JB Postle Reviews 

532
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

I needed a new replacement dishwasher for my holiday let urgently. Postles arranged for speedy delivery and installation of a new dishwasher ,they took care of everything .Their service was professi... See more

Rated 5 out of 5 stars

After I ordered & paid I realised the wine fridge could not be lowered enough to fit under my worktop, so asked to cancel. Nicki went above & beyond to immediately check with the manufacturer that it... See more

Company replied

Rated 5 out of 5 stars

Thanks to Clive in North Walsham showroom for answering all our questions regarding colour match for our Bosch fridge / freezer when wanting to match a dishwasher and washing nothing was too m... See more

Company replied

Rated 5 out of 5 stars

Problem with Insurance Claim on Samsung Side by Side Fridge Freezer purchased August 2021 Warranty Policy held with RetraCare....who were very poor with provision of Service/Support. In fact D... See more

Company replied

Company details

  1. Electronics Store

Written by the company

Your local electrical Superhero in Norfolk for Sales, Spares and Service. Shop top brands Bosch, SMEG, Panasonic, Samsung, AEG, Neff online or on your High Street in Aylsham, North Walsham and Sheringham.


Contact info

4.9

Excellent

TrustScore 5 out of 5

532 reviews

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4.9

All reviews

(532)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Came to the house to measure up and make sure the new washing machine would fit under the kitchen work top. Knowledgeable and helpful

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Great experience. Friendly people.

The website was easy to use. Ordering was easy as well. The whole experience was good. When phone call was received the next day, to arrange delivery, it was a smooth and polite experience.
Would order from JB Postle again.

29 December 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review and Happy New Year from us all.

Thank you also for the great feedback you have given us and I know the whole Team JBP will be pleased with your review.

We are pleased you found ordering easy and communication with the Team JBP smooth and polite.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Service was exceptional

Service was exceptional. Cheapest price on the market and the quickest. Super handy having the click and collect service and the customer service I couldn’t fault

19 December 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review and Happy New Year from us all.

Thank you for shopping locally and your feedback which the Team will really appreciate.

We are pleased you found our prices competitive and found the Click and Collect service handy. We are always happy for you to collect your order from us at your convenience.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Went in shop and it all ready for me…

Went in shop and it all ready for me too shop

29 December 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review and Happy New Year from us all.

Thank you also for the great feedback you have given us and I know the whole Team JBP will be pleased with your review.

We are pleased you found ordering easy and we are always happy for you to collect your order from us at your convenience.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Excellent customer service

I cannot praise JB Postle highly enough. Their staff are first class. They are knowledgeable and helpful and make the whole process, from initial enquiry through to delivery and installation, as easy and straightforward as possible. Thank you. I highly recommend.

29 December 2023
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review and Happy New Year from us all.

Thank you also for the great feedback and your recommendation to others that you have given us and I know the whole Team JBP will be pleased with your fab review.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Excellent service!

22 December 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review and Happy New Year from us all.

Thank you also for the great feedback you have given us and I know the whole Team JBP will be pleased with your review.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Availability and delivery time of the…

Availability and delivery time of the item I wanted was better than amazon and the price was the same, i was also able to pick the item up at a time convenient to me rather than waiting in for a delivery.

The shop rang me to say the item was there , nice friendly staff and its good to support a local business

21 December 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review and Happy New Year from us all.

Sorry for the delay in responding but we have had a super busy time over Christmas.

Thank you also for the great feedback you have given us and I know the whole Team JBP will be pleased with your review.

We are pleased you found ordering easy and we are always happy for you to collect your order from us at your convenience.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Easy purchase from start to finish

Easy to order online for pick up and products described well. Phoned on morning of collection to ensure it was in warehouse as had quite a trip to pick up very quickly confirmed. Pick up from warehouse very straight forward and staff very helpful.

16 December 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review and Happy New Year from us all.

Sorry for the delay in responding but we have had a super busy time over Christmas.

Thank you also for the great feedback you have given us and I know the whole Team JBP will be pleased with your review.

We are pleased you found online ordering easy and we are always happy for you to collect your order from us at your convenience.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Super fast and efficient service

Super fast and efficient service. Free local delivery and competitive pricing

6 December 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review and Happy New Year from us all.

Sorry for the delay in responding but we have had a super busy time up to Christmas.

Thank you also for the excellent feedback you have given us and I know the whole Team JBP will be pleased with your review.
We do try our best to be competitive and aim to get your delivery to you as soon as we can.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Fantastic Service

Had a washing machine delivered today. Absolutely great service from the initial telephone to discuss model etc. to the 2 super gentlemen who delivered, installed and removed the old one. Arrived when expected and also given help with the programs.

7 December 2023
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review and Happy New Year from us all.

Sorry for the delay in responding but we have had a super busy time up to Christmas.

Thank you also for the great feedback you have given us and I know the whole Team JBP will be pleased with your review.
We do try our best to be helpful and efficient with our deliveries.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Excellent Service

Excellent Service, order on the day, few hours later delivered, all easy to order on line and the gentleman dropping off the dryer was also a star.

27 November 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review and Happy New Year from us all.

Sorry for the delay in responding but we have had a super busy time up to Christmas.

Thank you also for the great feedback you have given us and I know the whole Team JBP will be pleased with your review.
We do try our best to be helpful and efficient with our deliveries.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Courteous, efficient and well priced

We ordered the washing machine on Saturday afternoon and it was delivered and installed by 5pm the Monday after. The old washing machine was taken away as well. They had a lot on that Monday with other orders but managed to fit this order in and were helpful and courteous all the way through.

4 November 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review and Happy New Year from us all.

Sorry for the delay in responding but we have had a super busy time up to Christmas as you can imagine.

Thank you also for the great feedback you have given us and I know the whole Team JBP will be pleased with your review.
We do try our best to be helpful and efficient with our deliveries and try to help you out quickly when you need us.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

What service?I rang Saturday morning and jn the…

I rang Saturday morning and jn the afternoon the freezer was delivered. That's what I call good service!

28 October 2023
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review and Happy New Year from us all.

Sorry for the delay in responding but we have had a super busy time up to Christmas.

Thank you also for the great feedback you have given us and I know the whole Team JBP will be pleased with your review.
We do try our best to be helpful and efficient with our deliveries.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Next day delivery.

Next day delivery.
On time
Very helpful delivery staff
Took away old appliance
Very satisfactory.

24 October 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review.

Thank you also for the great feedback you have given us and I know the whole Team JBP will be pleased with your review.
We do try our best to be helpful and efficient with our deliveries.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Great service

Great service, helped us pick the right washing machine for what we need - removed our old one and fitted the new one on the set day

13 October 2023
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review.

Thank you also for the brilliant feedback you have given us and I know the whole Team JBP will be pleased with your review. We try our best to be as helpful as we can for our community.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Excellent service

Excellent service.
Called in shop this morning to buy washing machine had it delivered same day.
Dave and Callum came out to install it and went the extra mile to ensure I was completely happy . .thank you both. Certainly will recommend Postle of Sheringham

10 October 2023
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you for your great 5* review.

Thank you also for the brilliant feedback you have given us and I know Dave & Callum and Sheringham shop will be pleased with your review. We try our best to be as helpful as we can for our community.

If there is anything we can do to help in the future you know where we are.

Please do Just Ask
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Would definitely recommed

It was easy to order on line and I was contacted straight away to organise delivery. My machine was delivered on time without any problems by a very helpful man. Would definitely recommend.

3 August 2023
Rated 5 out of 5 stars

As usual

As usual, great product, great service and a competitive price. What's not to like?

4 August 2023

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