Banner for Levity

Levity Reviews 2,063

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers praise the company for its excellent customer service, highlighting quick and helpful responses, often going the extra mile with thoughtful gestures like free gifts. People frequently mention the fast delivery, with orders arriving promptly and often still frozen, along with the convenience of the subscription model and flexible delivery dates. Many users have seen consistent positive results with the product, experiencing minimal side effects and appreciating the careful dosing approach. However, some people were dissatisfied with the customer service, reporting ignored live chats, unhelpful responses, and a lack of communication regarding order status. A few other people also felt that the delivery service was problematic, with some experiencing significant delays, missing tracking information, or even not receiving their orders at all.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the product,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the top-notch and helpful... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the customer service, highlighting quick... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise quick delivery, with... See more

Order

Consumers have ambiguous experiences with ordering. While some reviewers report quick and easy ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The medicine has not affected me as of yet, but am hopeful it will, soon. Communication has been great. Shipping took some time, but glad it came as quickly as it did. Some concerns with quality as it... See more

Company replied

Rated 4 out of 5 stars

Email updates, access to articles and information I gave 4 stars because I would like to see more communication with a clinician. The check-ins are static and very limited.

Company replied

Rated 5 out of 5 stars

Finally, a company that makes it affordable to continue my weight loss journey! I'd plateaued with my weight loss so I decided I truly needed help. Levity has been that help. I'm 3+ weeks into treatme... See more

Company replied

Rated 5 out of 5 stars

Hi haven't placed an order yet ans ive had an awful experience with another provider who will not refund or respond to emails as my meds have run out and no video call available for three weeks. Anyw... See more

Company replied


Company details

  1. Online Pharmacy

About Levity

Written by the company

Lose weight and keep it off.

Levity is an evidence-based, online weight loss management service.

We offer GLP1-s weight loss injections for a monthly subscription, including clinical support and ongoing weight management guidance.

In stock in the US: Mounjaro, Ozempic, WeGovy and Compounded Semaglutide (from $225/month)

In stock in the UK: Mounjaro and WeGovy.

Together, we're here to help you achieve your weight loss goals.
________________________________________

How the Levity program works

1. Take our online consultation. Based on your answers, we'll recommend you the right medication.

2. Send us proof of your BMI. Upload a photo of yourself to allow our prescribers to assess your suitability.

3. We review and issue your prescription. It's all included in the cost of our program.

4. Get your medication and start treatment. Your full membership starts. We're here with all the ongoing support you’ll need on your weight loss journey.
________________________________________

Contact Information

🇬🇧 - Email / +44 20 7046 0307

🇺🇸 - Email / +1 (855) 644-0928


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Convenient

Convenient, efficient, fairly priced

15 April 2026
Unprompted review
Levity logo

Reply from Levity

Thank you for your kind review! We’re so happy to hear that you found our service convenient, efficient, and reasonably priced. We appreciate you choosing us and look forward to continuing to support you.

Rated 5 out of 5 stars

Easy

It was very easy. Very quick

8 April 2026
Unprompted review
Levity logo

Reply from Levity

Thank you so much for your kind feedback! We’re so glad to hear everything felt easy and quick—that’s exactly the experience we strive to provide. We truly appreciate you trusting us with your care, and we’re always here for you whenever you need support.

Rated 1 out of 5 stars

When I filled out the info it suggested…nothing it just asked questions

When I filled out the info it suggested that they would put me on GLP1, they did not they put me on Laritude 3mg! So after the 1st month I gained weight, requested they go up as I filled out my information! Got a notice they received my request! Than my next shipment came and the mg was the same! The amount was increased! The full 1ml of the needle now, still nothing I gained again! So again I said I need a higher dose, and again they said they got my message! Please note I was giving myself a shot everyday!
So next package comes everything is exactly the same! So I sent a message and was like hey I am not paying to gain weight, this isn’t working for me it is just causing headaches! Next letter I got was that’s the highest they can go, and I am canceled!
Sorry we stuck you with $179.00 worth of drugs that we knew wouldn’t work!!!!(Because I told you before you shipped)
SCAMMMMM, scammmmm

27 February 2026
Unprompted review
Levity logo

Reply from Levity

We’re very sorry for the frustration and inconvenience you experienced, and we truly appreciate you bringing this to our attention. Your feedback gives us the chance to review the situation carefully and make things right.

