I recently purchased a necklace online from Johnsons Jewellers and cannot fault the service. The item was despatched straight away and I was kept updated with emails, I also received two phone cal... See more
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Exceptional Service from Start to Finish 🌟 A huge thank you for the exceptional service and advice during our recent visit. We really appreciated the time, knowledge and genuine care shown fro... See more
Company replied
I ordered a ring for my wife whilst in for a watch repair and have to say the experience was superb. The staff took the time to answer all my questions and help carefully select the most appropriate r... See more
Company replied
Johnson’s Jewellers has been my go-to for over two decades, and their exceptional service and knowledgeable staff keep me coming back. Whether it’s fine men’s watches or exquisite women’s jewellery,... See more
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Company details
Written by the company
An independent family-owned jeweller established since 1897, stocking only the finest luxury watches and exquisite jewellery. Johnsons Jewellers are proud to be part of the worldwide network of Official Rolex Retailers. Other prestigious brands include Tudor, Omega, Breitling, TAG Heuer and more. All the fine jewellery in-store have been hand selected, bringing you pieces you will not find in other high street jewellers.
Contact info
51 Queens Road, CV11 5JX, NUNEATON, United Kingdom
- 02476 347 038
- info@johnsonsjewellers.co.uk
- johnsonsjewellers.co.uk
4.9
Excellent
116 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic value for money
Fantastic value for money and super quick next day delivery as promised. I had an issue with PayPal payment when ordering online but on calling the Jewellers they were able to put my mind at rest that all was OK and advised me on next steps.
9 January 2026
Unprompted review
Reply from Johnsons Jewellers
Hello Chris,
Thank you for your kind review. We are glad to hear that you were pleased with the value of your purchase and the speed of our delivery.
We also appreciate you mentioning your experience with our team. We understand that payment issues can be stressful, and we are happy we could provide the reassurance and guidance needed to resolve the matter quickly.
Best wishes,
Johnsons Jewellers
Excellent Purchase
An excellent qaulity watch at a very good price well dispatched & next day delivery, thank you.
8 January 2026
Unprompted review
Reply from Johnsons Jewellers
Hello John,
Thank you for your feedback. We are delighted to hear that you are pleased with the quality of your watch and the efficiency of our delivery service.
Providing excellent value and prompt service is a priority for us, and we appreciate you highlighting your experience. Enjoy your new timepiece.
Best wishes,
Johnsons Jewellers
Reply from Johnsons Jewellers
Hello Susan,
Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed both the service and your new ring.
It was a pleasure assisting you, and we look forward to serving you again soon.
Best wishes,
Johnsons Jewellers
Rolex certified pre owned
I have been looking for a Rolex watch for a few weeks now as I had sold my last Rolex thinking I wouldn’t miss having a watch. The days have gone where you can go into a Rolex authorised deal and buy a new Rolex. However times are changing. You can now buy precious metals and bi-metal watches from new from most AD’s. I went to Johnsons and spoke with Tony, and Julie. They were very patient and friendly. I bought a certified pre owned batgirl. When I got home it just wasn’t right for me. I took it back the next day got a full refund. I finally settled with a bluesy submariner from the certified pre owned selection. Again Julie and Tony were brilliant and very patient. Thank you so much to all at Johnson’s.
18 December 2025
Unprompted review
Reply from Johnsons Jewellers
Hi Mason,
Thank you for your 5-star review. We're so glad we could help you find the perfect timepiece after your search.
It's truly our pleasure to provide a patient and friendly environment, and I will be sure to pass your kind words along to Tony and Julie.
We look forward to seeing you again at Johnsons soon. Thanks again for the wonderful feedback.
Best wishes,
Johnsons Jewellers
The very best you can get.
Top drawer service! Despatched first working day after ordering. Arrived following day Royal Mail special delivery and everything was perfect. Beautiful watch with a glorious attractive light green(apple?) face. My wife is over the moon and so am I. What a wonderful shop to buy from. I only wish I lived nearer so I could have bought it in person. I hope to buy from Johnson's Jeweller again. They get my wholehearted recommendation. Thank you for making my wife so very happy.
