Stewart & Strauss Reviews 246

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Where to begin. I was looking to replace my old worn out varsity jacket and after googling found Stewart & Strauss. Well, what can I say they had exactly what I was looking for. So after much thoug... See more

Rated 5 out of 5 stars

The Stewart & Strauss family at Jacket Shop made a delayed dream come true by delivering an heirloom quality custom varsity jacket to a U.S. Army veteran. Upon leaving high school to start career of... See more

Company replied

Rated 5 out of 5 stars

Outstanding product & customer service. We had a slight mix up & CS responded by going well beyond my expectations. I wish I had a name to share but they are far too modest to single out exceptional... See more

Rated 5 out of 5 stars

Using the website I was able order a jacket (Letterman) for my graduating grandson. It took a very short time and from Michgan to Oregon in less then a week. It is perfect and very reasonable price... See more

Company details

  1. Streetwear Store
  2. Clothing Store

About Stewart & Strauss

Information provided by various external sources

For over 40 years, since 1977, we have been tailoring the finest quality varsity letterman jackets for high schools and some of the top athletes and celebrities worldwide. There is no minimum order and we ship to all countries around the globe.

Whether it’s only one jacket for your personal use or for your team, club, group or organization; we will custom make your jackets to your exacting specifications. Be unique … with our exclusive online ColorMe® assistant you can design your very own jackets in any color combinations under the sun.

Contact info

4.9

Excellent

TrustScore 5 out of 5

246 reviews

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Rated 5 out of 5 stars

Quick delivery

Quick delivery, and a good product - what more could you want?

8 April 2022
Unprompted review
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Reply from Stewart & Strauss

Thank you for the 5 star review! Please send us a photo of you wearing your jacket so we can include it in our Photo Gallery: https://jacketshop.com/gallery

Rated 5 out of 5 stars

BEAUTIFUL TOP NOTCH QUALITY

I had a all leather jacket made for myself and when I received it I could not believe how beautiful it was and the quality was incredible my 13 year old daughter seen it and wanted one so I entered there monthly contest to win a free jacket had her (my daughter) custom build one the colors she liked and could not believe I won, she can’t stop showing it off. THANK YOU SO MUCH, TOP NOTCH QUALITY

7 April 2022
Unprompted review
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Reply from Stewart & Strauss

Thank you for the 5 star review! Please send us a photo of you wearing your jacket so we can include it in our Photo Gallery: https://jacketshop.com/gallery

Rated 5 out of 5 stars

Beautiful Quality, Perfect Fit, Exactly as requested

Beautiful, great quality, exactly what I wanted. I purchased a varsity jacket from Stewart & Strauss. I used the online editor to create an exact duplicate of my college varsity football jacket. Vintage late 70's.
It's perfect. It fits great, looks amazing and feels even better wearing it. Don't hesitate to purchase from this company.

6 April 2022
Unprompted review
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Reply from Stewart & Strauss

Tim, thank you so much for your 5 star review. Please send us a photo of you wearing your jacket so we can include it in our Photo Gallery: https://jacketshop.com/gallery

Rated 5 out of 5 stars

I wanted a varsity jacket for school…

I wanted a varsity jacket for school but wasn't sure where to buy one. I looked on the internet and found Stewart&Strauss. I knew nothing about this company, but took a chance and bought one of their jackets. I figured if it was poor quality I'd just return it by mail. When the parcel arrived at my door and I unboxed it, I was blown away. It was the real thing and much more. Putting this jacket on, I could feel the quality. It transforms you in a positive way and definitely put a smile on my face. To make a long story short, in less than 2 months I am now ordering many custom designed jackets for myself and others. It is not only a good looking status symbol for school, but also makes the perfect gift for my friends. They'll keep it forever. Keep up the good work Stewart&Strauss, you get an A+ from me.

14 January 2022
Unprompted review
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Reply from Stewart & Strauss

Hello Canada! Thank you for the 5 star rating and wonderful comments. It's been great making all your jackets and we look forward to more in the future. All the best!

Rated 5 out of 5 stars

Letterman Jacket Review

This Jacket Absolutely wowed me! I love it so much. So far, my jacket has turned heads everywhere! This will be my go-to garment. It puts my outfits together nicely! It holds a special place in my heart, because the school it represents helped my with my initial spiritual walk with Christ.

Stewart and Strauss were a joy to work with! The employees are very professional and always responded when I had a question. They gave phenomenal service! I would recommend this company to anyone!

Ps. When it comes to sizing, consult with Stewart and Strauss. I'm a short, female who normally wears a size medium. These jackets tend to run large, so I had to size down by two. My jacket is an extra small.

13 January 2022
Unprompted review
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Reply from Stewart & Strauss

Thank you for your wonderful photo and comments. It’s customers like you who make it worthwhile striving to be the best we can be in a very competitive market. You can view your photo and comments here: https://jacketshop.com/gallery

Once again, we thank you for your patronage.

Rated 5 out of 5 stars

Excellent jacket

Excellent jacket, worth to wait for and worth every penny because the quality is great. If you love it tight order a size about minus 10 Kilograms of your real weight and it fits well. It is my fourth jacket I bought here and I love them all.
⭐⭐⭐⭐⭐

23 December 2021
Unprompted review
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Reply from Stewart & Strauss

Greetings to Germany. As always it is great making your unique jackets. Happy Holidays!

Rated 5 out of 5 stars

Love

Love! Love! Love!

