JAYLEY Reviews 

Great jacket. Nice quality at a good price. Delivery as expected, no issues.

Great products and fast delivery!

Fab jacket, delivery so quick, very good price.

Jayley is an amazing boutique with fabulous pieces. I have bought countless coats, jackets & tops from them over the last few months. Their one off pieces are fantastic, so different to any other boutique. The quality of all their items is exceptional.

I love this cardigan. Went to Sweden for a city break and received lots of positive comments even from airport security lady ! Bright vibrant colours , and added bonus of a NHS discount.

Easy ordering fast delivery. Needed to get intouch with customer service issue was delt with straight away

I had high hopes and high expectations for this company, they failed miserably!
The customer service is apar with China
I ordered a bag came within seven days, ordered a second bag it never arrived. Ordered a third it arrived within a week.
I ordered a 4th it never arrived.
I contacted the company numerous times requesting tracking details and they ignored ALL my messages.
I had to contact PayPal to get my money back.
I will NEVER shop with them again, it's hit or miss on delivery. The company is below par . Shop with caution , I'd say they're in it for the money!!

Love this beautiful faux scarf..So soft and unique. Will return to Jayley for more items.

Love everything I ordered from Jaley!

I heard amazing things about this company and their clothes look absolutely stunning. I should have seen it as a red flags that I heard all of these amazing things from influencers on tiktok who all seemed to have 'paid partnership' labels.

Bear in mind this site is not cheap. Looking at the pictures on the website the clothes look great quality so I ordered myself a faux fur coat. When it arrived it instantly did not look like the photo. The colours were so dull and I know it was faux fur but it just felt really plasticy.

I then ordered a pink and white scarf at least I think it was white. It had tassels at each end and they were tinted with grey/beige and it almost looked dirty.

The final thing is honestly laughable. I ordered the most adorable looking heart-shaped handbag. I thought it was so cute I had to have it but when it arrived I was stunned. It was literally a heart shape with a handle, and a zip pocket in the back no bigger than a credit card. None of this was advertised on social media. Whenever the bag was shown it was always shown from the front and nothing was said about what the inside of the bag was like. Absolutely laughable.

Overall I had such high hopes but ended up so disappointed. It's such a shame because everything looks really amazing in the photos :( PLEASE read reviews of places before you order.

Fabulous quality, such great styles and quick delivery, wrapped carefully in pink tissue. Felt very special.

Great! Really unusual quirky clothes and accessories. I’ve bought from Jayley a few times now and the service and quality are consistently high!

Great and reliable service.

Love love love this coat. I got loads of compliments wearing it.

Loved the clothes - superb colours. Efficient and clear delivery details. Would order again.

This was my first time ordering from Jayley and I was not disappointed! In addition to being a gorgeous cerise-coloured coat and incredibly soft, it was also significantly reduced in the sale :-) The communication and delivery were straight-forward too. Thank you!

Great quality at fantastic price - beautiful items

This is the first time I placed an order; I purchased a variety of items as its been a sale time and I was tempted.

On a positive side, the shape and cut of clothing is great, and the stitching/seams are professional and neat.

On a negative side, the fabrics are such a poor quality! They feel like plastic, mean sort of polyester at best, and yet advertised on their website as " 80% silk and 20% viscose"?? The actual labels on the garments stated " 80% rayon and 20% viscose", but, as above, I doubt either are correct. Most of my clothing ( from other brands) are cotton or linen or silk, so its easy to tell the difference.

I shall not be buying from them again, but if you dont mind that fabric feels like plastic, the actual look is great.

I’ve been a huge fan of this brand since I first saw their pieces in a US select shop. I finally placed an international order, but unfortunately, a few items didn't fit and I had to return them.

Everything was fine and they responded within 48hours until the return process started. Since I shipped the items back, they have completely stopped responding to my emails. I’ve been asking for an update for weeks . It feels incredibly dishonest to ignore a customer once a refund is involved. Truly disappointing experience.