Jio Reviews 

Your customer services are worst
Once you assign an engineer there is no way one can contact your customer services & engineer do not come on time .. you dont have enough engineers to look after your customers

Very bad , disconnect problem, do not provide any service.

No indoor network on ground floor inside everyones home very poor network in the entire area kindly ensure good network strength in Kasturi Vihar Tiwari Ganj area Lucknow pin 226028.
Your people are porting to other networks having 20 numbers don't want to put candy ensure strong signal strength in this area.

Because I have Jio New SIM is 5G automatic 4G convert and

Worst ever. Recently ported from airtel to jio. But that's the worst decision i have ever made in my life. I m not even getting a 4g signal in my 5g phone. I have never been this disappointed . I never thought that network service of jio would be this bad. Not recommend.

Even after waiting for more than 10 days, my issue has still not been resolved.

To verify whether there was genuinely a technical/service issue at my location or whether Jio was simply failing to activate or resolve the existing connection, I applied for a new Jio connection today. Surprisingly, the technician visited the location but refused to remove or address the existing connection and clearly stated that he would not provide any assistance.

This clearly indicates that Jio is willing to provide new connections but is not willing to resolve complaints relating to existing customers.

I also attempted to register a complaint again today, but my complaint was not registered. This is completely unacceptable and reflects a serious failure in customer service.

Since my issue has not been resolved despite repeated attempts, I no longer wish to continue with this Jio connection. Please disconnect the connection immediately and confirm the disconnection in writing.

I PAID FULL RECHARGED AMOUNT FOR 5G NETWORK.
AS SOON AS START TO USE MY MOBILE. IT SAYS YOU HAVE USED ALL YOUR DATA. THEN I RECHARGED AGAIN 49 RUPEES FOR UNLIMITED INTERNET. AND WHAT I GET IS SHIT INTERNET. LOWEST SPEED INTERNET. SOMETIMES NO INTERNET AT ALL.
JIO IS MOST USELESS INTERNET SERVICE, IM PAYING EXTRA 49 RUPEES JUST TO GET NICE INTERNET. BUT THIS IS JUST STUPID NETWORK.
NO CUSTOMER SERVICE. NO HELP.
AUTOMATIC SERVICE IS SO USELESS.
THIA IS JUST TOO MUCH NOW.

IM GOING TO SWITCH NATWORK.
IM PAYING TOO MUCB AND GET RUBBISH INTERNET. I WILL NEVER BUY JIO SIM AGAIN.

SO MUCH UPSET.
JIO YOU ARE STUPID MOBILE PHONE INTERNET NETWORK COMPANY.
VERY DISSAPOINTED

Very very poor service..... agency person not proper guide and not gave proper service...I take a follow up from last 1week but they are not properly respond...still my installation process not done... even not gave my amount refund...don't go with jio fiber... worst service 😡😡😡😡

I am Simple middleclass man lives alone and after my work if I think to browse my internet or watch YouTube. The internet is really bad I pay rs999 for 82 for 5g speed and I am getting lte speed. I spoke to 6 customer service member they only give assurance that will get sort out in 2,3 days and nothing has happened. Infact 5th advisor has hangup the call while having conversation. This is a humble request jio we are not rich like you, so please stop looting people.

Jio sim ho ya jio air fiber dono ki service bahot hi jyada ghatiya h total waste of money so agar Paisa barbad nahi karna chahte to switch to another service providers.or customer care to usse bhi jyada ghatiya h jinko yehi pata nahi ki customer ki problem ko solve kashe karna bss ek jawab hota 72 hours ke andar thik ho jayega .but hota kuch nahi h worst service I ever choose.👎

The service is very bad in Betalbatim Salcete Goa the mobile network keeps disconnecting and phone calls do not work only way to contact someone is to call with WhatsApp good I have wifi at home.I do not recommend JIO

Worst experience some times internet comes very speedy and sometimes it suddenly turning off completely yesterday while I am gaming it suddenly turned off completely we are not looking for high speed or mass internet connection we want only stable internet with enough speed and data transfer

The True 5G plan is only for show. It does not work 99% of the time, even in Mumbai. And their customer service is terrible and rude. Not recommended at all.

Road network issue all time why I pay lot of money in use the network but all time network problem not satisfied that these change the problem

I am buying a sim since 2018 before but now I am decided to quit permanently to jio services fully worst service no customer setisfaction but that ceres ask me many times of raise complaint but no any response that is very big issue now so I'll break my sim card parmanently

Subject: Formal Complaint Regarding Reallocation of My Long-Used Mobile Number Without Proper Resolution

My name is Nitesh Kumar, and I had been using mobile number 76449482** continuously for almost the last 10 years. This number was extremely important to me, as it had been registered and shared across numerous official as well as personal platforms, accounts, contacts, and services.

Due to an unfortunate situation, there was a period when I was unable to use the number because I did not have access to a mobile phone and was not in a position to use the connection. Once my circumstances became normal, I made repeated attempts to reactivate and recover the same number. I contacted Jio Customer Support several times and also personally visited Jio offices on multiple occasions, requesting assistance in restoring my number.

Unfortunately, despite my repeated efforts and follow-ups, I was unable to get my number back due to what I experienced as an extremely poor and ineffective customer-service process.

I have now come to know that the same number has been allotted to another customer. This has caused me considerable distress and inconvenience because the number was associated with many of my official and personal records, accounts, contacts, and other important services.

I would also like to acknowledge that I made a mistake by porting this number from Airtel to Jio, believing that Jio would provide reliable service and support when required. However, my experience has been completely different.

I have raised this issue with Jio on several occasions, including through emails, but unfortunately, I did not receive any satisfactory response or resolution.

As a result of this experience, I have already discontinued Jio connections used by more than 30 people among my family and acquaintances, and I intend to continue moving away from Jio services. I understand that this may not significantly affect such a large organization, but for me, this is a matter of principle and customer trust.

I am not making this complaint simply out of anger. I am raising my voice because I believe that a customer who has used a number for nearly a decade deserves proper assistance, communication, and a fair opportunity to recover it when circumstances prevent temporary usage.

I strongly protest the way my case was handled and the lack of proper response from Jio despite my repeated attempts to seek help. I request Jio's senior management and grievance team to look into my case seriously, review the complete history of my requests and communications, and provide me with a proper explanation regarding why my long-used number could not be restored despite my repeated efforts.

I hope that my complaint will finally receive the attention and response that it deserves.

Regards,
Nitesh Kumar

They don't give proper net i am doing any important task suddenly net got disrupted and I got restart from 0. It's same for wifi and phone internet. They should stop making net either or make it free because the money I am giving is going waste i bought 100 mbps plan and got like 10-15mbps during work hours. Don't buy jio internet be deprived of it completely better than wasting money on this internet. Total waste of money.