Joe's Coffee House Reviews 

251
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention that the coffee beans are exceptionally fresh, offering rich and delightful flavors that stand out from other brands. Many buyers express their loyalty, noting that the products arrive reliably and meet their daily brewing needs perfectly. Shoppers also point out that the website is easy to navigate, making the ordering process smooth and straightforward. Reviewers frequently emphasize the prompt delivery service, ensuring packages arrive quickly and securely in sealed bags. People truly value the fantastic selection and reliable customer support that consistently delivers a premium product.

What people talk about most

Product

Reviewers mention satisfaction regarding the product, frequently praising the truly fresh and excellent... See more

Quality

Consumers find quality to be exceptional, expressing immense satisfaction with the truly fresh roasted coffee... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt shipping and reliable... See more

Service

Users describe positive interactions with service, highlighting prompt delivery and fantastic experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My insurance broker sent me a trio of samples as a thank you gift. Amsterdam, The Village, Big City I’m originally from NY, raised in the Village, but now sipping on the West Coast. I don’t think... See more

Rated 5 out of 5 stars

Joe's Coffee House is my go to supplier for high quality coffee beans! Been buying from them for years, the product is always perfect, shipping is fast, but most of all they supply me with Jamaican b... See more

Rated 5 out of 5 stars

I enjoy good coffee and coconut flavored is my favorite. I tried Joe’s coffee on a whim, expecting another meh experience. Not so! It was exceptionally good! The flavor was clean and fresh and delight... See more

Rated 5 out of 5 stars

I have always received excellent service from JCH (my favorite coffee place!). I get the Butterscotch Toffee whole organic beans which I hand-grind with a burr grinder at home. Always good. My favorit... See more


Company details

  1. Coffee Store
  2. Food Products Supplier

Written by the company

Sourced with care. Roasted by hand. Delivered fresh to your door.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

251 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(251)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seriously repeat customer

Seriously repeat customer, I cannot get enough Joes. The variety of coffee flavors is second to none. The value is great.

26 April 2020
Unprompted review
Joe's Coffee House logo

Reply from Joe's Coffee House

We seriously are thankful for customer like you. Thanks again for your support. How did you like the Love Potion?

Rated 5 out of 5 stars

Tasty and reliable

Excellent service always. We get all of our coffee from them, great beans freshly roasted every time!

20 April 2020
Unprompted review
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Reply from Joe's Coffee House

Thanks so much Eric. We have grown our business by supplying the best beans available and getting them to our customers as fresh as possible. Based on your past order you have to try Joe's Exotic. It's a blend of Sumatra and Papua New Guinea. It's something we came up for fun and it's amazing.

Rated 5 out of 5 stars

Mrs Palacios is the most professional

Mrs Palacios is the most professional, kind, smart, seller, She always go beyond for the customer, she is an amazing person

13 April 2020
Unprompted review
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Reply from Joe's Coffee House

Thanks Estefany. You are very perceptive about our employees. It's almost like you know us, personally.

Rated 5 out of 5 stars

Joe's coffee is the best coffee I've…

Joe's coffee is the best coffee I've ever had. I love the quality and the varieties that they offer. I'm currently really into their coffee, "The Moment." I highly recommend you try them out.

6 April 2020
Unprompted review
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Reply from Joe's Coffee House

Thanks Christian! We only use the best beans available and roast to order so you get the freshest coffee. And I agree The Moment is my new favorite coffee right now.. Thanks again for your support.

Rated 5 out of 5 stars

LOVED The Moment!

Really nice blend, my husband really loved it!

9 March 2020
Unprompted review
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Reply from Joe's Coffee House

Thanks, Pauline. We aim to keep you and your husband happy.

Rated 5 out of 5 stars

The Guatemalan coffee

The Guatemala from Huehuetenango region is everything you want from your morning cup of coffee or anytime of day. Look forward to it every morning.

18 February 2020
Unprompted review
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Reply from Joe's Coffee House

Thanks, Steve. We try to bring the best coffee from around the world to our customers. Thanks for your support!

Rated 5 out of 5 stars

Another coffee shop from which my…

Another coffee shop from which my husband and I are delighted!

14 February 2020
Unprompted review
Joe's Coffee House logo

Reply from Joe's Coffee House

Thanks Olivia! What's your favorite coffee? We love making our customers and their husbands happy

Rated 5 out of 5 stars

I love the coffee flavors available!

8 February 2020
Unprompted review
Joe's Coffee House logo

Reply from Joe's Coffee House

Tanks Sabrina, We trying to use just the right amount of flavoring so it tastes great and still tastes like coffee. Each pound is roasted and flavored by hand for each order.

Rated 5 out of 5 stars

Love This Coffee!

The quality of the coffee that Joe's offers is simpy incredible. As I explore different regions of the world through the different coffees I order, I continue to learn more and more about the tasting notes and roast profiles that I like. I love this coffee!

By the way, the biscotti are a great addition to a freshly-brewed cup of Joe's.

27 December 2019
Unprompted review
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Reply from Joe's Coffee House

Thanks, E. The coffee is amazing and all the biscotti are homemade in our kitchen. But to really go over the top try the Rum Cakes! We make those too.

Rated 5 out of 5 stars

Narwah

Narwah. Is the best anf ships the best coffee!

19 December 2019
Unprompted review
Joe's Coffee House logo

Reply from Joe's Coffee House

Thanks, Christine! And I'll pass on the message.

Rated 4 out of 5 stars

Great Coffee

Great Coffee
Ordered the 3 month coffee shipments......but not clear on how they will ship......a little more details on the website would be helpful
Thanks!

16 December 2019
Unprompted review
Joe's Coffee House logo

Reply from Joe's Coffee House

Hey Stacy, in fact, your order from yesterday roasted and shipped today. You will get a tracking number via email, so you can see where your order is. Since you ordered a 3-month subscription you will get one each month for the next two months. If you have any question shot me an email at joe@joescoffeehouse.com. And when you fall in love with our coffee we'll be here to help.

Rated 3 out of 5 stars

Sulawesi Toraja

Sulawesi Toraja, medium roast was disappointing. Had a burnt flavor and was not as appealing to me as several other brands of similar coffee. It was also more expensive than those other brands.

18 November 2019
Unprompted review
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Reply from Joe's Coffee House

Paul, I am so sorry you had a bad experience. I am reaching out to you through your account to make this right.

Rated 5 out of 5 stars

Love your coffee

Love your coffee! I can't have caffeine & the stores don't have any good flavored coffee that is decaf. Thank you for having so many of your coffee's available in decaf.

11 October 2019
Unprompted review
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Reply from Joe's Coffee House

Thanks for trusting us with your decaf coffee. We have almost unlimited flavor possibilities. If you dream we can probably make it.

Rated 5 out of 5 stars

Joe's Estate Blend is the nicest way to…

Joe's Estate Blend is the nicest way to wake up in the morning! Shipping is fast and usually freel based on a minimum purchase.

13 June 2019
Unprompted review
Joe's Coffee House logo

Reply from Joe's Coffee House

We think the Joe's Blend is amazing. What others have tried?

Show reviews in all languages. (251 reviews)

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