Joey Med Reviews 210

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, noting the staff's friendliness, knowledge, and eagerness to assist with any questions or concerns. Many appreciate the efficient process from application to shipping, with clear communication at every step, making them feel comfortable and informed. The delivery service is often praised for its speed, with many receiving their products quickly and well-packaged. Reviewers are also very satisfied with the product quality and the positive results they experience, often noting a lack of side effects. However, some customers also noted issues with product effectiveness, receiving warm or improperly packaged medication, and occasional problems with delivery to the correct address. A few other people also felt that communication declined after initial contact or that they did not receive enough supplies.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, often praising their helpfulness, friendliness, and quick... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, patient, and... See more

Product

People report positive experiences with the product, with many expressing satisfaction with the medication's... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the quick and efficient... See more

Delivery service

Consumers generally report positive experiences with delivery service, frequently highlighting fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel fortunate that I chose Joey Med over a different company, They were friendly, communicative and answered all of my questions and concerns quickly and completely. There was one woman in particul... See more

Rated 5 out of 5 stars

I'm so pleased with my purchase from Joey Med! The representative answers all my questions and walked me through what the process would be, to alleviate any doubts or concerns about my purchase. After... See more

Company replied

Rated 5 out of 5 stars

I was very hesitant at first and confused on who to go to with, so many companies out there! After texting my 50+ questions for several days and getting consistently quick, transparent, knowledgeab... See more

Rated 5 out of 5 stars

So far my Experience has been Grest! I texted with someone with any questions I had, and they responded quick... The medical intake was easy and everything was explained to me.I ordered the 3 month Su... See more

Company replied


Company details

  1. Online Pharmacy
  2. Weight Loss Service

Written by the company

Joey Med is a modern telehealth platform based in Florida, dedicated to transforming the way people access healthcare for weight loss, sexual health, and travel wellness. Our mission is to provide safe, convenient, and affordable care for adults across the United States. With Joey Med, patients can receive licensed medical evaluations, prescriptions, and treatment plans—entirely online and from the comfort of their home. We partner with Certified Compounding Pharmacies, a licensed compounding pharmacy, to ensure all medications are high quality, pharmacist-reviewed, and delivered discreetly to your door. Our product lineup includes GLP-1 medications like Liraglutide (Saxenda) for weight loss, custom-formulated ED treatments combining Sildenafil, Tadalafil, and Apomorphine, and prescription-based travel wellness kits tailored to support healthy travel routines. Joey Med is HIPAA-compliant and committed to privacy and transparency. Patients start by filling out a simple online medical form. Our licensed providers review every case and, if appropriate, prescribe treatment. We handle fulfillment, tracking, and support to make your wellness journey as easy and secure as possible. Whether you're looking to manage weight, boost confidence, or stay healthy while traveling, Joey Med is here to support your goals with compassionate care and expert medical guidance. Learn more at joeymed.com and join thousands of others taking control of their health—on their terms.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joey Med is a real company 100%

First thing, affordable price for Tirzepatide is how I got to Joey Med, doing my research, requested info got it, Lilly is really the best like many had mentioned, got a consult with a real nurse practitioner, she answered all my questions and concerns, I had started with a different company on my journey, she reviewed my information, requested a picture of my previous vial to verify that dose I was on, and I wanted the next dose up, she explained how we will work the dose base on the weight loss and now I’m about to start my 4th vial, I’m loosing the weight at a good pace, no side effects, I’m happy the promise of cost is real, I’m at a high dose still paying $300. MIC ultra burn shots has been a good addition to my regiment and they usually have deals.
I have recommended Joey Med to few friends, and one of the providers an Endocrinologist at my office ask me who I’m using to give the info to patients that Mounjaro is not covered by their insurance.
Customer Service ⭐️⭐️⭐️⭐️⭐️
Pharmacy and delivery ⭐️⭐️⭐️⭐️⭐️
Provider ⭐️⭐️⭐️⭐️⭐️
Will recommend ⭐️⭐️⭐️⭐️⭐️
Joey Med thank you!!!!

27 December 2025
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for this incredible review, Ivette! We're thrilled that you've experienced such amazing results on your journey and that our team provided you with professional, compassionate care throughout. Your 5-star feedback truly means everything to us. We're grateful for your trust! 🙏

Rated 5 out of 5 stars

Made the best choice!

