SBT Hobbies & Autos LTD Reviews 

105
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I bought a Honda Fit from Steven a couple of weeks ago and have been really happy with it so far. The whole process was easy and straightforward, and Steven was friendly, helpful and patient through... See more

Rated 5 out of 5 stars

We bought our Honda Stepwagon from Japan Autos, and Steven was fantastic from the first email enquiry through to collection. He responds quickly, and is professional, knowledgeable, personable an... See more

Rated 5 out of 5 stars

Absolutely love my Toyota Alphard, thought I might miss my trusty Nissan Serena which Steve took in part ex, but I honestly haven’t looked back. Steve was always contactable & transparent throughou... See more

Rated 5 out of 5 stars

Steven provided a knowledgeable service and made every effort to answer questions about the vehicle. The vehicle itself was well presented and the exchange of documents flawless. The location to view... See more

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4.9

Excellent

TrustScore 5 out of 5

105 reviews

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4.9

All reviews

(105)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently brought my nissan Serena…

I recently brought my nissan Serena from Steve and would highly recommend him. Everything was smooth running from start to finish plenty of communication all the way through. Steve is friendly and helpful and has plenty of knowledge on the vehicles. He takes the time to go through everything with you and makes sure you are happy at every step. I would highly recommend him to any one who is thinking of getting a imported car you wont be disappointed. I am completely in love with my car.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love my Toyota Alphard

Absolutely love my Toyota Alphard, thought I might miss my trusty Nissan Serena which Steve took in part ex, but I honestly haven’t looked back.
Steve was always contactable & transparent throughout the sale, knowledgeable & really helpful.
He also sorted some after sales accessories for me & it really was a pleasure to buy a vehicle from him.
More than happy to recommend his business & services ☺️

24 September 2025
Unprompted review
Rated 5 out of 5 stars

We recently bought our family car from…

We recently bought our family car from this Steven and the experience was genuinely outstanding. From the moment we arrived, he was patient, knowledgeable, and incredibly respectful of our process. He took the time to answer every question thoroughly—never rushed, never pushy—and made sure we felt completely comfortable at every step.

His honesty and transparency stood out. I felt I could trust him, not just with the sale, but with the long-term wellbeing of our vehicle and family. That kind of integrity is rare, and it made all the difference.

If you're looking for someone who knows their vehicles, listens without pressure, and treats you with genuine care, I wholeheartedly recommend this dealer. It was more than a transaction—it was a confident, empowering experience.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

The owner acted with unquestionable…

The owner acted with unquestionable integrity throughout. I went to see the car and tested it and when it was found to have a fault with the indicator which he quickly repaired.
While a fault also developed with the car's clutch, he also had this repaired. He was also prepared to give me a full refund had I wanted it with no questions asked. I would absolutely trust this company again.
He was aldo very conscientious with all of the paperwork. I am very happy with my new car and. Consider myself lucky to have found it.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellence

From start to finish excellent service all round Steven was very polite any professional with very high standards he even called round to our home to collect some paperwork i have had many cars in my time any this was by far the best ever experience we both love our Toyota Alphard

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Honda Stepwgn

Bought a 2012 Honda Stepwgn from Steven about a month back. Great guy and was a smooth process from start to finish. Have driven the car over 1800 miles in the first month and it hasn't missed a beat.

If I could rate this any higher I would. Couldn't be happier. Thank you Steven.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Citroen C4 Cactus

Great pictures and description of vehicle answered all questions asked, come to house so i could view car and gave excellent part ex price on my old car will use you again and recommend you to people

17 August 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a Toyota Vellfire m…

I purchased a Toyota Vellfire form Steven about a month ago, He is very helpful and honest, I had a couple of small issues with the car which Steven very quickly got sorted out without fuss.
I will definitely use him again and highly recommend him.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Serivce and Communication

I had an excellent experience with Japan Auto’s and Steven Gong provided a top service. The AA report I received on the car I bought was very good and the car is running perfectly.

Excellent communication and service all round, highly recommended.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Stephen was so helpful

Stephen was so helpful, delivered the car to me the same night even though it was late on a Sunday. Exceptional service

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Good customer service

Steven is very patient and understanding and polite, answered all my questions and gave me some good advice.
Helped me out with a small issue and was very quick to respond.
Would highly recommended SBT
Thank you

23 May 2025
Unprompted review
Rated 5 out of 5 stars

A great experience

A great experience - Steven was friendly, helpful and very knowledgeable of the car we purchased. He was patient and didn't try to force a sale. As promised, Steven followed up 2 weeks after the sale to check how we were getting on with the car. We would definitely use Steven again and would recommend to others.

23 May 2025
Unprompted review
Rated 2 out of 5 stars

Doesn't reply to communication at all

I have messaged this company on eBay, directly and tried ringing for 3 days solid. No responses or replies.

19 May 2025
Unprompted review
SBT Hobbies & Autos LTD logo

Reply from SBT Hobbies & Autos LTD

I am sorry to hear you experienced a communication problems with us. After reviewing all the emails we received from eBay Marketplace, your PX inquiry email was received at 7:57 AM on May 16th, and we replied to your email at 9:21 AM the same day, with no further response from your end. Would you mind checking your spam folder for my reply? Regarding the phone calls you mentioned, I was not able to trace any missed calls from the 12th to the 16th from your mobile number, so I am not sure about the 3-day solid phone call, honestly. Anyway, the vehicle is still for sale, and you can also visit our website www.japanautos.co.uk for WhatsApp contact. Steven from Japanautos

Rated 5 out of 5 stars

We love our Alphard from SBT Hobbies and Autos

Steven was very helpful in our purchase of a Toyota Alphard. He replied quickly and thoroughly to initial messages. Set up a viewing, came and picked me up from the boat and drove me to his office. He gave a very informative tour of the vehicle and allowed me to take it for a test drive. He was very laid back and not in any way pushy. He had a very helpful approach, and offered to show me other vehicles he had available as he wanted to make sure we got the right one for us. He has given me advice for upgrading the stereo myself (he did offer to do the work for us but our budget didn't allow this). He followed up with us for a few weeks after purchase to ensure we were happy with everything. He has gone above and beyond for us and has been an absolute pleasure to do business with. We have had our Alphard for over 3 weeks now and absolutely love it. A great car from a great company. Thank you so much SBT Hobbies and Autos

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Toyota Vellfire

I recently purchased a Toyota Vellfire from Steven. From my initial contact to the delivery of my vehicle was faultless! Very helpful!
He fitted an Android unit for me too.
Something else which was encouraging was a phone call to me regarding my 3 month standard warranty to say it was up and running. I've never had that before!
Definitely recommend this car dealer!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

We recently purchased a Nissan Elgrand…

We recently purchased a Nissan Elgrand from Steven & I’d highly recommend him as a dealer. Faultless from the initial phone call to viewing, arranging an MOT, adding extras we wanted to the vehicle and then again with pick up. Steven couldn’t have been more helpful & I wouldn’t hesitate to use him again. Thanks Steven.

15 March 2025
Unprompted review

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