Jackson Lees Reviews 210

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Been handling my deceased brothers estate for over 17 months. They still don't have the legal paperwork from the courts to progress ! !

Company replied

Rated 5 out of 5 stars

Susie Lennard was amazing at helping us purchase our house. She did everything from idiot proofing our paper work so everything went through 1st time to chasing up other solicitors. All the advice she... See more

Rated 5 out of 5 stars

We are longstanding clients of Jackson Lees. They have acted for us in three property transactions. The most recent was long and problematic, and handled mainly by Gemma. She is reassuringly compet... See more

Company replied

Rated 5 out of 5 stars

I would recommend Jackson Lees as a company to anyone as all the staff were so helpful & polite with every call. Lisa was so helpful in arranging appointments & reassuring me about the process. Rebe... See more

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Company details

  1. Lawyer
  2. Conveyancer

Information provided by various external sources

Jackson Lees are a full-service law firm based in the North West. We combine expert legal knowledge with quality, award-winning customer service. We can help you in 15+ areas of law, for you as an individual, your family or your business.


Contact info

3.7

Average

TrustScore 3.5 out of 5

210 reviews

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Rated 4 out of 5 stars

Happy customer

Susie was an absolute trooper in dealing with a long chain and problematic solicitor at the beginning of the chain. She was honest and straight with us which is what you need when buying a property.

Thank you.

21 December 2018
Unprompted review
Rated 5 out of 5 stars

Excellent solicitors

Excellent solicitors
I used Gemma Lea when purchasing my house and she was excellent, always contactable via email or phone couldn't recommend her enough.

22 November 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service With Professional & Reliable Staff

I would highly recommend using Jackson Lee's. Susie Lennard was friendly, trustworthy and made the process of moving home simple and cost effective for me and my fiance. We were first time buyers and felt a bit daunted of the prospect of getting a mortgage but Susie dealt with all of our issues in a professional and timely manner making us feel comfortable and at ease throughout the whole process. All of our questions were answered quickly and Susie made sure that everything we wanted was sorted out. Excellent service and would recommend to anyone

26 October 2018
Unprompted review
Rated 5 out of 5 stars

Susie Lennard is the person you want

Susie Lennard is the person you want! She's absolutely fantastic to work with, so proactive and responsive. She never makes you feel silly for asking a question (and boy did I ask a few...).

Second time I've used them and I wouldn't think twice about using her again! Fantastic service!

Not to mention they were about £8k cheaper than the person my estate agent told me to use! : )

23 October 2018
Unprompted review
Rated 5 out of 5 stars

Excellent!

I was recommended to Jackson Lee's and very thankful I was, as a first time buyer I was a little naïve regarding some of the processes, however, Gemma and Sam explained every step to me along the way and made me feel very comfortable . They were always prompt in answering questions and always polite and friendly in their manner
Thank you Jackson Lees.
Regards
Greg

26 September 2018
Unprompted review
Rated 5 out of 5 stars

Everything perfect! Dom was fantastic

I can not thank Dom and Jackson Lees enough for everything they did to help us get into our house on time! Nothing was too much and everything was dealt with professionally and extremely quickly, he kept in constant touch to let us know exactly where we were up to and if we needed to do anything. I could not recommend Jackson Lees highly enough and would not hesitate to use them again, especially Dom. Thanks again

25 September 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant service, highly recommend

Susie and Dan were recommended to me and I am delighted they were. I can’t think of an occasion during the buying process where they didn’t respond, or didn’t act in my best interests, they were great. Should I decide to buy again I will not hesitate in using their services once more. I highly recommend them if you want a purchase with confidence and ease.

21 September 2018
Unprompted review
Rated 5 out of 5 stars

A huge help during a difficult house sale

We had a very complicated and lengthy house sale - the property was a Grade II Listed Building - but Jackson Lees, and in particular Susie Lennard, was professional, reassuring and expert throughout. Nothing was too much trouble for her and she guided us through a difficult process patiently and with sound advice. I would highly recommend Jackson Lees to anyone.

7 August 2018
Unprompted review
Rated 5 out of 5 stars

We had a very smooth selling and buying…

We had a very smooth selling and buying a house. Our solicitor was very helpful with our move and constantly stayed in touch with us. As well as being easy to get a hold of. We would definitely recommend this solicitor!

24 July 2018
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company…

I would highly recommend this company following the completion of my divorce.
Jenniffer, Jayde, Rebecca and Lisa were all very responsive and I was kept updated throughout the process. I was treated with the upmost compassion with what was a very difficult time.

Thank you all for your assistance and support.

19 July 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I’ve used Jackson Lees several times for conveyancing. I can not thank them enough for the hard work they have put it, I always get given the same case manager (Dan) which makes relationships easier. My emails and phonecalls always get a same day, often within the hour response. I’ve had 2 particularly difficult purchases go through, due to problems with land registry and Dan was fantastic throughout the whole process. I would highly recommend Jackson Lees for conveyancing.

18 July 2018
Unprompted review
Rated 5 out of 5 stars

Professional, patient experts.

We recently used Jackson Lees for a house sale and the conveyancer who looked after our case, Susie Lennard, was superb. The sale proved to be a lengthy and complicated process due to the age of the building but Susie's expertise and professionalism helped smooth things over. I would have no hesitation in recommending Jackson Lees and can only thank them for their work.

9 July 2018
Unprompted review
Rated 4 out of 5 stars

Family Law

During my case (Family Law) I was appointed to Sarah Fox, Lisa Harbour & assistant team.

After a lengthy battle with my ex partner, the final outcome at court was great. Although noteibly my ex did prolong things, the process was quite a good bit more expensive than I was expecting.

During my experience I was offered fantastic advice and very re-assured in times of worry and concern.

I would’ve absolutely given this firm 5 stars, it’s just the expense that can run away with you.

Special thank you to Lisa Harbour for all the last minute work she piled into my case, very pleased with the outcome :)

29 June 2018
Unprompted review
Rated 5 out of 5 stars

100% during the whole conveyancing…

100% during the whole conveyancing process.
Having received excellent professional advice in the past from Sally regarding wills and probate, I already expected great service from Jackson Lees and was provided exactly that. The office must deal with a real variety of clients but I can honestly say Dominic's and Gayle’s and the whole team’s hard work, great communication and understanding of my circumstances (and my earlier, now mostly cured, ignorance of the subtleties of property purchase) made the whole process completely painless for my part, despite what everybody I encountered seemed determined to tell me about house buying in general.

To use a cliché, it has consistently been a pleasure doing business with Jackson Lees. I will of course have no hesitation recommending them, Dominic, Gayle and Sally and team to friends and family. Thanks again.

27 June 2018
Unprompted review
Rated 5 out of 5 stars

I chose Jackson Lees to do my will…

I chose Jackson Lees to do my will after purchasing my house with them. The Wills team are extremely helpful and friendly. The Front of house team are very nice. I would highly recommend the firm to anyone. I will definately use them again if i need any help in the future.

22 June 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Property transactions typically don't go smoothly - having Gayle deal with the transaction was vital to my parents selling a family home and downsizing. The communication throughout was excellent.

Despite issues at the top and the bottom of the chain Gayle and the team managed my parents expectations throughout.

Thank you to you all for making a very stressful event a customer friendly journey. Especially when you think of the emotion my parents went through leaving a home they raised a family.

20 June 2018
Unprompted review

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