inbox (and junk folder just in case), and if you don't see our message, don’t hesitate to reach out to us directly.
For any further assistance, feel free to contact our customer support team at care@joinlevity.com or use the chat box on our website for immediate response. We're here to help!
Kind regards,
Levity Support Team
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