JF Law Limited Reviews 

1,022
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear communication, making the process smooth and reassuring. People frequently highlight the excellent customer service, noting prompt responses and regular updates throughout their claims. Many consumers are very satisfied with the service provided, appreciating the diligence and expertise that often leads to successful outcomes and good settlements. However, some customers also noted issues with communication and responsiveness, experiencing delays in replies or a complete lack of updates. Some people also felt that staff changes led to a lack of continuity, with cases being closed or handled by different agents who were unaware of the details, and a few encountered rude staff members. Additionally, some reviewers mentioned issues in handling their claims, resulting in financial impact or difficulties in proceeding with their case under initial agreements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting clear, prompt, and informative... See more

Claim

Customers had positive experiences with claim, often highlighting clear communication, responsiveness, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as magnificent, spot on, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting efficient, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had a data breach claim settled through JF law, my solicitor Bethan Simons had very clear communication, was responsive and informative and gave me confidence that my claim was being han... See more

Rated 5 out of 5 stars

My 1st impressions of JF LAW and their initial interview was positive I spoke to someone there called Zozan. She was extremely helpful and explained properly everything I needed to know, I felt compl... See more

Rated 5 out of 5 stars

My claim against an airline (in-flight fall) took some time to resolve, but Stephen and the team at JFLaw made sure we were on top of the process the entire time. Very knowledgeable and diligent when... See more

Rated 5 out of 5 stars

I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim throu... See more


Company details

  1. Law Firm
  2. Personal Injury Attorney

Written by the company

JF Law was established in 2014 and since then we’ve gone from strength to strength. Our speciality field is personal injury law. However, as time has gone on we’ve expanded into other key areas, such as medical negligence, data breach law, and housing disrepair. Over the years we’ve not just helped thousands of clients recover compensation, but helped them achieve justice for the wrongs they endured. This is all down to our commitment to providing you with the best legal service possible. From accidents at work and trips in the street to medical negligence and breaches of your personal data, our team is experienced and skilled in their chosen fields.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(1,022)

262 reviews in the last 12 months

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Rated 5 out of 5 stars

Can't thank you enough

Can't thank you enough, and for the outcome I never actually thought I would get .
Its thanks to Jessica Stewart who has dealt with my case and kept me updated when needed.
Very polite, explained everything well .
Am glad I made the choice to go with this company.

Thank you very much , I have appreciated everything and that thank you is to Jessica Stewart from the start of my case from 2022 until now 2026 .

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Kerrie has been amazing

Kerrie has been amazing! She is great at communicating, makes you feel at ease and explains things really well. Would definitely use the solicitors again! Thank you Kerrie for all of your help!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Kerrie Deryn-Levell at JF Law Ltd

I had an excellent experience with JF Law Ltd. Kerrie Deryn-Levell handled my personal injury claim with professionalism, clarity, and care from start to finish.

She kept me updated, explained everything clearly, and made the process straightforward. I am very grateful for her efforts, assistance, and support, and I appreciate the hard work she put into bringing my claim to a successful conclusion.

I would happily recommend JF Law Ltd, and I would especially like to thank Kerrie Deryn-Levell for all her help.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Successful claim handled professionally

JF Law Ltd handled my CICA claim professionally and achieved a successful outcome. Jessica Stewart kept me informed, explained the payment timescales clearly, and the award was transferred promptly once received. I am very happy with the result and would recommend their service.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

I can’t rate JF Law highly enough…

I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim through to a much satisfactory conclusion. Many thanks Tracy for all your Hard work and dedication, I certainly would not go anywhere else should I require legal services in the future

5 May 2026
Unprompted review
Rated 5 out of 5 stars

The service I received from J F Law was…

The service I received from J F Law was exemplary.

From start to finish, their handling of my personal injury claim was outstanding. They arranged for my injuries to medically assessed by an independent Doctor, who then produced a report, which was instrumental achieving a much higher settlement figure from the third party's insurers than they were willing to offer me before my claim was heard in court.

Their fees were (capped by 25% of the amount the Judge awarded me) were not unreasonable, given the amount of time and work J F Law put into my case. They are true professionals of the highest integrity, who work to extremely high standards.

I have no hesitation in recommending them to anyone seeking a Solicitor.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

CICA claim support

Very supportive and actively chased my claim without me needing to prompt or ask.
Regular check ins when needed and regular updates. Made the process so easy.
Thanks for all your support Kaylee Houghton.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

JF law firm was fantastic

JF law firm was fantastic! They helped me win my case. Daniel Taylor handled my case well and he was professional throughout. Whenever I have questions I would communicate via email and they would reply as soon as possible. I never had to do anything, Daniel’s team were remarkable. I am forever grateful for their service and winning my case.

I highly recommend JF law especially Daniel Taylor’s team.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

this company helped me out with my…

this company helped me out with my injury claim very well. they made it simple short and sweet and got the job done right and gave me all the help that i need to peruse my claim i highly recommend these solicitors

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Good solicitor

If you need a good solicitor then look no further this company has your best inters at heart. Thank you all your help.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Bus traffic accident claim

I was so anxious when I made the call to JF Law. It took Michelle only a moment to put me at ease, and help me set up my bus road accident claim thank you so much Michelle!

13 April 2026
Unprompted review

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