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Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the customer service, highlighting quick responses and helpfulness in resolving issues. Many found the support team to be excellent, especially when dealing with order modifications, replacements, or delivery concerns. However, opinions are mixed regarding product quality, order accuracy, and delivery services. Some people were dissatisfied with the product quality, citing issues like peeling logos after washing or receiving items that felt fake. Others experienced problems with incorrect sizing, receiving the wrong item, or significant delays in delivery, with some orders taking much longer than expected or even getting lost.

What people talk about most

Product

Users describe ambiguous interactions with product quality and authenticity. While some customers praise the... See more

Order

People report ambiguous experiences with order. Many customers experienced significant delays, with some... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the quick response times... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers express significant dissatisfaction, citing... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers report long delays, with some orders taking... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was a better experience once I got support involved. Hopefully order is shipping today as expected. I would have preferred to exchange the shirt that did not fit back but the alternative of getting a... See more

Rated 4 out of 5 stars

Although the tracking website is delayed, the product was delivered reasonably fast. The size I chose was not right and contacted Customer Service. They were EXCELLENT! Quick and easy with a new re... See more

Rated 3 out of 5 stars

The order seemed to take a long time to arrive. Indeed after a while I began to check tracking which didn't seem to be working. Eventually I emailed to say there seemed to be a problem, but as it happ... See more

Rated 5 out of 5 stars

Earlier today (Saturday) I emailed to ask if I could modify a prior order. I received an email (maybe) ONLY an hour later. Modification allowed. With a link to a simple single page to process the... See more


Company details

  1. Outdoor Sports Store

Written by the company

Your trusted store for all things Football (Soccer) merchandise.


Contact info

3.7

Average

TrustScore 3.5 out of 5

304 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM. DO NOT PURCHASE

Paid 120$ for a FAKE Scotland top. They made it impossible to refund, back and forth with emails until I gave up. Scam site. Do not purchase from these people.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

I would like to give credit to the…

I would like to give credit to the Customer Experience support team for their help. The delivery company had lost my package, and after I informed them, they were able to assist me promptly, arrange a replacement on time, and provide timely support throughout the process. Thank you.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I ordered a jersey for Christmas, unfortunately it did not arrive in time and when it did I had ordered the completely wrong size. I contacted support any they have been great organising a replacement jersey. I have just being trying to deal with another online company trying to organise a return and it has been a nightmare. Looks like I will lose my money. So it was so wonderful to deal with an online company that was considerate and found a solution that was suitable to both parties. Thank you so much.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Customized Jersey for…

My son wanted a Customized Jersey for Christmas and at first I was hesitant to order from this website since it was my first order, but took a chance and he loves it! Had a couple bumps on the road with tracking my custom support was very supportive and quick to respond. Definitely will be ordering again.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, I ordered a jersey but it was too small. They generously offered me to keep the original jersey and just pay the difference on the shipping.
Very helpful!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Awesome jersey

Awesome jersey. Great product and great customer service. My original order (large) was smaller than expected and they offered to replace the item without any issues. Thank you!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Lovely customer service

Ordered the Chelsea top for my husband for Christmas. The sizing isn’t the same compared to other company’s so I asked to exchange everything is all no sorted and I’m just waiting for the new one to arrive in the correct size. Hopefully all is ok

8 January 2026
Unprompted review
Rated 4 out of 5 stars

Great quality.

Great quality.
Bought as a gift, it was a perfect fit true to size. Although the shipping was delayed their customer service team were helpful and professional.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I bought my nephew a jersey that he already had. Jersey Dor suggested that rather than the hassle and cost of retiring the original jersey , that I pick a New Jersey for him and only for the packing. They did not require that I return the original jersey at all. This demonstrates excellent customer service and I would highly recommend.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Good quality shirt / Great customer service

I originally ordered a Man U black football shirt for my husbands Christmas present, however the sizing came up very small.
After contacting the support team, they arranged to send the correct size shirt and were very helpful in resolving my issue. I am now waiting for the new shirt to arrive, fingers crossed .

7 January 2026
Unprompted review
Rated 4 out of 5 stars

I want to give credit to the support…

I want to give credit to the support team for their assistance on my order. While I ordered a Liverpool top for a Christmas gift, the delivery ran into issues and was late, however, the support team went above and beyond to resolve my issue.

7 January 2026
Unprompted review
Rated 4 out of 5 stars

Expedited shipping cost refunded

I ordered the Scotland Jersey with expedited shipping. Unfortunately the Jersey did not arrive in the time frame expected. The Customer Service Team was quick to respond to my concerns and continued to follow-up as I waited for my item to arrive. I was happy to receive a refund for the shipping cost once I confirmed that it did. I was very happy with the service that I received.

6 January 2026
Unprompted review

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