JF Law Limited Reviews 

1,022
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear communication, making the process smooth and reassuring. People frequently highlight the excellent customer service, noting prompt responses and regular updates throughout their claims. Many consumers are very satisfied with the service provided, appreciating the diligence and expertise that often leads to successful outcomes and good settlements. However, some customers also noted issues with communication and responsiveness, experiencing delays in replies or a complete lack of updates. Some people also felt that staff changes led to a lack of continuity, with cases being closed or handled by different agents who were unaware of the details, and a few encountered rude staff members. Additionally, some reviewers mentioned issues in handling their claims, resulting in financial impact or difficulties in proceeding with their case under initial agreements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting clear, prompt, and informative... See more

Claim

Customers had positive experiences with claim, often highlighting clear communication, responsiveness, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as magnificent, spot on, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting efficient, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had a data breach claim settled through JF law, my solicitor Bethan Simons had very clear communication, was responsive and informative and gave me confidence that my claim was being han... See more

Rated 5 out of 5 stars

My 1st impressions of JF LAW and their initial interview was positive I spoke to someone there called Zozan. She was extremely helpful and explained properly everything I needed to know, I felt compl... See more

Rated 5 out of 5 stars

My claim against an airline (in-flight fall) took some time to resolve, but Stephen and the team at JFLaw made sure we were on top of the process the entire time. Very knowledgeable and diligent when... See more

Rated 5 out of 5 stars

I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim throu... See more


Company details

  1. Law Firm
  2. Personal Injury Attorney

Written by the company

JF Law was established in 2014 and since then we’ve gone from strength to strength. Our speciality field is personal injury law. However, as time has gone on we’ve expanded into other key areas, such as medical negligence, data breach law, and housing disrepair. Over the years we’ve not just helped thousands of clients recover compensation, but helped them achieve justice for the wrongs they endured. This is all down to our commitment to providing you with the best legal service possible. From accidents at work and trips in the street to medical negligence and breaches of your personal data, our team is experienced and skilled in their chosen fields.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(1,022)

262 reviews in the last 12 months

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Rated 5 out of 5 stars

I had Tracy handle my claim

I had Tracy handle my claim. I was extremely nervous as I have never been through something like this before. There was alot of emotional and physical trauma related to the accident. Tracy and team guided me all the way through, it was a seamless experience from start to finish. Although there were many medical check ups and appointments I had to go to each time I was feeling down or confused Tracy would be there to help me feel more confident and give me the support I needed and correct professional guidance to give me a better understanding of the stages the claim was in. She was always just a phone call away no matter how many questions I had and continued to make me feel comfortable enough to approach them with anything I was unsure about (even questions you may feel silly to ask). They were patient and caring all the way through. And I am so pleased with the outcome. I couldn't recommend and thank JF law and Tracy Chik enough.

You have been amazing! Thanks you!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Would Highly Recommend!

I had a very complicated and unique case where I did not think I would receive anything, however Christopher .W. had worked extremely hard over the past year negotiating back-and-forth to ensure that I would win my case. I did win my case and was kept updated along the way with good communication and great customer service! I would highly recommend going with JFLaw for any claims and would specifically request Christopher .W. as his perseverance in any case is fantastic! Thank you!

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Criminal Compesation :

Criminal Compesation :

My complaint is that they failed to provide me with a satisfactory service from November 2018 until now February 2023 since J.F. Law took my claim to complete.

Jane D. ( my case worker ) J.F. Law took 8 (eight ) months to change my address from CICA ( which is criminal compensation department) doesn't now give me any updates regarding my claim , doesn't not returning my calls and when I've try to make an complaint the secretary hang up on me.

Excuses from the office when I've try to contact the J.F Law are:

your case worker is not available for the moment he will return your call ( never)
you case worker is in holiday
your case worker is in annual leave ( he had an emergency )
has an personal Illness
out for lunch

Really not happy with the services and I will not recommend J.F. Law ltd. to anyone.

23 February 2025
Unprompted review
Rated 1 out of 5 stars

I approached this team about a personal…

I approached this team about a personal issue on a no win no fee
The claim was dealt with poorly and I was told if I was not under a psychiatrist I would not be able to claim for mental trauma
The CICA made a offer within a few months
However it did not take into account my mental health because it was not addressed
On top of that they then took 25% plus fees which is a maximum charge for complex cases
Which this was not
I feel like I have lost a lot of compensation due to there assessment and the hefty fees
I have asked to speak to there complaints handler
Avoid at all cost

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I'm gretfull and thank's to JFL Team…

I'm gretfull and thank's to JFL Team they work very hard in to my injery claim case. MR CHRSTOPHER WOODBURN .He did very hard in my case . I'm so glad to thank's him my recepect. I appritiented the service l had .Meany thank's MR CHRISTOPER WOODNBURN.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

JF Law give me a position and… One of the best lawyers in London

JF Law give me a position and opportunity to get my rights. My case was complicated but I get the results that I want with help of them victory and Sharron was perfect. They do everything one by one and professionally. I have to say big thanks to them that without them never I would be able to get my results. They were so patient and followed the case and spoke with me every single step and I appreciate them lots . I strongly recommend them to all people who have complicated case , they’re really knowledgeable about low . They make me happy with their service. My pleasure to had them and I will wish all the best for them. Parang

5 February 2026
Unprompted review

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