Great product! And when I need to talk you are there! The only things its disapointing it's when you choose ups to deliver they delayed the package every time🫤
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Review summary
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I have been using your products successfully for 2 years.
Company replied
There delivery and there prices
The product has satisfied my needs greatly by keeping me satisfying my love
Company replied
Company details
Written by the company
Jack Health is Canada's online clinic for men's health. We connect Canadian men with licensed doctors and nurse practitioners for care that used to mean a waiting room, all from your phone or laptop. We offer treatment programs for erectile dysfunction, premature ejaculation, testosterone (TRT), hair loss, weight management, skin, migraines, allergies, PrEP, and longevity. Every program starts the same way: a short online medical assessment, followed by a one on one review from a licensed Canadian clinician. If a treatment is appropriate for you, your prescription is filled by a licensed Canadian partner pharmacy and shipped directly to your door in plain, unmarked packaging. Our care team is available through secure messaging for ongoing support, so you are never just left with a prescription and no one to ask questions. For programs that include lab work, like weight loss, testosterone, and longevity, we build your plan around your own biomarkers rather than a one size fits all approach. We are 100% Canadian owned and operated, and every clinician and pharmacy in our network is licensed to practice in Canada. Jack Health is available across every province and territory, with a small number of programs, including TRT, Longevity, and Weight Loss, not currently offered in Quebec, Manitoba, New Brunswick, Nova Scotia, Yukon, or Prince Edward Island.
Have better sex with personalized treatments
Written by the company
- Get personalized ED treatment prescribed online in Canada
- Our medical team will review your health history and prescribe personalized treatment options. We will prepare your prescription and ship it directly to your door. Free and discreet. Send us a message at anytime if you have questions, or want to update your plan.
Free Canada-wide discreet shipping
Ships within 3 to 5 days.
If approved, your medication will be shipped within 3 to 5 business days.
Contact info
222 Bay St, Suite 3000,, M5K 1E7, Toronto, Canada
- hello@jack.health
- jack.health
Take charge of your health.
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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The product has satisfied my needs…
The product has satisfied my needs greatly by keeping me satisfying my love
16 January 2026
Unprompted review
Reply from Jack Health
Thank you, Donald! We’re glad to hear the product has been meeting your needs. We really appreciate you taking the time to share your experience with us.
The Jack & Jill Health Team
Reply from Jack Health
Thank you for your feedback! We’re thrilled you’re happy with our service, product, and fast delivery. We’re always here if you need anything!
Great staff and service.
20 January 2026
Unprompted review
Reply from Jack Health
Thank you, Joseph! We’re so glad you had a positive experience with our team. We’ll be sure to share your kind words with our staff!
The Jack & Jill Health Team
Reply from Jack Health
Thank you, Claude! We’re very glad to hear that your experience has been reliable, the quality has met your expectations, and your order arrived on time. We truly appreciate your trust!
The Jack & Jill Health Team
Reply from Jack Health
Thanks, Ryan! We’re so glad you had such a great experience with our service. We really appreciate the kind words and your support!
The Jack & Jill Health Team
Bought your product last year
Bought your product last year. This was the First time using your product and it didn’t work. Read the instructions waited over a few hours. Wasted over $200 for garbage. Your company automatically put through a second shipment without notifying me. I will be telling everyone on social media about my experience with your product. Letting them know to stick with viagra
28 June 2025
things have been worked out smoothly without any troubles
I get what I need on my prescription, you sent me everything in time, and you make the right changes to my orders according to my requests, in other words things have been worked out smoothly without any troubles.
18 December 2025
Unprompted review
Reply from Jack Health
We’re so happy to hear that your orders have been running smoothly and that our medical team is able to make adjustments according to your requests. It’s great to know our process is working well for you. Thank you for taking the time to share!
Affordable with excellent customer service.
They have great promotions and specials, which make being on E.D. Med affordable for my very tight budget.
1 December 2025
Unprompted review
Reply from Jack Health
We’re glad to hear our promotions and specials are helping make medication more affordable for you. We appreciate you sharing your experience!