3 December 2025
Unprompted review
Reply from Johnsons Jewellers
Hello Paul,
Thank you for your fantastic 5-star review! We're so glad we could make finding that beautiful watch a great experience for you. It's truly our pleasure to provide a smooth service, from dispatching on the first working day to ensuring the parcel arrived the very next day via Royal Mail Special Delivery.
We greatly appreciate your kind words about our shop and your wholehearted recommendation.
We look forward to seeing you shopping again online.
Thanks again for the wonderful feedback.
Best wishes,
Johnsons Jewellers
Good website
Good website, online chat available and easy ordering with quick delivery.
29 November 2025
Unprompted review
Reply from Johnsons Jewellers
Hello Lisa,
Thank you for your 5-star review. We're so glad we could make the entire experience, from using our good website and online chat to easy ordering and quick delivery, a great one for you.
It's truly our pleasure to provide helpful online resources and efficient service.
We look forward to seeing you soon.
Thanks again for the wonderful feedback.
Best wishes,
Johnsons Jewellers
Gucci Diamond Studs
Thank you so much for my lovely Gucci Diamond Studs. So pleased just what I wanted, at the right price. Great communication, super quick delivery, excellent customer service.
26 November 2025
Unprompted review
Reply from Johnsons Jewellers
Hello Maria,
Thank you for your 5-star review. We're so glad we could make finding those lovely Gucci Diamond Studs a great experience for you. It's truly our pleasure to provide great communication, super quick delivery, and excellent customer service.
It's fantastic that you are so pleased and that you got just what you wanted at the right price!
We look forward to seeing you soon.
Thanks again for the wonderful feedback.
Best wishes,
Johnsons Jewellers
Excellent from ordering my items to the…
Excellent from ordering my items to the delivery. Very easy website to navigate, delivery quick.
Thank you
1 December 2025
Unprompted review
Reply from Johnsons Jewellers
Hello Angela,
Thank you for your 5-star review. We're so glad we could make the entire process, from ordering your items to the delivery, an excellent experience for you.
It's truly our pleasure to provide a very easy website to navigate and quick delivery.
We look forward to seeing you soon.
Thanks again for the wonderful feedback.
Best wishes,
Johnsons Jewellers
Reply from Johnsons Jewellers
Hello Rosanna,
Thank you for your 5-star review. We're so glad we could provide fantastic service and quick delivery for you.
It's truly our pleasure to ensure a smooth and timely experience.
We look forward to seeing you soon.
Thanks again for the wonderful feedback.
Best wishes,
Johnsons Jewellers
Happy Customer
I bought a Breitling Avenger watch from here. It was 10% off (great price 😁) and delivery was free and prompt. Happy customer and I absolutely love my watch. I’ll use Johnsons Jewellers again.
17 November 2025
Unprompted review
Reply from Johnsons Jewellers
Hello Ryan,
Thank you for your 5-star review. We're so glad we could make finding that important Breitling Avenger watch a great experience for you.
It's truly our pleasure to provide great prices and prompt, free delivery. It's fantastic that the service was prompt and, most importantly, that you absolutely love your watch!
We look forward to seeing you soon when you use Johnsons Jewellers again. Thanks again for the wonderful feedback.
Best wishes,
Johnsons Jewellers
Amazing experience and service
Perfect service, amazing service. Nice team.
I did around 30 boutiques in France without finding the watch I wanted.
Looks like the light in the sky guided me to J.J to find it.
I will not hesitate to travel from Paris to Nuneaton again to buy futures watches for me or jewelry for my wife.
10 October 2025
Unprompted review
Reply from Johnsons Jewellers
Hello Dylan,
Thank you for your wonderful 5-star review. We are so pleased to hear that your experience with our team and service was perfect. It's truly our pleasure to provide an amazing experience with a nice team.
We are extremely grateful for your commitment and generosity, and we look forward to welcoming you back for your future watches and jewellery—no matter the journey from Paris to Nuneaton!
Thanks again for the wonderful feedback.
Best wishes,
Johnsons Jewellers
Back again... superb service!
Mark and the team really know how to give you that personalised, luxury experience. That's the reason I keep going back for more! From jewellery, to watches, to weighing in gold... Their service is second to none.
I won't be going anywhere else and I look forward to seeing the finished product when the refurbishment is complete.
Many thanks.. again!
Dominic
11 October 2025
Unprompted review
Reply from Johnsons Jewellers
Hello Dominic,
Thank you for your exceptional 5-star review and for your continued loyalty.
