Joey Med Reviews 

254
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, communicative, and very helpful, often going above and beyond to answer questions and address concerns quickly and completely. The customer service is frequently highlighted as exceptional, with many appreciating the professional, patient, and understanding approach, making them feel like family. People also commend the fast shipping and prompt delivery of products, often noting that the medication arrived quickly and well-packaged. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from consultation to receiving their medication. However, some people mentioned issues with communication declining after an initial good start, and unfulfilled promises regarding dosage or tracking information. A few other people also felt that the product received was not effective or arrived improperly packaged, with melted ice packs, raising concerns about medication integrity.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, responsiveness,... See more

Staff

Clients share positive opinions on staff, consistently describing them as friendly, attentive, and very... See more

Product

Customers consistently note positive experiences with the product, with many reporting significant weight... See more

Service

Reviewers mention positive feedback about service, with many describing it as phenomenal, top-tier, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel fortunate that I chose Joey Med over a different company, They were friendly, communicative and answered all of my questions and concerns quickly and completely. There was one woman in particul... See more

Rated 5 out of 5 stars

Nancy and Lily are wonderful to work with and provide over the top communication which is so incredibly important when starting a new medication. I was very impressed with the Fast Shipping of the Se... See more

Company replied

Rated 5 out of 5 stars

Lily is Amazing. I had contacted her during the holidays . She kept in touch with me, explained everything to me. Just received a text from Lily that my medication has shipped!!!! Looking forward to... See more

Company replied

Rated 5 out of 5 stars

I’ve never been treated so well! I’ve now made 2 x 3-month medication purchases from Joey Med. They are super responsive, reward loyalty, check in with you on how progress is going & addressed & remed... See more


Company details

  1. Online Pharmacy
  2. Weight Loss Service

Written by the company

Joey Med is a modern telehealth platform based in Florida, dedicated to transforming the way people access healthcare for weight loss, sexual health, and travel wellness. Our mission is to provide safe, convenient, and affordable care for adults across the United States. With Joey Med, patients can receive licensed medical evaluations, prescriptions, and treatment plans—entirely online and from the comfort of their home. We partner with Certified Compounding Pharmacies, a licensed compounding pharmacy, to ensure all medications are high quality, pharmacist-reviewed, and delivered discreetly to your door. Our product lineup includes GLP-1 medications like Liraglutide (Saxenda) for weight loss, custom-formulated ED treatments combining Sildenafil, Tadalafil, and Apomorphine, and prescription-based travel wellness kits tailored to support healthy travel routines. Joey Med is HIPAA-compliant and committed to privacy and transparency. Patients start by filling out a simple online medical form. Our licensed providers review every case and, if appropriate, prescribe treatment. We handle fulfillment, tracking, and support to make your wellness journey as easy and secure as possible. Whether you're looking to manage weight, boost confidence, or stay healthy while traveling, Joey Med is here to support your goals with compassionate care and expert medical guidance. Learn more at joeymed.com and join thousands of others taking control of their health—on their terms.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

254 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(254)

243 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joey Meds is great

Joey Meds is great! The intake process was super easy, I got my semiglutide in a couple of days and any time I have a question customer service is just a text away! I took my first dose last week no side effects and I’m already less hungry and the food noise is gone. 10/10 recommend!

19 January 2026
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for your amazing review, Kristin! We're thrilled that you're experiencing such great results with our semiglutide and that our customer service team is always there to help. Your 10/10 recommendation truly means everything to us. We're grateful for your trust! 🙏

Rated 5 out of 5 stars

I just ordered my injections through…

I just ordered my injections through Kevin at
Joey meds. He made the process so easy. He listened to my concerns and answered all my questions. It was an absolute pleasure to have him on the other end of my chat! We kept the chat open so if I ever need him I can just go back to our conversation. The intake form was easy to complete. I’m excited to start, and can’t wait for it to arrive!

11 January 2026
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for this wonderful review, Jen! We're thrilled that Kevin provided you with such excellent service and that he answered all your questions. Your kind words about our easy intake process mean everything to us. We can't wait to support you on your journey! 🙏

Rated 5 out of 5 stars

Amazing!

I was hesitant at first but lily helped me understand how it all works. Joey Meds are affordable and you get your meds super fast. Lily was great! She was so helpful!

9 January 2026
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for this wonderful review! We're thrilled that Lily helped you understand how our service works and that you're pleased with our affordability and fast delivery. Her dedication to patient care truly makes the difference. We're grateful for your trust! 🙏

Rated 5 out of 5 stars

Wonderful quick and easy delivery

Wonderful quick and easy delivery! Great communication, and perfect instructions!

8 January 2026
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for your kind review, Michelle! We're delighted that you found our delivery process quick and easy, and that our communication and instructions were clear. Your feedback truly means the world to us. We look forward to serving you again! 🙏

Rated 5 out of 5 stars

Prompt, efficient, excellent service

Prompt service, good communication, very efficient and process was straightforward, even during the holidays customer service was excellent. Definitely recommend

31 December 2025
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for your wonderful review, Jamie! We're thrilled that you experienced our prompt and efficient service, even during the holiday season. Your kind words mean the world to our entire team. We're grateful for your trust! 🙏

Rated 5 out of 5 stars

8wk tirz

The customer service. All text answered every question promptly, even after I purchased. I received my meds and instructions promptly. Will start meds today.

5 January 2026
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for your wonderful review, Max! We're thrilled that our customer service team answered all your questions promptly and that you received your medications and instructions quickly. We're excited for you to start your journey! Best wishes! 🙏

Rated 5 out of 5 stars

Smooth, affordable & quick process

The process couldn’t have been easier or more affordable! SO excited that I finally get to start my Tirzepatide journey with JoeyMed.