I was very hesitant at first and confused on who to go to with, so many companies out there! After texting my 50+ questions for several days and getting consistently quick, transparent, knowledgeable and friendly answers from Lily, I finally decided to try Joey Med.
Both have been top notch and
I know now that I've made the best choice with Lily and Joey Med.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Joey med

I did lots of research trying to find the best fit for me. When I came across Joey med and read the reviews, i researched it and thought let me give this a try. I started on the lowest dose of tirzepatide for a month, getting my body used to it. I had no side effects at all. I lost 9lbs. Im starting my second month with a higher dose and in a week I lost 4.2 lbs
I didnt expect the company to be in contact with me , I honestly thought that's just something they say. They have been by my side through it all ! I get calls, texts asking how I am doing, if I need to change anything. They really do care. They have never tried to push sales on me for other products. They are just there for you every step of the way. FYI I am the biggest skeptic there is and when I say I researched, I researched and watched for 2 months before making a decision and I know it's early in my weightloss journey, but I am glad I did make the decision. Joey med is amazing.

8 November 2025
Unprompted review
Rated 4 out of 5 stars

I was on the maximum dose of…

I was on the maximum dose of Semaglutide so when I switched to trizepitide I had to start at the base dose. I had to start at the base dose when I switched. I’m now on the third level and starting to see the difference. i hope to go up to the highest dose on my next order. Joey Med has been excellent to work with. The costs are clear. Being able to use affirm to pay has made my journey possible. I have had no side effects whatsoever.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Must use!!! Amazing experience

Everything about this company has been amazing. From the actual product, which has been working great, the the Nurse Practitioner who calls you to lily who has helped with all my needs and questions. I recommend them to everyone!!

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Best price and Quality!!!

I have had an amazing experience with Joey Med. From ordering to ease of someone to speak to, to quickness of delivery and most of all the quality of product. You cannot beat the price when compared to any other provider.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

I've tried several services from…

I've tried several services from Groupon, but this one stands out as the most premium experience I’ve ever had. From having a personal assistant, Lily, who is absolutely incredible in guiding you through the process, to a straightforward onboarding—no endless 1000-page questionnaires here. It's simple and efficient, followed by a quick phone call assessment with a physician. And within a day, my medication arrived— the medication was packaged nice sealed, temperature regulatedperfect 10 out of 10. I’m definitely going to be a long-term customer.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy process

I was able to get my meds shipped the very next day after my consultation. The consultation set up was quick and easy. My doctor was super friendly and answered all my questions. Phone consultation was prompt and was approved to start treatment in less than 15 mins.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

My experience with this company has been great

My experience with this company has been great, they are very informative about their products and pricing. I knew right up front what the cost was and what the cost is on future orders. They also walked me through the whole process. Made me feel very comfortable

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic

Absolutely Fantastic! I can't emphasize enough how great they are. I have been with them for long time and will continue to stay. Customer service is great along with the pharmacy they use. Top notch Medications and service.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

THE JACKPOT finding…JOEY MEDS

I believe I hit THE JACKPOT finding Joey Med who is HIPAA-compliant. I dealt with Lilly who is very upbeat & compassionate while still being totally professional. Lilly made me feel comfortable as she was so kind & understanding. My initial tirezpide 2-month supply was received promptly from Shield Pharmacy in Florida. A bump in the road happened on the next shipment, but Nancy went out of her way to make sure this 2nd package arrived prior to our vacation. This 3–4-month supply was from Emerald compounding pharmacy also in Florida.

Nancy was courteous, knowledgeable & FANTASTIC in dealing with me on this processing issue. For the few times I called or texted, both gals answered promptly & I give JOEY MED a solid positive a referral.

The packaging from Emerald was superb! I’ve never seen such meticulous safe packaging on anything. This was sent through UPS. Inside the box, there were multiple layers of packaging, and each layer was sealed and had padding. Wow, when I finally reached the vials, they were again protected by more insulation. Each glass vile was on top of a cotton ball; inside an individual pill type container. Other businesses should take note of Emeralds fine packaging. It made me feel like Emerald really cares about their clients & patients. Thank you, Emerald!
Happy Holidays to us all! Sherry in Oregon

13 December 2025
Unprompted review
Rated 1 out of 5 stars

I found a medication for half the price…

I found a medication for half the price with added vitamin b

10 December 2025
Joey Med logo

Reply from Joey Med

Hi Cynthia,

Thank you for taking the time to leave a review. We completely understand that pricing is an important factor when choosing a provider. We do want to clarify that all Joey Med medications are USA-made, tested, and dispensed through licensed pharmacies, which can make a noticeable difference in safety, potency, and regulatory compliance.

Many low-cost alternatives online are produced overseas or without required quality testing, and we always want patients to be aware of those risks.

Our goal is to make treatment both safe and affordable, and we’re happy to review options that may better fit your budget while still ensuring proper medical oversight.

Please feel free to reach out to us directly at support@joeymed.com so we can assist you one-on-one.

Thank you again for your feedback.

– Joey Med Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look