easy to book, I just kicked out once during booking, no issue all data were saved on the page. option for cancellation and changing also with charge, but some other company didn't have it or you have... See more
Company replied
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Review summary
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The search for flights was excellent however when using the multi city option to book 3 flights it kept telling refusing to show the flight available. what royaly pissed me off is having to then sear... See more
Company replied
I never had a problem making the booking, but had an issue with the payment going through. It kept rejecting my card and the time taken to get to this conclusion was a prolonged period. I had to rep... See more
Company replied
Found it difficult to navigate Doesn’t let you choose seats Confused me with the pay authorisation Doesn’t print tickets straight away Leaves you wondering if it worked or not
Company replied
Company details
- #4 of 4 best companies in Airline Ticket Agency
- #2 of 2 best companies in Flights Search Site
- #11 of 11 best companies in Travel Agency
Written by the company
Jettzy is an online travel agency that is dedicated to providing its customers with the best possible travel experience. Through the use of advanced technology, Jettzy.com.au is able to offer highly competitive airfares, making it a popular choice for travelers looking to save money on their flights. The website's user-friendly interface allows customers to easily search and compare prices from a variety of airlines, while its sophisticated algorithms ensure that customers can find flights that meet their specific needs and preferences. Jettzy.com.au prides itself on its commitment to customer satisfaction, offering exceptional service and support to ensure that every trip is a success. While Jettzy.com.au recognizes the importance of technology in the travel industry, the company remains humble and focused on its mission of providing customers with a simple, affordable, and stress-free way to plan their trips.
Contact info
New Zealand
- jettzy.com.au
3.5
Average
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Brisbane - Mackay
Outgoing journey from Brisbane, no worries but return journey some confusion at the Mackay airport as no seat was allocated for this ticket. Was sorted in the end and made the flight. Little concerned for a while.
9 June 2026
Reply from Jettzy
Thank you for your positive feedback
Not bad
Not bad, they charging $22 at check out, but at least they are not fraud!!!
I'm most likely to buy from them again.
9 June 2026
Reply from Jettzy
Thank you for your positive feedback
Booking process was quite easy and quick
14 June 2026
Reply from Jettzy
Thank you for your positive feedback
Airline cancelled our flights and…
Airline cancelled our flights and Jettzy charged us $600 to refund our money. Robbery! DO NOT USE THEM! There are far better sites to book flights that don’t try to rob you blind.
16 June 2026
Unprompted review
Reply from Jettzy
Hi Elmine,
We apologize for the inconvenience.
Kind regards
Jettzy
I was a little sceptical but everything…
I was a little sceptical but everything went smoothly. The service is great
15 June 2026
Reply from Jettzy
Thank you for your positive feedback
Easy easy easy
Easy easy easy! I’m not a seasoned traveller but had no problems finding what I needed
14 June 2026
Reply from Jettzy
Thank you for your positive feedback
Reply from Jettzy
Thank you for your positive feedback
I love the quick response from the staff
6 June 2026
Reply from Jettzy
Thank you for your positive feedback
Very officiant
Very easy to navigate flights and prompt responce when booking. I had my itinary emailed to me within 5 minutes of booking.
14 June 2026
Reply from Jettzy
Thank you for your positive feedback
Reply from Jettzy
Thank you for your positive feedback
Not professional at all
Not professional at all. Changed my flights with no alternatives.
7 April 2026
Reply from Jettzy
Hi Chloe,
Our team advised you of the alternative flights. Please check your email again.
Cheers
Jettzy
Reply from Jettzy
Hi there,
We're sorry for the inconvenience.
Kind regards
Jettzy
Reply from Jettzy
Thank you for your positive feedback
Reply from Jettzy
Thank you for your positive feedback
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