Joe's Coffee House Reviews 

251
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the coffee beans, highlighting that the items are freshly roasted, rich, and always delicious. Buyers also appreciate the prompt shipping and reliable delivery service, alongside the intuitive platform that makes purchasing very easy. Some reviewers were happy with the wonderful selection of specialized products, noting fantastic regional blends and aromatic options. People additionally mention that orders arrive promptly in sealed packaging, ensuring the delightful smell is fully preserved. Consumers frequently emphasize that a great number of these wonderful items are certified organic.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the truly fresh and roasted coffee beans with... See more

Quality

Consumers find quality to be exceptional, consistently praising the truly fresh roasted coffee beans and rich... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting quick shipping and... See more

Service

Reviewers highlight positive aspects of service, consistently noting promptness and excellent experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My insurance broker sent me a trio of samples as a thank you gift. Amsterdam, The Village, Big City I’m originally from NY, raised in the Village, but now sipping on the West Coast. I don’t think... See more

Rated 5 out of 5 stars

Joe's Coffee House is my go to supplier for high quality coffee beans! Been buying from them for years, the product is always perfect, shipping is fast, but most of all they supply me with Jamaican b... See more

Rated 5 out of 5 stars

I enjoy good coffee and coconut flavored is my favorite. I tried Joe’s coffee on a whim, expecting another meh experience. Not so! It was exceptionally good! The flavor was clean and fresh and delight... See more

Rated 5 out of 5 stars

I have always received excellent service from JCH (my favorite coffee place!). I get the Butterscotch Toffee whole organic beans which I hand-grind with a burr grinder at home. Always good. My favorit... See more


Company details

  1. Coffee Store
  2. Food Products Supplier

Written by the company

Sourced with care. Roasted by hand. Delivered fresh to your door.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

251 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(251)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great coffee at a good price

Great coffee at a good price. Fast delivery. Had my coffee two days after my order. Need to try some of the other blends soon

6 May 2021
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Reply from Joe's Coffee House

Thanks Conrad. We roast and ship to order so you get the freshest coffee possible. By the way, The Moment blend is one of my favorites.

Rated 5 out of 5 stars

Celebes/Sulawesi Kalossi

About six months ago, I decided to focus on trying different roasters of my favorite coffee, Celebes/Sulawesi Kalossi dark roast, trying to find my favorite roaster. I’ve done more returning to Joe’s Coffee House than to any other roaster. Speedy shipping, careful packaging, and, most important, delicious, rich, smooth coffee makes a winning combination.

4 May 2021
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Reply from Joe's Coffee House

Thank you Judy. We love to hear from customers about their coffee journeys. Next time you order try Joe's Exotic Blend, it's Papua New Guinea and Sumatra. I think you might like it. https://www.joescoffeehouse.com/coffee-by-roast/medium-roast/joes-exotic-blend-coffee/

Rated 5 out of 5 stars

Coffee just arrived today after…

Coffee just arrived today after ordering it late last week. Great turnaround time! Looking forward to trying them.

28 April 2021
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Reply from Joe's Coffee House

Thanks William. I just had the Rare Americas Peaberry a week or so ago. I loved it. Let us know what you think and thanks for your support.

Rated 5 out of 5 stars

Best Butterscotch coffee beans!

Great coffee! I am hooked on the butterscotch....please don't stop making this!

10 April 2021
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Reply from Joe's Coffee House

Janice we promise to never stop making the Butterscotch Toffee, pinky swear. Thanks for your support. If you like S'mores try our Blue Ridge Campfire!

Rated 5 out of 5 stars

Quality, consistency & customer focus

I've been a Joe's customer for more than a decade. In the modern era, consistency of quality, efficiency and customer service rarely lasts; happily, Joe's is the exception. The coffee itself is always fresh-roasted and delicious, shipping quick & easy, and any random glitches in the Matrix over the years have been addressed swiftly and with excellent customer care. Needless to say, I'm a fan ... and expect to continue as one in the decade to come. Bravo, Joe!