19 December 2021
Unprompted review
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Reply from Stewart & Strauss

You designed a GREAT jacket! Thanks for the 5 star review.

Rated 5 out of 5 stars

Excellent work

Excellent work! I love the Jacket.
Good quality wool and leather, superb customer service.
Amazing jacket looks fabulous 👌

14 December 2021
Unprompted review
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Reply from Stewart & Strauss

Thanks for the 5 star review. We hope you have years of wearing enjoyment. Happy Holidays!

Rated 5 out of 5 stars

Love my new wool and leather jacket

Love my new wool and leather jacket. Wonderful craftmanship from top to bottom. Had a slight hitch with the delivery but they chased up Fed Ex and it arrived the following day. You can count on them!

14 December 2021
Unprompted review
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Reply from Stewart & Strauss

Hello UK. Thank your for your kind words. We're glad everything worked out. Happy Holidays!

Rated 5 out of 5 stars

Excellent shop

Excellent shop. I am now on my second jacket and planning to order a third one. Quality is superb in all details. Materials are the finest, colors offered are amazing and the lettering is awsome. Contact via e-mail is quick and efficient. Shipping to Brazil by FedEx worked perfectly. I am truly satisfied and strongly recommend Stewart & Strauss! Thank you.

30 November 2021
Unprompted review
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Reply from Stewart & Strauss

Thank you for the five star review. Always a pleasure looking after you in Brazil. HAPPY HOLIDAYS!

Rated 5 out of 5 stars

We received our jacket a week ago

We received our jacket a week ago. My son loves it! Such great quality and heavy duty. It's beautiful. I even made a mistake and I didn't catch it until I placed the order. I emailed the company and let them know I made a mistake. The company emailed me to confirm they got my email and would make the changes. I was still a little worried until I opened it and it was just the way we wanted it. So happy with everything.

21 October 2021
Unprompted review
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Reply from Stewart & Strauss

Thank you for your comments. It has been a pleasure sorting things out ... ENJOY!!!

Rated 5 out of 5 stars

Mistaken jacket color

I wanted to surprise my grandson with a letterman jacket. Unfortunately, it was the wrong color. I contacted Customer Service & they immediately replied with return instructions and received a refund shortly.
I highly recommend doing business with them. They were very gracious & understanding with my mistake.

23 July 2021
Unprompted review
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Reply from Stewart & Strauss

You are quite welcome. Thank you for the comment!

Rated 5 out of 5 stars

Professional, Prompt and Friendly Service

We purchased a jacket for our grandson January 2021 and he put it away in a closet since school was online. In June we went to local store to get letters and class year sewn on and discovered that it was the wrong color. It was the color we ordered, but his school colors had a different shade of gold. He didn't keep the receipt because quality was excellent and he was keeping the jacket. After one phone call, I received a polite and professional call saying we could return the jacket for a full refund and they sent me an email with instructions. That is AMAZING service. We were afraid it was too late, but we got a no hassle return and courteous service. Thank you. A relieved nana in Columbia, MO

21 June 2021
Unprompted review
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Reply from Stewart & Strauss

We are happy that we could be of service. Thank you again!

Rated 5 out of 5 stars

I would like rated 10 stars if I could…

I would like rated 10 stars if I could for their customer service. When I placed my order the delivery time was 2 weeks, at the end of the 2 weeks I still had not received my order, I sent them an email and they responded very quickly and they answered me. proposed to wait until the end of the week to see if the order will arrive and that if not he would reimburse me, indicating that the problem was with the transport of the post office. They continued their research and filed a complaint to the postal service A few days later they informed me that my order was found and that it was continuing on its way for delivery and I received my order. A big thank you for their responsiveness, their follow-up and their professionalism. Since the jacket is a gift for my daughter who is in Belgium I will make a comment when she has had and tried. Thank you again to all your team

16 June 2021
Unprompted review
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Reply from Stewart & Strauss

Thank you for the 5 star review. We're happy that everything worked out fine.

Rated 5 out of 5 stars

I loved my jacket

I loved my jacket. The details and color was even better in person. I don’t think there is a better jacket company. I will be sharing your page and work with all of my friends.

9 June 2021
Unprompted review
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Reply from Stewart & Strauss

Thank you for your comments and we wish you years of wearing pleasure!

Rated 5 out of 5 stars

Eccellent service

Eccellent service, in 1 month the jacket arrived and it is great! True leather and great quality wool.

20 April 2021
Unprompted review
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Reply from Stewart & Strauss

Thank you for your comments. We really appreciate it.

Rated 5 out of 5 stars

Worth It

My team is very happy with our jackets. High quality and they fit perfectly! I was very impressed with the variety of customizations. Communication was solid and jackets arrived in a timely fashion. Would recommend and will likely use again.

20 April 2021
Unprompted review
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Reply from Stewart & Strauss

Thanks for the wonderful review. It has been a pleasure making your jackets!

Rated 5 out of 5 stars

Bespoke Letterman’s Jacket

I ordered an almost identical letterman’s jacket To the one I wore in high school in the 80’s.
The bespoke selections could not have been easier to make, The quality is excellent, and I am very very happy with my purchase.
The delivery date was spot on, and lastly the garment is excellent value. I think I paid $300 in 1986 for mine, so an excellent buy.

14 April 2021
Unprompted review
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Reply from Stewart & Strauss

You are quite welcome. We are happy that we could replicate your old jacket!

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