James Madison High School Reviews 271

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

James Madison High School was the perfect window of opportunity for me as an adult. Although I regret not finishing high school along with my peers at the time, I'm grateful that I was able to finally... See more

Rated 5 out of 5 stars

Fellow graduates, look at us! We made it through late-night study sessions, questionable cafeteria food, and enough coffee to fuel a small rocket. Today, we celebrate not just an ending, but a beg... See more

Rated 4 out of 5 stars

James Madison worked well for my son. He's self-motivated and already had a strong background before starting. We came here when he was 14 so he could graduate early to begin college. 18 months later,... See more

Rated 1 out of 5 stars

The online diploma is not accepted by any colleges or military. This is a useless program, don't waste your money. There are outrageous cancellation charges. You have 5 days to cancel, however it tak... See more

Company details

  1. Educational Institution
  2. Association or Organization

Information provided by various external sources

Earn your high school diploma online with regionally accredited James Madison High School. General track and college prep tracks available. Open to teens and adults. We help you earn your online high school diploma from anywhere at your own pace.


Contact info

3.5

Average

TrustScore 3.5 out of 5

271 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They are happy to take your money

They are happy to take your money, but when a refund is requested they arent so friendly. Seventeen hundred enrollment fee, if your lucky to get any kind of a refund it will be at most 400. Crooks

14 June 2022
Unprompted review
James Madison High School logo

Reply from James Madison High School

Mr. B., we are sorry you were not fully satisfied with your experience at James Madison High School. Your concern is important to us. We want to speak with you regarding our refund policy. Please get in touch with our Student Services Department at 1-800-224-7234.

Rated 2 out of 5 stars

Can't go at your own pace after all

I was very disappointed to learn two weeks after I started the program that this is NOT an at your own pace program! There's a maximum number of tests you can take per week, extending the program months longer than necessary. I was not told of this until after the 5 day withdrawal period had passed.

20 February 2023
Unprompted review
Rated 1 out of 5 stars

My mother recently died in November and…

My mother recently died in November and I called to cancel the program and now I am being harassed by them for something that I cannot pay. I explained this and they are calling me and harassing me after learning my mother died. Do not attend this school unless you want to be harrassed daily.

24 January 2023
Unprompted review
James Madison High School logo

Reply from James Madison High School

Hi Heidi, We are here for you and send our deepest sympathy to you and your family. We want to discuss your account. You can contact our Student Services Department at 1-800-224-7234 to get immediate assistance.

Rated 1 out of 5 stars

I'd give them zero stars if I could

I'd give them zero stars if I could! I enrolled my son with them because we moved to a place that I did not like the public school district, we moved back to where the public school is good, so I wanted to put my son back in public school. I called them well before school started, the beginning of August, to get his transcripts. I was told to cancel his subscription and pay the remaining balance and then call back and order them. I did this. When I called back to order them they told me I had to do so through their student portal. When I tried it kept telling me academic hold. So I called back and they said I could no longer do it from there because his subscription was canceled. They told me to go on parchment.com I did this and parchment.com said I couldn only do this through the student portal. So I called back was told that's the only way they can do it because they don't order transcripts. She was very rude and hateful. So I hung up and called again talked to another person and she said she'd get them ordered it would take 5-10 business days. Those days came and went. I called again, it is now September, they kept giving me the run around. Finally on a Monday they said I'd have them within 2 business days Wednesday came and went I did not get them. So I called Thursday morning and she said she does not know why I was told 2 days it will be more like 5-10 business days, but that she talked to her leader or whatever and they were going to expedite it but she could not give me a time frame as to when I'd receive them, but to call back the beginning of next week to check on them. A load of crap! I have been going at this for almost 2 months and needless to say I STILL DON'T HAVE THEM!! WHAT A BIG FAT JOKE, BUT NOT A FUNNY ONE! My son is getting behind in school because of you incompetent morons!!! Never will I recommend this program to anybody! I used to but nope not anymore!