6 January 2026
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for your kind review, MH! We're thrilled that you found our process smooth, affordable, and quick. We're excited to be part of your Tirzepatide journey and look forward to supporting your success. We appreciate your trust! 🙏

Rated 5 out of 5 stars

The staff at Joey Med was incredibly…

The staff at Joey Med was incredibly response to all messages, easily communicated via text. My shipment came fast! I am excited to start this journey with them and would definitely recommend them for first timers!

5 January 2026
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for this wonderful review, Char! We're thrilled that our staff was responsive and that you received your shipment quickly. Your kind words about our service truly inspire us. We look forward to supporting you on your journey! 🙏

Rated 5 out of 5 stars

So far my Experience has been Grest

So far my Experience has been Grest! I texted with someone with any questions I had, and they responded quick... The medical intake was easy and everything was explained to me.I ordered the 3 month Supply and should be receiving the Medication on 1/6/2026, I ordered it and had my medical intake form completed in 1 day, delivery was only 3 business days.. im excited to see how well it works. I did 3 months of compounded Semiglutide from a DIFFERENT online company and didn't see the results I wanted. My Dr said Tirzepatide is the only way to go.

5 January 2026
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for this wonderful review, Denise! We're thrilled that you had such a great experience with our fast delivery and easy process. Your trust in Joey Med and Tirzepatide truly means everything to us. We're excited to see your amazing results! 💪

Rated 5 out of 5 stars

Great Company!!

Good communication. Received my meds quickly and are as described. Highly recommend.

31 December 2025
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for your wonderful review, Doug! We're thrilled that you received your medications quickly and that our communication was clear. Your kind words truly mean everything to us. We're grateful for your trust! 🙏

Rated 5 out of 5 stars

I contacted Joey Meds and was greeted…

I contacted Joey Meds and was greeted by text. I wanted to ask questions so Lily contacted me.We went through the process and how much. I ordered my medication and received them within 2 days. You get needles and wipes. I appreciate Lily she was so sweet to help me.

5 December 2025
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for this wonderful review, Danita! We're thrilled that Lily provided you with such sweet and helpful support, and that you received your medications quickly. Your kind words truly mean everything to us. We're grateful for your trust! 🙏

Rated 5 out of 5 stars

I’m so excited to try my new meds

I’m so excited to try my new meds. This process was quick I literally did my paperwork on Sunday and it’s Wednesday and the meds are there way. Hopefully I’ll be slim and trim sooner than later. I’ll definitely give you an update.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

The team at Joey Med is very professional. They were very thorough, considerate, and took time to answer all my questions about the medication.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Joey Med is a real company 100%

First thing, affordable price for Tirzepatide is how I got to Joey Med, doing my research, requested info got it, Lilly is really the best like many had mentioned, got a consult with a real nurse practitioner, she answered all my questions and concerns, I had started with a different company on my journey, she reviewed my information, requested a picture of my previous vial to verify that dose I was on, and I wanted the next dose up, she explained how we will work the dose base on the weight loss and now I’m about to start my 4th vial, I’m loosing the weight at a good pace, no side effects, I’m happy the promise of cost is real, I’m at a high dose still paying $300. MIC ultra burn shots has been a good addition to my regiment and they usually have deals.
I have recommended Joey Med to few friends, and one of the providers an Endocrinologist at my office ask me who I’m using to give the info to patients that Mounjaro is not covered by their insurance.
Customer Service ⭐️⭐️⭐️⭐️⭐️
Pharmacy and delivery ⭐️⭐️⭐️⭐️⭐️
Provider ⭐️⭐️⭐️⭐️⭐️
Will recommend ⭐️⭐️⭐️⭐️⭐️
Joey Med thank you!!!!

27 December 2025
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for this incredible review, Ivette! We're thrilled that you've experienced such amazing results on your journey and that our team provided you with professional, compassionate care throughout. Your 5-star feedback truly means everything to us. We're grateful for your trust! 🙏

Rated 5 out of 5 stars

Made the best choice!

I was very hesitant at first and confused on who to go to with, so many companies out there! After texting my 50+ questions for several days and getting consistently quick, transparent, knowledgeable and friendly answers from Lily, I finally decided to try Joey Med.
Both have been top notch and
I know now that I've made the best choice with Lily and Joey Med.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Joey med

I did lots of research trying to find the best fit for me. When I came across Joey med and read the reviews, i researched it and thought let me give this a try. I started on the lowest dose of tirzepatide for a month, getting my body used to it. I had no side effects at all. I lost 9lbs. Im starting my second month with a higher dose and in a week I lost 4.2 lbs
I didnt expect the company to be in contact with me , I honestly thought that's just something they say. They have been by my side through it all ! I get calls, texts asking how I am doing, if I need to change anything. They really do care. They have never tried to push sales on me for other products. They are just there for you every step of the way. FYI I am the biggest skeptic there is and when I say I researched, I researched and watched for 2 months before making a decision and I know it's early in my weightloss journey, but I am glad I did make the decision. Joey med is amazing.

8 November 2025
Unprompted review
Rated 4 out of 5 stars

I was on the maximum dose of…

I was on the maximum dose of Semaglutide so when I switched to trizepitide I had to start at the base dose. I had to start at the base dose when I switched. I’m now on the third level and starting to see the difference. i hope to go up to the highest dose on my next order. Joey Med has been excellent to work with. The costs are clear. Being able to use affirm to pay has made my journey possible. I have had no side effects whatsoever.

25 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look