Joggo Reviews 1,000

I am baffled this has an average score of 4. I have a written confirmation via email that I cancelled the service, yet they charged me again recently. When contacting support, they said it was my fault for not cancelling but they will do me a favor and refund me.

This is literally the line I received via email "I'm really sorry for any inconvenience you may have experienced. Please know that I've issued a full refund and your subscription is also canceled so no further charges would appear in the future."

This is the message from the chat recently:
"Since you mentioned you had completed the challenge, we issued a full refund for your satisfaction, but we did not cancel your subscription."

That with a lot of the experiences that people have posted on reddit should make sure that you should be weary of this business.

Extremely disappointed with this app. Firstly, there's no trial period whatsoever, forcing you to purchase blindly. This feels especially predatory given the aggressive sales tactics with countdown timers for discounts that remain active even after the timer expires. This practice feels deceptive and possibly even illegal within Europe.

The app itself is riddled with bugs, frequently freezing and disrupting the user experience. Furthermore, the weight loss promises are unrealistic, claiming a 14kg loss in just two months solely from running. This sets unrealistic expectations and could be harmful to users.

The in-app audio prompts are poorly implemented. Motivational messages constantly interrupt even short runs and walks, demonstrating a lack of understanding of user needs and basic programming logic.

Finally, the app pushes additional paid features after signup, contradicting the initial promise of weight loss through running alone. This 'bait-and-switch' tactic leaves a sour taste and makes me question the app's true intentions.

In conclusion, I strongly recommend avoiding this app. The combination of misleading marketing, buggy functionality, and questionable sales practices makes it a waste of money and a potential source of frustration. I will be reporting these issues to relevant consumer rights organizations in England.

Joggo is an excellent app for all levels of athletes. It includes a healthy meal plan and pre and post warm ups and cool downs to help your muscles not to get sore. It moves through the levels gradually so you are ready and don't get discouraged. The audio encouragement is also quite nice. You can play your own music in the background without any technical issues either like some other apps have. This is my sending time paying for the subscription and it is worth it. I even was able to lose weight with it last time.

This is the second time I have subscribed to joggo because it really works. I enjoy the gradual increase in intensity for each workout and it is motivating to see my level move up as I build stamina and endurance. I know this program works because I can see it with the toning of my legs and body. I enjoy the warm ups and cool downs as well because they help to keep me from getting soar. I would highly recommend this app for those who are just starting out or even a long time walker or runner. It is a wonderful app.

Gives great and highly achievable goals to reach for whatever your goal is. I lost 4 pounds in my first week because the app motivated me so much more than if I was on my own. Started walking/running 2+ miles every day. Already recommended to so many people to try it!

Some good ideas for meal plan and recipes. However far too big in quantity and details are very American ie the measurements and some of the ingredients which I cannot find in the UK.

There needs to be the facility of adding things that have been eaten outside of meal times.

I was charged double for a six month plan on Joggo that I had cancelled and not opened in over a year!
They will 100% bully you into accepting the charge. Do not let them. Dispute with the bank if you have to because it is NOT okay to be charging "reoccurring" charges that should be cancelled.
Do not let them push you into accepting it. Fight back.

Joggo has helped me breakdown into manageable and realistic steps (pun intended) to hit my 5k running goal. The AI coaching is simple and effective, and the app clearly outlines progress towards my goal. Has been an amazing motivator- definitely 5 ⭐️

Joggo had been amazing! It takes the guess work out of running. I have not had much confidence in my ability to improve my running game until now. You show up on the days you have selected, and you are told what to do and get coached through it! I am a bit careful where I spend my money, and this has been well worth it so far!

The 42km (26.2miles) challenge is actually 🐂 💩 not true. They advertise literally everywhere you should complete it within your initial subscription but hidden on their website they write within 30days.
So no money back and they even charged more that they advertised.
Do not trust trust them with your money, simple as that. They have 1 star because app is actually quite nice, just the company is a lie. What a pity.

Joggo helps me be active when I am struggling to be active. It has been a really good motivator for me to get back into running shape.

Overall I like the plan and the way the workouts increase gradually in difficulty. I do have a complaint with the hr zones, especially in the slow walk 1 min fast walk 1 min workout. There is no way I can go from 145 bpm back to less than. 110 bpm quickly enough for it not to tell me slow down. I basically ignore that part and continue the workout. Also have to scroll down on Apple Watch to get the workout to save so I lost one because I inadvertently closed the app before it synced. Overall a good program at the sale price.

Its a trap, all flashy, and even if you accidentally download the app they will continue to charge you no matter what, no one to resolve the issue.

Deceptive billing practices, avoid at all cost.

I signed up for the free trial and had a good experience, but decided to cancel because I didn't like carrying my phone with me while running. (My watch was a better fit for me). I was not informed that I would be automatically renewed after canceling in the app. So, 6 months later I was surprised by a $94.99 charge and was told they don't give refunds despite cancellation. I will NEVER use this app again because of this policy.

I tried this app for 6 months, 10k and 21k plan, the app overall is good.
I'm disappointed that when my plan got renewed they charged me 50% more than what I paid at the beginning.
I cancelled for next renewal as I felt it unfair.
I already contacted customer service and there's nothing they can do. Just writing my experience here so you don't get this charges.

Love the app! The program has helped me get back into running injury free. Love the app as it talks to you through each run to tell you what to do and time left. Also their customer service is excellent.

It is too expensive for the preformance.
I am very unsatisfied with the app for several reasons
1) it is not user friendly: i always have to click the further button. For example after warming up click to de run
2) Therefore some workouts can be lost
3) The app is not sync on iwatch with the phone
4) The training schedule is not adaptive
I tried it for 1 month.
I was not even get my refund, it is only within 24 hours ( insane) as you can’t review all the promised functionality.
So I cancelled, there are so many other adaptive running apps.
I regret buying it

It’s just okay. Everything that is “personalized” is just AI, and there is no way to adjust. For instance, I moved to the second level of walking, but that also moved the strength workouts to the next level, and now they’re too hard and useless to

I signed up, paid my money and never received a verification email to log in. Checked my spam and archived folders. Nothing.
After many emails asking for help from their customer service, radio silence. Nada.
Scam.