8 August 2022
Unprompted review
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Reply from James Madison High School

We are sorry you were not fully satisfied with your experience at James Madison High School. Your concern is important to us. To check the status of your son's transcripts, we would need the student ID number to review your account. Kindly contact our Registrar's office at 1-800-224-7234. I'll make sure to share your feedback with our appropriate team!

Rated 4 out of 5 stars

Can't access my account

I'm having trouble getting into my school, is their a reason why it says runtime error, when I try to sign in? It won't let me even go to my dashboard. Please let me know, immediately, why this issue is taking place. Thank you in advance.

18 June 2022
Unprompted review
Rated 5 out of 5 stars

JMHS diploma will get you into college

I graduated earlier this year and have been accepted to one community College(CCCC) and one 4 year college (Campbell University) I chose to attend Campbell University and will begin classes in September. Still waiting to hear from financial aid. But it's official.

4 May 2022
Unprompted review
Rated 1 out of 5 stars

the worst

the worst . Don’t make the mistake I made. Their so called contact service is so rude. I tried to contact . No one answers in 30 minutes?

21 March 2022
Unprompted review
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Reply from James Madison High School

Hi Alexandra. We are sorry you were not entirely satisfied with your experience at James Madison High school. Your concerns are important to us. We want the opportunity to investigate your feedback further. Please reach out to our Student Services Department and ask to speak with a member of management at 1-800-224-7234, so we can help resolve your issue.

Rated 5 out of 5 stars

I have been enrolled 4 years working at…

I have been enrolled 4 years working at my own pace while juggling my family life I’m a back to school mother and wife and I love how I can work at my own pace! I can’t say I have had any of these terrible experiences these people are talking about. My work is always graded within 7 days and I have never had a problem opening courses. I am finally at the end and am so close to graduating with only two courses left, I will update to let you know my final experience with JMHS.

14 February 2022
Unprompted review
Rated 1 out of 5 stars

i was trying to redue my quiz they…

i was trying to redue my quiz they never answered what my next step should be neither did they give me a good advice and now that I read that the diploma is not worth it I can say that this is by far a waist of money and a big disappointed to me the worst service.

29 October 2021
Unprompted review
Rated 1 out of 5 stars

Blood suckers. Read full review.

I’ve called the school directly, however they appear to be closed today or maybe all together due to COVID. So I’ve submitted a ticket through my account that reads as follows:

I logged back in to see if I could get caught up on my past due balance...and I was surprised as well as completely baffled to see a notice threatening to send me to collections for the full amount of the tuition from these services. I am looking into filing a complaint because I just can not see how an adult can come here to further or complete there education, get struck by a global financial hardship, and in the mist of wanting to better their future instead have an online school program threaten me with collections to damage my credit. This program is obviously a scam and I am going to do my best to make this public so that no one else encounters this situation before knowing the risk. This is so ridiculous and very wrong. How can this program damage a persons credit to collect money that it is not even owed. My account has been suspended. I can see wanting to collect the amount leading up to my account suspension, but a FULL TUITION BALANCE???? This is completely unacceptable. I am going to seek legal counsel and find out any rights that I have to dispute this corrupt program.

For those reading this: the school charges you monthly....low as $35.00 a month....you can only work on two lessons at a time(yet the claim it’s self paced). There’s no reason they should be after me for a full tuition of a round $2000.00.

14 August 2020
Unprompted review
James Madison High School logo

Reply from James Madison High School

Hi. Thank you for your patience. We do everything possible to assure you are satisfied with our school. However, we do offer a no-questions-asked James Madison High School refund policy within the first 5 days after enrollment.
After the first 5 days, we calculate refunds based on the number of lessons you have completed, tuition paid and length of time you have been enrolled. Any amount you owe or are due is determined by the Tuition Protection Agreement that appears on your Enrollment Agreement. For more information please contact our Student Services Department at 1-800-224-7234 to get assistance with your enrollment agreement.