Our website recommends treatments based on the answers provided in the consultation, but ultimately, you always have the choice to decide what’s best for you. We’ve reviewed your case internally and have already addressed this issue with you via email.

Thank you again for sharing your experience—we genuinely value your feedback

Rated 1 out of 5 stars

Awful experience

Awful experience. I’ve been using levity for about a year now and had been on the maintenance dose for a very long time. It was working for me. But because of miscommunication and a misunderstanding they dropped me all the way back to the starter dose that doesn’t even work for me and then they canceled it and just kept messing up the ship time. I didn’t want it to be cancelled. So many issues so much back and forth with customer service. They gave me credit then took it away then gave it back I had to beg and plead for it. They would not put me back on my maintenance dose they didn’t care. And then don’t even get me started with the shipping experience that came after that. Usually when they send your medication out you get it the next day. So my medication was sent out on a Monday so I was supposed to get it on Tuesday… nope! I didn’t get it until FRIDAY !! Was supposed to get it on Thursday which was late enough but they made a failed delivery “attempt” so then I tried to pick it up from the warehouse myself in traffic in horrible weather for 45 minutes and when I got there it was just a bunch of fedex trucks I couldn’t even get my package which in turn made my boyfriend late for work causing a huge argument between him and I. It was awful the inconvenience that levity put on me it’s been the worst experience I’ve ever had with them. Now did they put a credit on my account for my next order yes but honestly it was such a bad experience that it would’ve been nice for them to say here your next order is on us because I genuinely considered canceling my membership from the awful experience that I had. Unless it’s made right I can’t recommend

14 January 2026
Unprompted review
Levity logo

Reply from Levity

Hello,

Thank you for sharing your feedback. We’re truly sorry to hear about the challenges you’ve faced. We understand your frustration, and we’ve already addressed the situation with you privately through email. If you have any further concerns or need additional assistance, please don’t hesitate to reach out—we’re here to help.

Rated 1 out of 5 stars

Poor customer service & supply control

My wife, has been ordering her medication for this company for almost a year was on 100 mg the continuation dose for months this month all of a sudden she ordered her medication. They were taking a long time to ship it so she emailed to check on it and they dropped her down to the starter dose all over again, which is less than a quarter of the product you usually receive in a month and this this amount does not work and all they did was offer a $20 credit and say that she had no choice but to continue on the starter dose terrible customer service

22 January 2026
Unprompted review
Levity logo

Reply from Levity

Hello!

We sincerely appreciate you bringing this matter to our attention.

We regret to learn of the complications concerning your medication order and the subsequent alteration in dosage. It is important to note that medications possess a temporal threshold beyond which a patient's tolerance may diminish if the medication is not administered consistently. Consequently, the clinical team may recommend initiating the treatment anew to ensure efficacy.

We have reached out to you via email regarding this issue and remain committed to providing you and your wife with continued support. Thank you for your valuable feedback!

Rated 4 out of 5 stars

I have been taking Levity for 4 months

I have been taking Levity for 4 months. I have not had any side effects at all. I have lost 30 lbs so far. I wish I could lose more. I will keep doing it every month. Im pleased...

17 January 2026
Unprompted review
Levity logo

Reply from Levity

Hello,

Thank you so much for sharing your experience! We’re thrilled to hear you’ve had such positive results and no side effects — losing 30 lbs is an amazing accomplishment 👏 Consistency really does make a difference, and we’re glad you’re feeling pleased with your progress. Wishing you continued success on your journey.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. It takes forever to hear back regarding important and time
Sensitive issues. You didn’t send a follow up dose of meds so I had to start over. And you double charged me and only gave me a fraction back of what is owed to me. Very unhappy.

