JLL Fitness Reviews 

I had a query for a replacement part for my Excercise Bike, they replied promptly and efficiently! Great customer service, definitely 5 stars

I required a new sensor cable for my rowing machine, which excellent value for money, so I contacted JLL Fitness. The response (from Rob) was immediate. Exceptional customer service!

Visited showroom to try out exercise bike,
staff very helpful and knowledgable.
Purchased IC300 Pro which is perfect for our needs also delivered on time.
Easy to assemble, good quality materials.
JLL followed up to check how we were getting on with equipment.

I’ve been searching Amazon and eBay for a replacement transport wheel for my spin bike. Without luck I went straight Jll ltd direct and it couldn’t h e been easier to get a replacement. Customer service was very quick and hassle free. Wish I had done so earlier.

JLL IC 400 pro stationary bike is value for money. Great quality. It feels like a real bike.

Excellent machine. Easy to use but having a high level of features. Good value for money well worth buying.

Bought a Treadmill through Amazon from JLL fitness, it turned up quickly and was easy to put together and use. We moved the treadmill while moving house and lost the bolts, I called to find replacement ones and their oversales customer service have been very helpful.

Great rower, decently priced.

I spoke to a very nice lady at JLL Fitness this morning about some spares for my IC400 pro bike they were on the way in the next post...
That is customer service at it's best so well done JLL FITNESS...
5××××× in my book so once again many thanks...

I have a spin bike IC pro. Absolutely love it! The price was competitive and great customer service. Would recommend thr company.

I bought a IC300 Pro spin bike in August 2020, as a regular gym spinner I was worried a home spin bike (especially one priced so reasonably) wouldn't be as good but I was proved wrong. This bike allows for heavy resistance, is quiet and robust. The screen although basic, provides all essential data and I find the RPMs very helpful. I wouldn't hesitate to recommend this bike to anyone interested in an at home spin bike. Very easy assembly and great customer service.

I'm a repeat customer. Had an issue with the courier losing my order, JLL sorted really quickly and the reship was with me the following day. Thanks!

Purchased a JLL Ventus 2 Rowing through Amazon. Really simple to put together. Being using it for an hour a day and it's brilliant. Definitely recommend. Just been in contact with their customer service and they've really helped! Excellent company!

Purchased a JLL CT200 Cross Trainer from JLL Fitness.

One of the parts was damaged during delivery, I contacted JLL customer support service and got an immediate response.
The team was able to replace the damaged part immediately (sent through mail, free of charge). They are very easy to communicate with. Loved their after sales support as well.

Really liked the cross trainer, does not consume a lot of space, easy to move the cross trainer around.
I move the cross trainer a lot especially when I want to watch TV while doing my cardio.
Works well until now.

The customer service team are fantastic, quick to respond and resolve any issues. Highly recommend, the bike is amazing and helping me hit my fitness goals in the cold months!

Easy transaction. Delivered on time and with plenty of communication. Excellent value for money.

I LOVE my new exercise bike!
This is an upgrade from a beginners fold out bike.
The first one delivered started making a squeak sound, then a ticking developed. After following diagnostics, JLL were great and sent a replacement. No issues with the replacement. I use my bike 3 times a week, this is my first magnetic resistance bike which I'm really enjoying. This bike also has RPM (which wasn't mentioned in the spec, so that was great to discover). Unfortunately, it doesn't track total mileage (I like knowing how many miles I'm covering each month), and there's no phone stand. But it does come with a bottle holder and a water bottle. I would like to have more adjustment on the handle bars, as I feel like I'm leaning quote far forward to reach them. But overall, I love it, its a definite upgrade from my previous bike, comfortable and very easy to assemble and use.

Hi everyone
Can somebody help me how to get a replacement belt for JLL CT300 please, really appreciate it thanks

Wonderful experience. Had an issue with the resistance on my IC350 Pro, and Amber helped fix the problem right away with great communication and replacement parts. Bike works perfectly now.