Rated 5 out of 5 stars

10/10

As far as having "trouble" getting accepted into a college. I'm enrolled fine, they had no questions or suspicion about my diploma. I can honestly say, I really miss James Madison. I loved their layout and course fluidity. I can honestly say I hate the course layout that my current college is using. I'm so used to James Madison's layout and how easy it was. James Madison helped me so much with my high school years. I wouldn't have gotten where I am today without the program. The best program I could have ever been a part of.

13 August 2020
Unprompted review
Rated 1 out of 5 stars

MONEY HUNGRY SCAM

First off, I DO NOT RECOMMEND THIS SCHOOL TO ANYONE. SUCH HORRIBLE SERVICE ! I am beyond upset with their service. Recently I withdrew my daughter out of this school because I didn't like how they don't offer advanced classes ANNND because this scam school doesn't go by grades ! I was going to enroll my daughter in WAYYY better school so I requested my daughters transcripts, I told them to send her transcripts by email, that way I would receive them faster. They told me and I quote "The estimated time it'll take to send them is 2-3 days." 2-3 DAYS, JUST TO SEND AN EMAIL ? Unfortunately I had to wait and I still NEVER received my daughter's transcripts. I called once again and they told me the EXACT SAME THING . I then again waited and I still NEVER GOT THEM ! What a shame. I called again for the very last time and they said they supposedly "sent them". I still have NOT received my daughters transcripts. They just wasted my time, how hard is it just to send a transcript ? ALSO, their waiting time is ridiculous, this school had me waiting so many times, every time I spoke to someone for help they seemed as if they didn't know CRAP. This school is a total scam. They only care about YOUR MONEY, nothing else. I DO NOT RECOMMEND THIS SCHOOL TO ANYONE !!

29 July 2020
Unprompted review
Rated 1 out of 5 stars

If I could give a zero I would

If I could give a zero I would. This school does not inform you that your child credits does not transfer over. My son was doing assignments that he didn’t even need o finish school. Then they force you to pay the remaining balance to get a transcript. They are scammers and I advise you not to use them if you have already attended a school prior to attending them bc they do not use your child’s previous transcript to determine what your child needs to graduate. I will never use them ever again. They withheld this information when signing him up for this program only for there financial gain. I am totally dissatisfied and will not recommend them to a fly.

29 July 2020
Unprompted review
Rated 5 out of 5 stars

To the comment that read

To the comment that read: the diploma is not accepted by colleges or the military...NOT TRUE. I was accepted into the Navy, The Army, and The Air Force with my diploma and served 10 years. I was also accepted into major Universities both state, private, and community college.

16 July 2020
Unprompted review
Rated 1 out of 5 stars

JMHS is without a doubt a scam.

I signed up to take a class and paid, never heard from them again. None of my login info works. Try resetting password? Doesn't work. I tried sending a reset link to my email. They never send it. I called their 'help line'. There were no humans to talk to. This is without a doubt a scam. It's not just money that I lost. I was planning my whole high school math path around taking pre calculus this summer. Now I'll have to take it at school and I'll never be able to take calc BC. I'm super upset.

29 June 2020
Unprompted review
Rated 1 out of 5 stars

This school is garbage

I Took my final exam in math and showed my work in the doc I was sent, to my suprise I made a 10, and it’s because I didn’t show my HAND WRITTEN PROOF. This is a poor excuse for a school and garbage like this has been happening to me since I was enrolled.

10 May 2020
Unprompted review
Rated 1 out of 5 stars

I regret choosing.

Terrible. I joined in June, the courses take forever to close, it s hard to get in touch with teachers and when you do they are often rude or unhelpful. I have had a terrible experience with this school. I was supposed to graduate This June a year from when i started but i didn't, they held me back by never getting back to me of closing my courses when i needed them to. Seems like they just want another annual pay check out of my folks. If you are looking for a good online high school for your kids i would not recommend this one. It may be cheap but you get what you pay for. Invest in a real education for your kids.

16 April 2020
Unprompted review

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