Amazing customer service. I purchased a Lenovo Carbon X1 laptop from them about 7 months ago and suddenly it developed a fault and wouldn't boot. I had low expectations that anything would be done, bu... See more
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Bought a pair of Dell Ultrasharp U2518D monitors, refurbed grade A. Condition even better than expected - maybe the odd minor scuff on the case in not very visible locations but otherwise looked near... See more
Company replied
I have to say I am very pleased with the customer experience received by Crown Workspace - IT Resale colleague, Kamren Roberton. Kamren helped me select the equipment, based on our needs - ensured we... See more
Company replied
Purchased a lovely looking monitor but sadly, it went bad. I contacted the customer services and they without missing a beat offered to send me a replacement monitor out the next day. Even though we... See more
Company replied
Company details
Written by the company
High quality refurbished IT equipment from top brands at a fraction of the cost of buying new.
Contact info
1 Ardra Road, N9 0BD, London, United Kingdom
- 0203 8742633
- itresale.uk@crownww.com
- itresale.co.uk
4.8
Excellent
186 reviews
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A genuinely nice company
Purchased a lovely looking monitor but sadly, it went bad. I contacted the customer services and they without missing a beat offered to send me a replacement monitor out the next day. Even though we were outside our contracted warranty term. Which was unexpected but a very nice and much appreciated gesture. It's been a hard year for us all but it's little things like that that make life a little more bearable.
Thank you.
22 July 2021
Unprompted review
Reply from IT Resale
Thank you for taking the time to review IT Resale. We're happy to hear that you were pleased with the customer service you received and we helped to resolve the issue.
We hope to work with you again :-)
Varidesk and monitor purchase
I wanted to purchase a sit/standing desk and dual monitor set-up. I had used IT Resale sister company for the office chair before and got a great deal on a real fully functioning chair. Whilst they only had the Varidesk corner 48s to start with, I was proactively called when they had 36s in but because these did not have the same functionality I did indeed decide to purchase the 48. Kamren took photos of the items, ensured I got the latest models of the monitors I wanted, sent me a link to a port replicator which would suit my needs because they did not have one in stock and packaged it all together at a package price - he then found a courier who would transfer it to Yorkshire as this was more than their normal transport distance. Very pleased with the result, all working well and would recommend that you save yourself £££s on the new price of this kit by buying from IT Resale
8 July 2021
Unprompted review
Reply from IT Resale
Thank you for leaving a 5* review for Crown Workspace IT Resale. The team are pleased to hear that you are happy with the service and your order.
If there is anything else you need, please get in contact with our team who will be happy to help :-)
Monitor:
Monitor:
Great sevice - prompt delivery. Monitor LG 24BK550Y-B 24" WLED-LCD IPS 16:9 FHD (1920x1080) Monitor w/ Stand × 1 was in excellent condition.
Will certainly look to buy from again
2 July 2021
Unprompted review
Reply from IT Resale
Thank you for taking the time to review the product and the team at IT Resale.
We hope to work with you again!
Amazing service from start to finish
Amazing service from start to finish. I was able to get same day delivery! Kamren is exceptional at his job.
30 June 2021
Unprompted review
Reply from IT Resale
Hi Jessica, thank you for taking the time to review Crown Workspace IT Resale and we will make sure this message is passed on to Kamren.
Please get in touch if we can help with anything else :-)
Genuine HP 65W AC Adapter (USB-C)
The item I ordered was a HP USB C Laptop charger.The charger was in perfect condition,no marks or scratches.The charger is in good working order.I received the charger in 2 working days.I am very happy.
29 June 2021
Unprompted review
Reply from IT Resale
Thank you for your review. The team are pleased to hear that you are happy with your purchase. :-)
Excellent!!!
Excellent! I ordered the Dell Optiplex 7040 micro PC from these guys and I am very very impressed. It works just like new and comes with a full copy of windows 10 pro installed on it, activated with a digital licence. The delivery was very quick and the product was packaged well to ensure that there was no damage during transit. Absolutely brilliant service from Crown workspace from on the phone customer support to the products that they sell. 10 out of 10 from me! I would highly recommend.
14 June 2021
Unprompted review
Reply from IT Resale
Hi Josh
Thanks for a great review. Thanks for recommending IT Resale and we hope to work with you again soon!
Great product, price and service
Second monitor I bought the and both are working well with fast delivery and very decent prices. Would recommend.
11 June 2021
Unprompted review
Reply from IT Resale
Thank you for taking the time to review IT Resale. The team are happy to hear you are happy with your purchase and that you would recommend us :-)
I purchased an ex-business monitor…
I purchased an ex-business monitor which arrived quickly & was in excellent condition. A great price saving on a new item.
10 June 2021
Unprompted review
Reply from IT Resale
Thanks Gary
We appreciate you taking the time to review IT Resale.
We hope to work with you again soon!
Good service
Bought two monitors, they came quickly and were well packaged to avoid scratches etc. Quality was as stated and they work great, reasonably priced
10 June 2021
Unprompted review
Reply from IT Resale
Thanks for taking the time to review IT Resale. Please get in touch with the team if we can help with anything else :-)
Good value
Great turnaround. Everything in good condition , Friendly staff team.
26 May 2021
Unprompted review
Reply from IT Resale
Thank you for taking the time to review IT Resale - we hope to work with you again :-)
Really good service!!!
Purchased few laptops for resale really good machines. They test all machines. You always know the condition you getting so you don't over pay like on Ebay.
5 May 2021
Unprompted review
Reply from IT Resale
Hi Peter, thank you for your return business, the team at IT Resale are pleased to hear you are happy with your purchase :-)
The HP computer i bought is great value…
The HP computer I bought is great value but the customer service was abysmal. I was so impressed with the HP 3500 desktop pc I purchased that I tried to contact the company by phone to order another one. However, when I rang the number I was told that everyone was at lunch and I needed to call back in an hour. I rang back the following day and a voice said " I cant hear you , leave me a text whoever you are". I left a text and heard nothing back. Suffice it to say they did not get my second purchase.
5 May 2021
Unprompted review
Reply from IT Resale
Please accept our apologies for the miscommunication. We have taken your feedback on board and make the necessary changes to improve our communication channels.
Reply from IT Resale
Dear Hollie, apologies for the troubles with your order. The item was listed clearly stating no Power Supply. We understand you have ordered a non genuine Power Supply which unfortunately did not work. We have fully refunded you for the your purchase.
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