21 March 2021
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Reply from Joe's Coffee House

Thanks Chris, we are humbled by your comments. We try to do our best everyday to bring our customers to freshest possible products and treat everyone like our family. Thanks for being a long time, loyal customers.

Rated 5 out of 5 stars

Excellent flavors and fast shipping

I’ve ordered a couple different flavors of coffee from Joe’s and have been very satisfied. Not only is the coffee delicious, but shipping has been quick as well. I will definitely continue to order from this coffee shop!

10 March 2021
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Reply from Joe's Coffee House

Thanks Nicole. We are so happy you like our coffee. We roast and ship the same day to get you the freshest coffee we can.

Rated 5 out of 5 stars

Ordered Clifton Jamaica Blue Mountain…

Ordered Clifton Jamaica Blue Mountain coffee. Came quickly as described. Roasted within same day shipped. One of the smoothest coffees I have every tasted little bit of chocolate taste, no bitterness at all, very slightly sweet. Definitely will order again.

Its an expensive coffee but worth it to treat yourself. I was using it reward myself for losing 45 lbs of fat on keto diet. Great incentive to stay on the diet.

6 February 2021
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Reply from Joe's Coffee House

First of all Steven, congrats! That is a great accomplishment. Thanks for using Joe's to celebrate. We are glad you are enjoying some of the best coffee in the world.

Rated 5 out of 5 stars

Coffee's great!

Coffee's great, very fast delivery, and reasonably priced! One of the bags I received was ground, instead of whole beans as I ordered. "Joe" sent me a bag of the right whole beans within a day, no fuss! I'll definitely be buying more coffee from them soon!

5 February 2021
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Reply from Joe's Coffee House

Thanks for the review Joel. Sorry again for the mix up but we glad you're happy.

Rated 5 out of 5 stars

Love the Georgia Pecan Pie

Love the Georgia Pecan Pie! Got my order the next day. Thanks!! I will be ordering more.

19 January 2021
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Reply from Joe's Coffee House

Thank you so much for the compliment. A few other favorite flavors are Butterscotch Toffee, Blue Ridge Campfire, it like a s'more and my personal favorite, Love Potion, it's a raspberry creme and chocolate fudge! Thanks again for the support.

Rated 5 out of 5 stars

Amazing Coffee

Amazing Coffee. Great turn around time. I ordered December 18, received my package December 20. I highly recommend Joe's Coffee for all your Coffee needs, they have everything you're looking for and more.

24 December 2020
Rated 5 out of 5 stars

Heaven in a cup

Coffee arrived later than expected but the mail is terrible. Love the Heavenly Morning coffee!!

9 December 2020
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Reply from Joe's Coffee House

Please check your mail room or front desk. Your coffee was delivered today. I am sorry for the delay you ordered after 6 pm on 11/30 and we shipped your package on 12/1. It looks like the USPS held it in GA for 3 days then it took 3 days to get to NY and another 2 days to get delivered. We are doing the best we can but we are at the mercy of the shipper. Please let us know what we could do better.

Rated 3 out of 5 stars

I am still waiting for my order to arrive

I am still waiting for my order to arrive. I got an email asking to rate the coffees purchased. Obviously, I cannot review them before I get them
You need to communicate an accurate delivery date.

9 December 2020
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Reply from Joe's Coffee House

Robert we are so sorry but the USPS is killing us this year. Your package should have taken 3 days from GA to MD and it took 10 days. This is crazy. We also need to adjust Trustpilot, they are sending automated requests. I saw you checked out as a guest, did you still receive the tracking info on your order?

Rated 5 out of 5 stars

I LOVE IT!

The best coffee I ever had! Great customer service too.

21 November 2020
Unprompted review
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Reply from Joe's Coffee House

Thanks Timmy. So glad you love our coffee and our service.

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