22 December 2025
Unprompted review
Levity logo

Reply from Levity

Hello,

We’re sorry to hear about your recent experience and appreciate you bringing this to our attention. We apologize for the delay in our response. We’d love the chance to make things right and investigate this further for you. Unfortunately, we don’t have enough details in this review to be able to contact you directly. Please reach out to our customer care team, and we’d be happy to assist you with this matter.

Rated 5 out of 5 stars

It doesn't make me sick

It doesn't make me sick, and I don't feel sluggish, and the weight is slowly coming off instead of a drastic amount.

16 December 2025
Unprompted review
Levity logo

Reply from Levity

Thank you for sharing your experience! We’re glad to hear you’re feeling well, not experiencing sluggishness, and seeing steady, sustainable progress. Your feedback means a lot to us, and we appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Reliable and consistent results

I have seen consistent results on the Levity program. I have lost a significant amount of weight in the last 3 months (18 lbs), but it is slow and steady. My side effects are minimal and not bothersome at all, which is very important for remaining on the medication. I would highly recommend this program to anyone that wants to make a lifestyle change and commit to healthier habits!

3 December 2025
Unprompted review
Levity logo

Reply from Levity

Thank you so much for sharing your experience with us! We're thrilled to hear that you’ve achieved steady, meaningful progress over the past few months and that your side effects have been minimal. Consistency and comfort are key, and it’s wonderful to know the program is supporting you in both areas.

We truly appreciate your recommendation and are grateful to be part of your journey toward healthier habits. If you ever need anything or have questions along the way, we’re always here to help!

Rated 1 out of 5 stars

I use Levity recently

I use Levity recently. All I can say is for the entire six months I lost no weight whatsoever. I’ve taken some of glue tide before and it actually works. Levity has a new compound that they had to create that similar to some of glue tide in order to sell it due to a court process if you wanna throw hundreds of dollars away if not thousands by all means stay with Levity and you won’t lose weight.

21 November 2025
Unprompted review
Levity logo

Reply from Levity

We're really sorry to hear that you haven't seen the weight loss results you were hoping for. It is important to understand that we did not intend nor anticipate for the harsh effects of the FDA's decision regarding Semaglutide. The new Liraglutide is quite different from Semaglutide, as we explain on our website. Think of Liraglutide as a supportive tool that works best alongside healthy changes in your diet, exercise, and sleep habits over time. Remember, our wonderful health coaches and pharmacists are always here to offer advice and support you on your journey!

Rated 5 out of 5 stars

Website is very easy to navigate

Website is very easy to navigate, the communication is always great, and the prescription is affordable

17 November 2025
Unprompted review
Levity logo

Reply from Levity

Hello,

We're happy to hear that you found our website easy to use and that our communication met your needs. We appreciate you mentioning the affordable pricing!

Warm regards,
Levity

Rated 3 out of 5 stars

I’m not seeing any results

I’m not seeing any results

14 November 2025
Unprompted review
Levity logo

Reply from Levity

Thank you for sharing your feedback. We’re sorry to hear that you haven’t seen the results you were hoping for. Weight loss can vary from person to person, depending on factors like diet, exercise, and individual metabolism.

If you’d like, please contact us — we can connect you with our pharmacists or health coaches for guidance and support.

Rated 5 out of 5 stars

Just getting started with the program

Just getting started with the program. It's going great so far. No side affects. Im excited to see my progress as it goes along

5 November 2025
Unprompted review
Levity logo

Reply from Levity

Hello!

We're happy to hear that you're having a great start with the program and experiencing no side effects. We're just as excited to help you every step of the way! We appreciate you sharing!

Rated 2 out of 5 stars

Disappointed

I left a message that I did not see any change in my appetite or experience any weight loss. I requested any suggestions regarding moving forward with my weight loss journey and haven't heard anything back.

17 October 2025
Unprompted review
Levity logo

Reply from Levity

Hello!

Thank you so much for your wonderful review and feedback!

We're truly sorry to hear that you haven't seen the progress you were hoping for. Your frustration is completely understandable. There are many possible reasons for lack of weight loss, such as the expected time frame for changes, appetite fluctuations, lifestyle habits, and more.

