Jio Reviews 

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Extremely Disappointing Experience with Jio AirFiber!

I suspended my connection on 10th Oct 2026 to relocate it to my own residence and paid ₹1,200 in advance, with a promise of installation on 11th Oct. Today, 16th Oct, I’m still waiting! Customer care is rude, technicians keep rescheduling without even calling, and every complaint gets nothing but false assurances.

I desperately need the connection for WFH, but Jio’s pathetic service has left me frustrated and helpless.

Think twice before choosing Jio AirFiber. Poor coordination, unprofessional support, and zero accountability!

jio network very poor and bad service in my loction no network last 7 years problem not solution

Over the last two months, my Wi-Fi has gone out multiple times, and most recently, it has been completely down for the past three days. This is absolutely unacceptable, especially when we are paying for a service that is supposed to be reliable.

I had scheduled an appointment for a technician to come and look into the issue, only to receive no proper response and have the appointment cancelled on me. The lack of communication and customer service is extremely frustrating.

At this point, it genuinely feels like this company is only interested in collecting payments rather than providing the service its customers are paying for. The repeated outages, poor communication, and complete lack of accountability are incredibly unprofessional.

Terrible service overall. I would strongly recommend looking into a different provider rather than dealing with this kind of inconvenience and frustration.

Worst sim i am facing network issue in a metropolitan city chennai as well as my home town which is an urban town

Very bad network. Always network problem. If you call customer care, it is very very bad. No matter how many times you complain, it is not solved.

Am nearly using Jio abt 15 yrs. At the beggining, they maintained the flow of data consumption without any problem. Even when I used 1GB per day plan. But, nearly abt 4 yrs, am facing unexpected disappointments, by using data. With these years, I met, 3 to 4 raising of Tarrifs. Starting with ₹149/-, then it raised to 179/-then 209/- and now, 239/- just for 22 days. Am not worrying about tariffs raising. Because, it is based on the circling of economy day by day. But I don't know what they are doing with the consumption of data. You see, even though if I am not using data, it is consuming with a speed of even up to the completion for the particular day. This brings me boubt with their professional part of service. If I check with Customer care, simply they will say that there will be reason for running background app's function or continuation of running videos in the app. This is not bringing me to beleive. Am not aware that they are mischieving their technical part of their service, by absorbing data from our allocated consumption

I am in outside India. I received sim disconnect msg .within 2 days my sim disconnected. I tried to different ways to recover my sim.but it seems i entered in a non jio number. I am a long time customer of jio.i don't know what happened. I contacted many jio customer care services but they didn't provide a better answer. I requested the official mail to change my ownership to my sister name.And my sister directly go the jio shops but they said without ownership person said they can't change the ownership.through mail i alredy shared my adhar and everey person information .but nobody give a satisfactory reply

I made the biggest mistake of buying a Jio number. But it seems Govt. of India has left common people with no other option other than Jio or Airtel and slowly made the competition dead so that 'Mota Bhai' keeps his pocket always green.

With just 1 month of non-recharge, these jokers will call you 1000 times to get it recharged and will make your life hell. I wish they were so efficient in making their network or data better. Repenting buying a Jio sim honestly and don't ever make a mistake of relying on Jio number for your OTP's, other critical things please. Gujarati fraudsters are eating up this nation internally like termites.

I am a long-time Jio customer using both Jio Fiber and a mobile SIM, and I even have a Jio bank account. My Jio Fiber is currently malfunctioning and I have been regularly contacting customer care and visiting Jio offices for the past ten days to get the issue resolved, but I haven't received a solution. My internet has been down for ten days, leaving all my work pending. When I inquired with their service team, I was told that the staff aren't receiving their salaries and will only fix the issue if they are paid extra. I strongly advise everyone not to buy or use Jio products, as you will only waste your time. I am now going to file a complaint in the consumer court due to this frustrating experience.
The product I bought has been broken for ten days. I've been complaining continuously through emails, messages, and calls to the head office, Pune, and Ernakulam, but there’s been no solution. Staff aren't answering calls, and when they do, they demand money, claiming they aren’t getting paid their salary from Jio. The service and their behavior are terrible, and anyone buying this product should be very careful.
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HORRIBLE SERVICE FROM JIO - NEVER GO WITH THEM
1. JIO Service technicians who are assigned wont lift the call
2. Or they ring you once and say you did not lift and cancel your request
3. Call backs - They say can you hold on line and leave the line for ever till you get frustated and cut the call
4. Call center - They will connect to senior leaders and they dont respond you except for acknowledging
ITS IS ALL GAME OF MOVING CUSTOMERS FROM ONE TO OTHER WITH NO RESOLUTION TO PROBLEM> I WOULD SAY INDIA SHOULD BAN SUCH COMPANY SERVICES TO SHOW THE COST OF UNPROFESSIONALISM AND TAKING CUSTOMERS FOR GRANTED FOR EVER

India's worst network
Zero coustomer service
Zero network connection speed
Lowest speed and network connection
Kerala pin 686579

Very disappointing experience with Jio service. The network is often slow and unreliable, especially when I need a stable connection. Internet speed can drop suddenly, and the service quality has not been consistent. Customer support also needs improvement, as complaints are not always resolved properly or quickly.
Overall, I expected much better service from Jio. I hope they improve their network quality, reliability, and customer support .every coustomer care only says about feedback bad service .I have suggestions for jio coustomer please don't trust jio company they only cheat I think BSNL provide better network

Awful connectivity often , jio app sales reply so.atrociously, ads come in , on specific days, using personal information, though dnd on .

Probably Google and their al is not very ethical

Extremely Poor Service – Completely Unacceptable! 😡

The internet service has been extremely poor, and we have been without Wi-Fi since May. Despite repeatedly contacting customer care, no one is properly responding or taking responsibility.

We have called customer care more than 100 times, and out of all those calls, they have answered only twice. On both occasions, we were told that someone would come the next day to repair the connection, but nobody has actually come till now.

What makes this even more frustrating is that we paid for 3 months just two weeks ago, even though we have not been receiving the service properly. We have paid our money, but we are getting absolutely no service and no proper response.

This is completely unacceptable. If you cannot provide the service, at least have the basic responsibility to respond to customers and resolve the issue. Taking payment and then ignoring customers for months is extremely disappointing and unprofessional.

We need this issue resolved immediately, or we expect a refund/appropriate compensation for the period without service. 😡

Jio Fiber's recharge service is terrible—absolutely pathetic, total garbage. They are thieves; they deduct the money and then claim they will refund it after seven days, yet the recharge never goes through. This isn't service; it's a scam. Jio are cheaters.

Terrible. I am not sure about the other services they provide, but their Fiber services is horrible, highly unprofessional and unorganized. There's no system in place to check the performance of service engg. and hence they are super hero's and do as they want as if Jio is their Dad's company. I am a person who hate changes and hence i stuck to it since 5 years now. But they left me no other choice to go for other service provider (i work from home). Whenever the services interrupts (which mostly happens twice or thrice a month) i just have to depend on their cheap engineers mostly from villages. Now its up-to them when they would like to rectify the issues. sometimes i am without internet for 2-3 even 4 days. The custom care even seniors seems helpless.

Very worst Jio network is not coming 5G showing but he’s not coming network. 4G network is not coming. Why are you using this guys?

Very bad net working