Reply from Jack Health
Merci pour vos commentaires ! Nous sommes ravis d'apprendre que vous appréciez le produit. Si vous avez des questions ou besoin d'aide, notre équipe est toujours là pour vous accompagner.
Great product
Great product! And when I need to talk you are there! The only things its disapointing it's when you choose ups to deliver they delayed the package every time🫤
4 December 2025
Unprompted review
Reply from Jack Health
Thank you so much for the kind words. We’re glad to hear you’re happy with the product and that our team has been there when you needed support. We’re sorry to hear about the UPS delivery delays; we understand how frustrating that can be. Please feel free to email us at help@jack.health, and we’d be happy to arrange shipping with an alternative courier for future orders.
4-star rating revised to 5-star
I would have given a 4-star rating however it is thanks to the satisfactory resolution of two separate screw-ups by Jack that I have to give them back their 5th star. The first screw-up followed a change of address that was acknowledged by Jack weeks prior to shipping but despite this the order was sent to my old address. The second was a year later when I received a shipment with no medication inside. No evidence of tampering was found during their investigation. In a related telephone call I told the pharmacy it was my second claim related to a shipping error and that I hoped my honesty was not now in doubt. The senior pharmacy manager (Hanna, I recall) investigating was so reassuring, telling me I was by then a long-time (2 years) loyal customer and there was absolutely no doubt in their minds about my motives. Receiving such a testimonial was a relief and it changed how I viewed the company, which had been that it was entirely automated and run by error-prone bots. Maybe it is, I can’t say, but as a customer it had been frustrating on both occasions to find myself in what appeared to be a loop with Customer Service, in which I received prompt, respectful replies but no referral upwards and therefore no evident progress towards resolution. I felt as though I were in a game where they were waiting me out until I gave up.But this was not the case. Errors can occur but they made good on their service commitment, and I am happy with their product and service.
18 June 2025
Unprompted review
Reply from Jack Health
Thank you for sharing your experience. We’re truly sorry for the issues you encountered with past orders, and we appreciate your patience while we worked to resolve them. We’re glad our partner pharmacy team was able to reassure you and restore confidence in our service.
Thank you for your honesty, your loyalty, and for giving us the chance to make things right. We’re grateful for your 5-star review and are always here if you have any further questions.
Very responsive
Very responsive, products arrive very quickly and everything is discreet.
19 November 2025
Unprompted review
Reply from Jack Health
We really appreciate your feedback. It’s great to hear that our responsiveness and discreet, fast delivery have met your expectations. Thank you for choosing us.
Customer support is always professional…
Customer support is always professional as are the NPs and pharmacists
24 November 2025
Unprompted review
Reply from Jack Health
Thank you so much for your review. We’re happy to hear that our customer support, NPs, and partner pharmacists have provided a professional experience. We truly appreciate your feedback.
Reply from Jack Health
Hi there, thank you so much for the kind words! We’re glad to hear you had a great experience.
Amazing experience end to end
Amazing experience end to end. A true holistic experience for all mens health need.
I highly recommend Jack against any other provider who specialized in mens health treatments in Canada
9 November 2025
Unprompted review
Reply from Jack Health
Thank you so much for your kind words!
We’re thrilled to hear you had such a positive experience. Our team works hard to provide personalized care and make men’s health support as accessible and seamless as possible.
We really appreciate your recommendation — it means a lot to us!
Reply from Jack Health
Thanks so much for your feedback!
We’re glad to hear you were happy with the quick delivery and pricing. We appreciate you taking the time to share your experience!
Reply from Jack Health
Thank you for taking the time to leave a review. We’re so glad you had a positive experience with our team. Your feedback means a lot to us.
Great service ,Rapid shipping
30 September 2025
Unprompted review
Reply from Jack Health
Thank you for taking the time to leave a review. We’re so glad you had a positive experience with our team. Your feedback means a lot to us.
Easy and quick processing of my product
Easy and quick processing of my product
2 October 2025
Unprompted review
Reply from Jack Health
Thank you for taking the time to leave a review. We’re so glad you had a positive experience with our team. Your feedback means a lot to us.
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