Jemca Toyota Croydon Reviews 

Every member of staff seems to really care about your experience.
I have been a customer at Jemca Bracknell for a good few years and have never had a bad time at the branch.

Very welcoming and informative team at Reception. However my vehicle was in for a recall, I was advised on the phone prior to arriving that the part for the recall would not need to be paid for. However I was given a list of over 10 components that would need to be replaced to get to the recalled part. This came to a cost of over £1000 !!

Sally was a star. Extremely helpful.

Muks and Dee have been brilliant very friendly and welcoming thank you for all your help.

Sanjiv our sales executive was outstanding. A real credit to your company. Explained everything in detail when purchasing our new car. Really did go that extra Mike for us. Would definitely recommend him. Also Cloe was very helpful when dealing with the finance. Last but certainly not least Dee was also lovely. Thank you Jemca. This is the second purchase from you and service was exceptional again. Thank You

Dee and shakil are fantastic thanks so much for your help

Sanjiv and Dee very helpful will be back in a couple of years for our next Toyota thank you both so much.

Fantastic friendly service. Greeted by Dee on arrival and was helped by KD. Many thanks Toyota!

Really great customer service from Dee and patience of a saint from Mukesh - made the whole experience very enjoyable friendly and professional. Mukesh was fantastic and we immediately knew we made the right decision going with Toyota Jemca.

I’ve been coming here for approximately 15 years. The reason I initially chose Toyota Bracknell over other main dealerships was purely down to the customer service. It’s amazing and staff are lovely - they know you. Between myself and my family we’ve had 6 cars from them and recommended to others.

Excellent service from Mukesh and Dee. Friendly, efficient, brilliant customer service! Could not have asked for anything more!

Sallie is an exceptional host, very warm and accommodating! Finley was amazing too, he took extra time to explain everything to me as I had lots of questions & he was extremely helpful. 10/10 experience!

Had a great experience with Mukesh and Dee who were very helpful and polite

Dee was very friendly and offered refreshments.

Despite our deafness, at first we had doubt buying another car from Jemca at Purley Way but the atmosphere there was so welcoming with all the staff ( I mean all of them - Martin, Dee, Phil and Chloe). Their attitudes, communications, helpfulness were outstanding! We will come back! Thank you

I'm so happy to have been given help and support at Jemca by Miss Dee S. My day has been great and I thank her for finding my documents. Mr Phil Greco too I thank you too sir!

Great people to deal with. Dee looked after us very well. Khurram was professional to deal with.

I recently visited Jemca Toyota and had a positive experience overall. While there were a few concerns about the service quality, such as issues with fluid top-ups and brake maintenance, I found the sales team to be exceptionally helpful. Richard, our sales assistant, was fantastic, guiding us through the buying process with ease and treating us like family. The dealership has a warm atmosphere, with staff like Nico and Andy offering a welcoming, professional service. Despite some areas needing improvement, I felt supported and valued as a customer, which makes me feel confident in recommending Jemca Toyota.

Disgusting and unacceptable behaviour,zero help and no respect from their Body shop manager.

Absolute disgrace that someone that horrible can work for such a big car brand.

Utterly disappointed.Avoid Croydon Body shop!!!!!

They were very helpful from the beginning. Mark Turner introduced number of cars to us and he advised us on each of them.
I can not thank MARK enough for honesty.
He is a real professional.