We are delighted to hear that Mark and the team consistently provide the personalised, luxury experience you value across all our services, from jewellery and watches to gold appraisal. Achieving a standard you consider "second to none" is our highest objective.
We greatly appreciate your business and look forward to welcoming you back once our refurbishment is complete.
Best regards,
Johnsons Jewellers
Great experience. Fantastic watch
Watch received two days after ordering. All confirmed straight away. 10% introductory discount plus 4 years interest free credit made this the best deal on the market. Totally recommend.
22 October 2025
Unprompted review
Reply from Johnsons Jewellers
Hello Ian,
Thank you for your fantastic 5-star review. We are so glad that we could offer you the best deal on the market for your purchase. It is our pleasure to provide highly competitive offers.
It's excellent news that your watch was delivered so quickly—just two days after ordering—and that your confirmation was received straight away.
We hope you enjoy your new timepiece, and we look forward to assisting you with any future requirements. Thanks again for the strong recommendation.
Best wishes,
Johnsons Jewellers
excellent service from start to finish
I have recently purchased a watch from johnsons and it was a great experience from start to finish,upon entering the shop i was greeted with a smile and immediately felt at ease to browse un bothered, Kelly who i originally spoke to on my initial enquiry was very warm and friendly and had excellent product knowledge,I never felt hurried or pressured into a sale,and when my watch was ready to collect i again dealt with Kelly who made the whole experience feel special, she also made time to talk with my wife regarding a prospective purchase even though the shop was quite busy.. all in all i would highly recommend johnsons for 5 star service.
18 October 2025
Unprompted review
Reply from Johnsons Jewellers
Hello Allan,
Thank you for your fantastic 5-star review! We are delighted to hear you had such a great, pressure-free experience with us.
Your kind words about Kelly's warm approach and excellent product knowledge mean a lot and will be shared with her and the team. We are thrilled she made your experience feel special!
We truly appreciate your high recommendation and hope you enjoy your new watch.
Best wishes,
Johnsons Jewellers
Excellent service
I highly recommend Johnson’s. It’s unusual to find such professional, kind service today. I had been emailing them about an item which interested me to buy for an important gift. They were extremely patient, providing a lot of details. After eventually purchasing I received the parcel the very next day. My grandson was absolutely delighted with the gold signet ring and we look forward to travelling over to arrange engraving. Thank you so much.
26 September 2025
Unprompted review
Reply from Johnsons Jewellers
Hello Jane,
Thank you for your 5-star review. We're so glad we could make finding that important gift a great experience for you. It's truly our pleasure to provide kind, patient, and professional service.
It's fantastic that the parcel arrived the very next day and, most importantly, that your grandson was absolutely thrilled with his gold signet ring!
We look forward to seeing you soon when you come over to arrange the engraving. Thanks again for the wonderful feedback.
Best wishes,
Johnsons Jewellers
Another great service by Charlotte
Dear Charlotte and the team at Johnson’s the Jewellers,
I just wanted to say a huge thank you for your excellent service. From start to finish, you went above and beyond to make the experience so enjoyable and stress-free. Your attention to detail, professionalism, and genuine care truly stood out.
Five stars all the way — I couldn’t recommend you more highly x
The shop looks amazing, and the attention to detail is incredible. People really need to check it out .
Warm regards,
John
4 October 2025
Unprompted review
Reply from Johnsons Jewellers
Hello John,
Thank you so much for taking the time to leave this wonderful 5-star review!
It's fantastic to hear that our team was able to provide you with such an enjoyable and stress-free experience. Providing excellent service, attention to detail, and genuine care is what we always strive for, and we're thrilled that this shone through during your visit.
We're also very happy that you love the look of the shop! We work hard to create an amazing atmosphere, and we truly appreciate you recommending us to others.
Thank you again for your kind words.
Best wishes,?