We've sent you an email and are excited to chat about how we can help you make the most of your weight loss journey!

Rated 1 out of 5 stars

No weight loss

I am currently over a month in and have not experienced any weight loss. I would like to be optimistic but with no results it is hard to do so. I probably would not recommend this.

11 November 2025
Unprompted review
Levity logo

Reply from Levity

Hi!

Thank you so much for your feedback!

We're really sorry to hear that you're not experiencing the results you were hoping for! There are quite a few factors that can influence this, such as stress levels, diet, exercise habits, and lifestyle choices, among others.

We have a variety of resources at your disposal, including personal coaching sessions and pharmacists who would love to chat with you about how to maximize your treatment!

We've sent you an email and are excited to continue the conversation so we can help you achieve the progress you’re looking for!

Rated 1 out of 5 stars

The medicine doesn’t work like the…

The medicine doesn’t work like the first time I did the medicine. I’ve been on it over a month and only lost 3 lbs??? The first time I took the shot before they canceled my subscription I lost just under 20 lbs in the first month. Not happy with the product second time around.

9 November 2025
Unprompted review
Levity logo

Reply from Levity

Hello!

Thank you so much for your feedback!

We're really sorry to hear that you're not experiencing the results you were hoping for!

We want to let you know that due to unexpected changes in federal rules, we've had to cancel some medications we used to offer. This has caused some patients to look for other options. Each medication works differently, affecting how quickly you see results and how much weight you might lose. We understand this can be surprising, especially if you had good results with another medication, and we apologize for any trouble this has caused.

We have many resources available, like personal coaching sessions and pharmacists who can help you make the most of your treatment!

We've emailed you and look forward to continuing the conversation to help you reach your goals!

Rated 4 out of 5 stars

My overall experience is good

My overall experience is good. The concern that I do have is the price of the shots, I am not sure how much longer I will be able to afford the shots, but at least for now, I am able to get them.

3 November 2025
Unprompted review
Levity logo

Reply from Levity

Hello!

Thank you so much for your wonderful review! We're absolutely thrilled to know that you've been enjoying your experience with us! Our goal is to make your health journey as pleasant as possible!

If you have any questions about pricing or anything else, don’t hesitate to give us a call, shoot us an email, or reach out via chat. We're here to help!

Rated 5 out of 5 stars

Wow!

To start, even from before I was even shipped my medication, the customer service has been top notch. I am someone that has lots of questions and all of the emails I sent out with those questions were replied to with thorough responses 2-12 hours later.

Secondly, I went with the most affordable option they have, the compound Liraglutide. I was skeptical because there’s a lot more reviews on the semiglutide options and I was worried it wouldn’t be as effective. I’m someone that has always struggled with weight (and not for lack of trying) I started running last year but even before that I try to do some kind of at home work out at least a few times a week. After the first two weeks I was down 10lbs which amazed me since those two weeks started at a low dose as they gradually increase you in order to avoid side effects. I’m about to do my monthly weigh in and based on how my clothes are fitting I definitely lost more. I will say this, I was eating pretty unhealthy, relying on frozen meals and meals on the go so in addition to starting this medication, I used the recipes they sent me and created my own to do food prep every week in ordering to make sure that I’m getting the right nutrients and every meal… You’re gonna want to eat less and you’re gonna crave way less sugar and food in general… So it’s important if you don’t want your skin in your hair to take a beating that the small meals that you eat have a good balance.

I’ve basically had no side effects. Got a little nauseous one day when I increased my dose, but it didn’t last long. Overall, I’m ridiculously happy with the results so far, with the price and overall customer experience.

1 October 2025
Unprompted review
Levity logo

Reply from Levity

Wow, thank you so much for sharing such a thorough and thoughtful review! We’re thrilled to hear that your experience with our customer service was top-notch and that the compounded Liraglutide has been working well for you.

We’re so glad the process has been smooth and that you’re seeing such positive results. Your feedback truly means a lot, and we appreciate you taking the time to share it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look