Many thanks to Simon & Scott who delivered my sofa back to me today. They are a great team, friendly & helpful & made sure sofa was assembled correctly & working properly. Also thank you to Dom, Servi... See more
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Review summary
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Reviews shaping this summary
Thanks to Stewart and his team our faulty mattress was dealt with quickly and professionally Always kept us updated and no quibble when we reported our issue Delivery men err carful and also prof... See more
A genuinely excellent store; friendly, helpful and knowledgeable staff who are never overbearing. Lots of options across the range of their products and a great clearance department with some brillian... See more
I wouldn’t go anywhere else. My husband and I are blown away by the quality and variety of product at John Doe, but also the exceptional team. Stewart has helped up with beds, mattresses and even a di... See more
Company details
Written by the company
Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for. Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Contact info
46-50 Sawmills Rd, Diss, IP22 4DA, Norfolk, United Kingdom
- 01379 644 081
- info@johndoe.co.uk
- johndoe.co.uk
5.0
Excellent
2K reviews
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Replied to 20% of negative reviews
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Simon and Scott did a great and…
Simon and Scott did a great and efficient job of delivering our four pieces furniture. They didn’t damage any of our new paintwork and they explained how things worked clearly. A friendly team!
29 June 2026
Unprompted review
Friendly and courteous service from all…
Friendly and courteous service from all staff members involved and the delivery team of Simon and Scott were very efficient and helpful.
29 June 2026
Unprompted review
Another brilliant experience of using…
Another brilliant experience of using John Doe, with both buying the carpet, and having it fitted. No fuss, and
within a couple of hours all was done and laid and vacuumed. Nothing was too much bother and extremely professional, and polite. Thank You.
29 June 2026
Unprompted review
Simon & Scott were polite,respectfull &…
Simon & Scott were polite,respectfull & VERY Helpful.They delivered our order,put it together &showed us how to use the controls before leaving & taking any rubbish with them .they are a credit to John Doe.we will purchase goods again from you.thank you for prompt service. Regards,
Edward & Teresa Hunt.
29 June 2026
Unprompted review
A fabulous family business
Reliable, friendly and helpful as ever..my favourite local store!!
29 June 2026
Unprompted review
Excellent independent business
We are extremely pleased with the service so far from John Doe. Leon and Danny have been so helpful advising us with the best carpets to order and Stuart in the furniture department with helping us with our bedroom furniture order. I wouldn’t hesitate to recommend the store to family and friends. A fabulous independent business
22 June 2026
Helpful Staff
Ordered our sofa today & Tracey was very helpful. Nothing was too much trouble even when we couldn't decide which sofa to buy x
Mr & Mrs Semple
27 June 2026
Unprompted review
Excellent service & delivery
Simon and Scott who delivered my furniture were careful, helpful and with great attention to detail. They would not leave until not only I but they were satisfied that all was well. A great team.
Furniture worth every penny and as always, really pleased with John Doe service and selection of items in the store.
25 June 2026
Unprompted review
Excellent range of stock and great service
Excellent range of stock, sound impartial advice, easy to order and an efficient, helpful and friendly delivery service
25 June 2026
Unprompted review
On time which is always very helpful
On time which is always very helpful. Both Scott and Simon were polite and the bed was assembled quickly . So a good job all round . Thank you.
25 June 2026
Unprompted review
Friendly informative service
17 June 2026
Excellent service from the carpet… fitters
Excellent service from the carpet fitters Charlie and Josh today they had to load my boat with the carpet underlay tools etc travel to my Riverside cottage to complete a lovely job they were very polite and accommodating nothing to much trouble.
23 June 2026
Unprompted review
Excellent work conducted and grrat…
Excellent work conducted and grrat team. Product good and excellent fitters. Highly recomend.
19 June 2026
Unprompted review
Exceptional great service from in store…
Exceptional great service from in store and delivery to assembly…
26 May 2026
Thank you Simon & Scott
Fabulous service all round from John Doe. Huge thanks to Simon and Scott, the delivery team. Informed us of the time they were due to arrive. Removed all packaging. Professional, friendly and helpful. Highly recommended. Thank you
22 June 2026
Unprompted review
The staff were very friendly and…
The staff were very friendly and helpful
It was a great experience to look around and not be hassled great customer service also
7 May 2026
John Doe delivery - Simon and Scott
Simon and Scott were cheerful, courteous and professional.
Very knowledgeable and took the time to explain the operation of the bed.
16 June 2026
Unprompted review
Scotia beading installation
Jack and Billy were professional, friendly and helpful. They did a lovely job and left everything clean and tidy.
Highly recommended.
18 June 2026
Unprompted review
Scott and Simon did a brilliant job
Scott and Simon did a brilliant job. Got a phone call when they were on their way to inform me they were arriving shortly. Great service, very quick and reliable. All rubbish took away with them. Very professional would highly recommend
18 June 2026
Unprompted review
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