Johnsons Jewellers
Johnson jewellers
I just wanna say a massive thank you to Johnson jewellers I have been going there for years. I never leave a review. And I have brought a big range of jewellery from going there for so many years and always treated like a VIP even if I’m just going in for a browse and the staff across the board are also easy to talk to but I want to say a massive thank you to Mark Who got me the watch of my dreams which did happen to come for my birthday and highly recommend to everyone that is looking from jewellery and high-end watches I don’t think you could be disappointed with any jewelry in there unreal listen to you to what you want and work around you and your price thank you so much, Mark 🍾
29 August 2025
Unprompted review
Reply from Johnsons Jewellers
Hello Patrick,
Thank you so much for leaving this 5-star review! We're thrilled to hear that you've consistently had such a positive experience with us over the years. Customer service is our top priority, and we are glad this resonated with you.
We'll be sure to pass your kind words on to Mark. He'll be delighted to know that he helped you find the watch of your dreams just in time for your birthday.
We truly appreciate your loyalty and your strong recommendation. We look forward to seeing you again soon.
Best wishes,
Johnsons Jewellers
I wouldn't go anywhere else
I have used Johnsons Jewelers for everything since my first purchase in 2017. I have recently purchased my engagement ring for my fiancé and they are incredible yet again. Libby helped design the ring and source the perfect diamond, she kept me updated throughout and I wouldn't/couldn't use another jewelers again. I have purchased all of my sentimental items from Johnsons and I will continue to do so. I couldn't recommend this business any more.
20 September 2025
Unprompted review
Reply from Johnsons Jewellers
Hello Sam,
Thank you so much for your 5-star review. We are so happy to hear that you had yet another incredible experience with us. We truly appreciate your loyalty since your first purchase back in 2017.
It was our absolute pleasure to help you find the perfect engagement ring for your fiancé. We'll be sure to pass along your kind words to Libby—she'll be thrilled to know how much you valued her guidance and communication throughout the process.
We feel honoured to be your go-to jeweller for all of your sentimental purchases, and we look forward to helping you celebrate many more of life's special moments in the future.
Congratulations again on your engagement!
Best wishes,
Johnsons Jewellers
Tony and Kelly - the perfect team
I recently purchased a new watch from Johnson’s Jewellers as a wedding anniversary gift for my wife, and I cannot praise Tony and Kelly highly enough for the outstanding service we received throughout the whole process. From the very beginning, Tony’s advice and knowledge during the ordering stage was second to none – he really took the time to guide me through the options with genuine expertise and enthusiasm, making what could have been a daunting decision an absolute pleasure.
When the time came to collect the watch, Kelly delivered an experience that was truly exceptional. She made the whole moment feel special and memorable, with a personal touch that you simply don’t find elsewhere. What really stood out to me is how comfortable Johnson’s make you feel – unlike many other high street jewellers, there is no sense of being judged based on what you can or cannot afford. Instead, they treat you with warmth and respect, making you feel completely at home.
The entire experience has left such a positive impression that I can confidently say Johnson’s will now be our only jeweller of choice. We’re already recommending them to family and friends, and I genuinely look forward to returning for future purchases. Thank you again to Tony and Kelly for making this such a memorable and enjoyable experience – it was perfect from start to finish.
22 August 2025
Unprompted review
Reply from Johnsons Jewellers
Hello ACS,
Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you had such a positive experience with us.
It was a true pleasure to help you find the perfect watch to celebrate your wedding anniversary.
Tony and Kelly were delighted to read your kind words. We take great pride in making our customers feel welcome and respected, and it means the world to us to know that Tony's expertise and Kelly's personal touch made your visit so enjoyable.
We truly appreciate your high recommendation and look forward to welcoming you back to Johnsons in the future.
Best wishes,
Johnsons Jewellers
From Ring to Necklace – Perfectly Transformed”
I had such a wonderful experience with Johnson the Jewellers. They transformed my ring into a stunning necklace, and I also purchased two beautiful rings. A special thank you to Charlotte, who designed the necklace from start to finish, and to the whole team for their amazing service , so friendly, helpful, and professional throughout. I honestly couldn’t recommend them highly enough xx
29 August 2025
Unprompted review
Reply from Johnsons Jewellers
Hello Rachel,
Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you had such a positive experience with us.
It was a true pleasure to help you transform your special ring into a beautiful necklace, and we're so happy you found two other pieces to add to your collection.
Charlotte and the entire team were delighted to read your kind words. We take great pride in our friendly and professional service, and it means the world to us to know that our efforts made your visit so enjoyable.
We truly appreciate your high recommendation and look forward to welcoming you back to Johnsons in the future.
Best wishes,
Johnsons Jewellers
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